In the meanwhile we have become almost regular guests at the hotel and are super happy every time we visit. Specially the spa area in the garden is really amazing. Personally I absolutely love the retro interior and all the old pictures hanging around the corridors. The place breathes of history and you feel the homey family run style.

We have nothing major to complain about. In my opinion the mountain hotel with the 3* and a rather retro interior style does reflect the quality of services they offer. You get what you expect and there are no surprises which is fair. Very happy to visit again next year.

Our room had a lovely view and was spacious with balcony outside. The bedroom and adjoining bathroom were clean and welcoming even if the decor was a bit dated. Breakfast was limited to continental breakfast, but had lots of choice. The restaurant had lovely views over Flims, which looked especially beautiful in the evening. We didn't use the wellness facilities, but the outdoor pool looked most inviting. It is heated so you can swim in it even in winter. The hotel manager and staff were kind and helpful. Hotel bus drove us to the Bergbahn. Also a local bus stops directly opposite the hotel.

It would have been nice to have coffee/tea making facilities in the room. Simple powdered coffee would have done, no need for Nespresso. The evening meal was beautifully presented, but the veg was sometimes over cooked. Choice was good though.

The different chalets/locations, the beautiful pool area and its surroundings with various books to discover, the staff were very friendly. The location is great and we definitely want to come back.

The mattress was too soft and saggy for our liking. There weren't any adequate pingpong paddles or pingpong balls. We cleaned the pingpong table ourselves. It would be great if the pingpong equipment was maintained.

I am satisfied with our stay in Hotel Cresta. We stayed to one of their Chalets/Villas infront of a charming church with picturesque view of houses/chalets, mountains and alps. The surrounding is beautiful, clean and majestic. Well decorated with roman statues, beautiful tress and flowers. I feel like im in a fairytale. The personnel/staffs are very accommodating, attentive and friendly. They have parking area, saunas and fitness room. The swimming pools are superb. The breakfast was great too.I definite go back here.

Staff were very friendly and helpful. Restaurant for breakfast and half-board evening meal was great. The Spa, with a heated outdoor pool was a nice bonus. Quiet area of Flims with easy access to Caumasee, Flims Dorf and the gondala station. Perfect location for the local hikes.

The standard pillows were not that comfortable. Easily resolved by asking at reception for some better ones.

As a repeat customer it’s my second visit to this establishment. Upon my first visit way back in March 2015 I stayed in the main hotel in a small single room on the first floor but this time I’m staying in the chalet they own opposite the hotel in a bigger single room 702 with a bath, balcony & a shower not just a shower. My minor criticism in 2015 was that it felt like German speaking guests were given more favourable treatment but now in 2022 every nationality of guest is treated well/equally. They get all the basics right: a clean room, everything works in the room, the hot water is instant, the heating can be controlled, the staff are friendly/helpful and the hotel shuttle van provides a very good service dropping & collecting guests from the ski lifts. The wireless internet speed is good and has a good reception range. The spa/swimming pool/wellness area is of good quality but to access it you do have to walk across the bar area in a dressing gown which some people may not like personally it didn’t bother me too much. The breakfast is great both hot & cold I like the scrambled eggs and boiled ducks eggs best. There are plenty of cheeses, processed meats on offer to put on the numerous bread types, multiple yogurts, served by waiters coffee or tea not self service machines, a variety of cereals, some fruits, plenty of juices, croissants. The only breakfast improvement would be to have hot porridge oats as a cereal choice. Some hotels have juicers/blenders where guests do their own juice like carrot & celery juice but these are noisy/loud too and trouble to clean and maintain so horses for courses as the English would say. The evening meals are a set fair price. On my first day I was rushing about back and forth from my chalet to the hotel determined to get on the 08:30 shuttle van to the slopes still adjusting to a new routine that I left my rucksack down and behind.

I stayed in the chalet Rosina a separate building from the hotel but had to go back and forth for breakfast, using their ski room and spa/sauna swimming pool.

We liked the location. Facilities: excellent spa and pool area! Just amazing! Beautiful garden. Perfect place to come as a couple or with kids. Very friendly people working there. We enjoyed very much

I did not like that hotel does not have a la card restaurant. Food in the half board did not correspond to my taste. I would prefer to pay more for the quality.

It's a vintage old school hotel with an artsy charm and free parking area. They have a 5 min shuttle service to the ski lift and a post bus that picks you from the location to the flims sterna area in 10 mins. Their steam, sauna, outdoor spa and ice bath area is roman style and exceptional. The rooms are small and cozy and their staff very warm. This was my second time here and I love this hotel!

charming, old-style hotel, but good value for the money and nice sauna/pool facilities. room with a great view of the mountains

sauna/pool opening hours are too short

customer service is the best thing here. friendly and hardworking people. attentive to customers' needs. free parking. free shuttle bus to skilift. good wellness area with outdoor pool. superb dinner choices and quality too.

room is a little old but functional. lack of warm food choices for breakfast. outdoor pool water can be hotter.