We had an enjoyable stay at the Hotel Regina Therme. The hotel has an old-fashioned style but is very charming and beautiful. Historic building with a nice breakfast hall and indoor/outdoor swimming pools. Hotel and room were immaculately clean and quiet. Staff friendly and helpful.

The booking.com advertises that a kitchen is included in the room price but this is NOT accurate. Indeed, the room contains a kitchenette with fridge, stove, and oven, but the hotel requires an additional cleaning fee of 50 CHF if you want to use the stove or oven. We found this misleading and disappointing as we assumed the room price included use of the kitchen, and that was one of the features of the hotel we had considered when selecting our accommodation in Leukerbad.

This is a charming hotel located at the top of the village -15’ walk to city center (main entertaining area for kids). There was no shuttle transfer during our stay, therefore the return with a small child was a bit sporty 😊 The rooms are very large, clean, warm, and quiet, having a great sunny terrace overlooking the valley. The bed is two mattresses, but they found a solution to top this as one. The restaurant area is nice - with huge windows, elegant chandeliers, a fireplace, and candles – all to ensure a pleasant moment. Good breakfast (and dinner), welcoming staff and quick service. We truly enjoyed the thermal pool with natural spring water – so lovely and so convenient. I highly appreciated the presence of the lady landlord and the natural flowers into the vases – while snowing outside. I found this rare and authentic. All in all, this was a very nice, relaxing, and surprising experience! Though I’m a demanding customer, I found nothing to complain, and I consider this hotel is unfairly (under) rated. I acknowledge there are aspects to be improved and people might have high expectations. Yet, in my opinion, considering the room size, views, and the in house thermal pool - this hotel is above the standards of a 3 stars in Swiss.

While the restaurant staff is very welcoming, the front staff expiernce could be improved since a bit distant. The cleaning service should be done more often - our towels were not changed in 3 days...

The transfer from the train station was nice : ponctual and welcoming !! The room and terrace were big and had a mini kitchen. The view was fantastic ! The massage therapist was super good and the swimming pool facilities were pleasant and with a nice view , no need to go to the crowded public thermal centres. There is a pleasant walking path to the village, and you are there in 15mn. Otherwise there are other walking paths accessible from the hotel

sometimes it all comes to attention to detail : no kettle in the kitchen (but I could get one from the main desk) or chairs with a table in the terrace. I booked the time for a sauna, but no one ever came to open the door for me to access it. … so I shifted to the swimming pool and jacuzzi (which I had then all by myself :-) ) otherwise, as I spent my 31st December there, I was notified that an apéro was offered at 18h30 … which was a glass of wine, so that you were directly lead to the dinner table , where the service was rushed (the set menu came to me in random order as the server was so motivated to rush it to the next step !) . the aim was obviously to get the dinner over as soon as possible for all guests. Not a very festive feeling …

Breakfast was great! It has an old charm to the place... We didn't mind the dogs/pets noises etc.

We booked a "Family 2 bedroom suite" so we thought and we ended-up with 2 separate rooms side-by-side, which is fine. However, it was confusing at first. They did provide minimal kitchenette utensils just one of the room so we had to go to our daugthers' room to "cook" and eat. But that was fine also. We saw some people with slippers, but we were not provided, so perhaps we had to ask etc. So overall it's good, but just a bit confusing.

I loved how isolated it was. It was me and nature, which is was I needed.

Because of how isolated it was, be prepared with snacks and food to avoid late night hunger. The hotel was very accommodating however and had necessary items. The breakfast was great, and had quite a variety. I was powered up and ready for a long day of hiking.

You can tell this had really been a grand hotel. It is still stuck in time with its art decor, which gives in a unique and beautiful charm. Much better than all modern or hotel chain. Reminds me of the grand Budapest hotel. "Wes Anderson's film". Breakfast was lovely with a wide selection of hot and cold. With croissant the french would be proud of. The theme pool really is what makes the hotel with stunning vista views from the pool and hot tube. Rooms had lovely duvets and balcony views of the mountains and Leukerbad town below. The hotel is at the very top of this beautiful town. The ride in the lift is also worth the stay alone. This was a very bouncy fast lift and was very fun ride to the top. I would definitely stay here again for its unique charm and history. One of my favourite hotels for its charm alone. With the loveliest staff you could meet. The only place to stay in Leukerbad!

The scary road driving up. But it was fun.

Pool and whirlpool supplied with unfiltered hot spring water provide very relaxing experiences after a long hike. Onsite message services were great.

It is so good to have the thermal pool in the hotel, very hot water from local stream. There is the hotel shuttle bus that gives free rides to the village.

Car park problems, no room for all the cars and is after payment.

The Spa was really nice. It was a privilege to have a warm thermal baths and not need to go out from hotel. The breakfast was great.

Breakfast was nice. The indoor pool with a lot of natural light.

Everybody was friendly with me.