During our 2 week European road trip we had to return as our first stay was amazing . The welcome from all staff , the room upgrade , the restuarant, the invitation to the dancing 💃downstairs with the locals, the breakfast , the goodbyes in morning ! Everyone treated us like Kings & Queens . 10/10 to all hopefully see you all next year.

Only thing we didn't like was leaving this wonderful hotel .

The hotel location was perfect. The hotel is very modern with all the amenities with beautiful picturesque town of Oberkich and we loved the scenery. The train station is literally 1 minute walk and 20 minutes ride on the train gets you to Lucerne station. If you want to be in a peaceful setting with beautiful picturesque town then this is the place to stay. We stayed 7 days and hotel allows you to rent a car from them directly so we did a day trip to Black Forrest. All other excursion were convenient to get to from the Lucerne station. The staff is exceptional and very accommodating especially Kiera at the front desk, Elon in kitchen and Markos. The restaurant in the hotel is excellent as well . The breakfast in the morning was pretty good with many options and Elon was always ready to take orders. All other st aff were very friendly and great service all around.

Nothing

I stayed here for my birthday. IT WAS INCREDIBLE! the staffs were so nice and the location was amazing. The staff upgraded our room and it was such a memorable birthday. I would definitely recommend this hotel to my friends and family. I will definitely visit again. Thank you once again to all the staff including the kitchen staff because the food was top notch. Loved every minute I was there !

It’s super close to the train station (as in really close, second row of houses) yet you cannot hear trains from the rooms, even facing the tracks. It’s a very close 2min train ride away from the swiss paraplegic centre and the swiss institute of rescue medicine, a great place to stay if you have business there.

Breakfast started a little later than announced one morning but the host made up for it by providing an excellent service abd making sure I still left well fed for the upcoming business day.

amazing coffee machine with a super foam cappuccino, amazingly nice the girl that welcomed us upon arrival.

not much room for clothes, room very hot hard to cool off

The beautiful scenery is breathtaking as was the facilities , staff and the steak dinner was the best I've ever had worldwide 🌐 10/10 to all the Staff

Nothing not to like everyone and everything just absolutely beautiful 5 Star !

When we checked in, restaurant was closed for the break time. But owner was so considerate he went into the kitchen started cooking...and he was an Excellent singer. Staff were awesome.

Nothing really

Good location with good good

The room was not clean when we entered !! Also we feel for the price shampoo should be available and soap dishes should be full !! Not good to see soap dishes in shower half empty Finally menus need to also be in English for restaurant !! Good is great but staff couldn’t translate German menu !!

it’s a very quiet place , with was very nice for us with our dog. she could run and run. the people in the hotel so nice and very welcoming. and the hotel room was so beautiful with big windows we could see the mountains.

Nutella for breakfast please.