Great Very good location in the middle of nature. Splendid landscape all around the hotel. Quiet and clean hotel. Friendly staff. We eat well there.

Quite hard bedding/mattress. It is very unfortunate that on the website it is not clearly mentioned that the majority of the "wellness spa" part is "textile free zone" because this is not suitable for everyone so you might as well know this in advance to avoid disappointment.

What a location! It doesn't have to be winter for this to be beautiful. We stayed in the non-kids area and it was great. Lovely rooms, good food, amazing location... The spa area was nice as well. The non clothed area has multiple types of sauna, steamcabin and a good area to cool down. If you want to drive up, read the information because it is special. Friendly staff!

It was expensive but seems okish with what you get. Our restaurant reservation was cancelled due to a group and this could have been handled a bit different.

The staff has been amazingly pampering us all the time. We can count on the on everything. The location itself is stunning. Ski in-ski out. We had all we could wish: a stunning view on the mountains, family spa, adults only spa, bowling, cinema, I could even pick my pillow for my neck issues and had the last pizza kept warm in the kitchen before our departure!

The only thing we didn’t like very much was the food, apart from pizzas and kids buffet, those were good. The pizza dough overall was very good. Although the opportunity to eat at 3 different restaurants in the resort and also the caring staff, which accommodated us very well once we asked for a faster service, adults food was not so good, we mostly had meat dishes. Pizzas and kids buffet were good. The best adult food we had was the short rib. Thumbs up to that! I would suggest offering generous buffets for adults too, it might help.

This is probably the most beautiful place in Switzerland we’ve been to. Very nice rooms with amazing views (even the mountain view), excellent breakfast, very kind personnel always helpful, many options for eating, all very good (especially the Titschli), lovely bar lounge with a wonderful pianoman singing in the evenings (thank you G D Angelo for the enchanting after dinner music), fabulous spa and very good kids spa too (enjoyable by parents as well), not to mention the incredible scenery surrounding the place, and really good ski school. Just an amazing place thank you all!

What’s not to like, it’s all fabulous!

The staff are very professional and cooperative. The area is secluded and beautiful. I would rate this hotel\resort as 5 stars.

Driving up the mountain is very risky for ordinary driver. The gondola closes at 5:20pm so if you want to leave your car in the station and use the gondola to go all the way up to the resort you have to come earlier than that time. All the restaurants in the resort closes at 9.30 pm so keep that in mind. After 9 pm there are nothing to do for families because everything closes at 9.

The staff were friendly and professional, the bed was comfortable and the location was great. Breakfast was excellent

The room was unbearably hot with duvets designed for winter. The window was opened on request but that only made a marginal difference. It was a pity that the window was quite dirty as the view of the lake was terrific. The food was ok but quite limited and quite expensive.

The SPA (!) - beautiful, beautiful and all I will remember from this trip. The bedrooms are also very comfy. The pizza restaurant was surprinsingly good. The breakfast was good and complete, with a nice view.

The staff sometimes seemed lost and no one was super keen on speaking EN. The restaurants have ok food, there are better restaurants in other hotels nearby. Also, we tried all the pillows from the menu, but non was very good.

The hotel is amazing! I probably had THE BEST view from my room of my whole life! Fantastic location, very unique! The staff is friendly and always available for any questions. The food is really good and the spa is very nice!

There were a couple of hairs on my bed (nothing bad but maybe this can be checked). I had a massage which was nothing special (hence a bit pricy).

excellent location, nice rooms- the ones with lake view are great, good spa area, good food in restaurants

there is a distance between the two buildings -mountain lodge and family lodge are few minutes away one from each other- which is not mentioned and not known when booking. Price is quite high for a family (more than the price of two double rooms), which is not the most reasonable. Breakfast diversity and quality could be improved. Also staff’s communication with clients can be improved.

The hotel and the staff are great. I liked them when our daughter got sick and we decided to leave because there was no hospital, they promised me to contact Booking. Com. They are so friendly with their guests. When i was driving on a difficult road in Frutt Mountain, they kept guiding me to reach them.

Nothing to best of my knowledge