The location was in the middle of the small town with easy access to everything. The shuttle service to and from the train station was extremely helpful, a very steep climb to the hotel. I had requested a larger room and received a very nice Junior Suite. The breakfast was excellent with a wide variety of choices. Also, the staff was very friendly and helpful. The sheer beauty of the area is worth the visit.

The hotel restaurant prices were outlandish. Unfortunately our visit was in low season and almost every restaurant in the village was closed, so very few choices. Also, for low season the room was extremely pricey.

The modern rooms are 5 stars, comfortable, spacious, good storage and balcony. They have a garage and ski storage room downstairs. The dinner was a real gourmet one and the breakfast always excellent. The staff is very welcoming, attentive and available. The public swimming pool across the street suits all type of swimmers and the sport shop opposite the hotel is well stocked and staff is very helpful. The ski school and kids friendly skilift is just behind the hotel. With the free bus pass and ski card you are minutes away from all the slopes in the valley.

Lovely location,ice-capped mountains all around.Close to train station and bus stop.A bank for currency exchange and restaurant.Special mention Restaurant Bundi.Free pick up from station.Warm and welcoming reception,and very helpful staff. Hotel very spacious overall,lots of open spaces. Room well-appointed,large with all ameneties,even a balcony. Pontresina is a much better place to stay than St Moritz.Would recommend this wonderful hotel to everyone.

Nothing to dislike,hotel is very well-run.

Over the years the hotel has consistently retained its level of quality of services, friendliness of staff, helpfulness of staff members, - shouldn't this be a 4 star establishment. The location is great, breakfast is excellent, access to facitlities, shopping, exploring the environment and our favourite Val Roseg is great. I stayed at the Schweizerhof since almost 20 years and am intrigued as to how they can keep up with excellent service. See you soon.

n.a.

Location, excellent breakfast and restaurant, nice and big new rooms, very friendly staff

Room is quite cold during the night, especially with a quite thin cover (a duvet would be nice). the bed is hard and not convenient for everybody. Sauna hours are short (15.30-18h)

This is a lovely hotel. The staff was friendly and helpful. The breakfast was excellent. The room could not have been better, with a wonderful view of the mountains, We walked from the train station, which was a bit of a trek up a hill. We visited in May and the area was really quiet. The lifts were all closed for the season and so were most of the restaurants and stores. We ending up eating dinner at the hotel, which was quiet good.

Super clean hotel (public areas, room), nice breakfast, friendly staff (especially housekeeping and breakfast), welcome amenities and nice view.

Maybe it was written somewhere and I missed it, but it is highly recommended to book a parking slot in advance. I have not and in the end there were no space to park my car. Nearest parking is within walking distance (5 mins), but obviously it is less convenient.

An excellent hotel in a lovely position in Pontresina. Food ( half board ) was very good and the staff very friendly and efficient. Room clean and spacious and no problems staying with my dog. He was made very welcome.Passes given for travel on buses and lifts to explore the area. Highly recommended. Hoping to return next year.

Nothing !

The hotel is very centrally located but the place is very quiet. Rooms are well insulated, therefore they are very quiet, impecable clean, Breakfast had a nice selection of fruits, deli products, cereals, eggs, some cakes. The lady at the front desk was very friendly, polite, and helpfull. Thanks

nothing, everything was perfect

Very nice place, well-maintained and clean. The staff is very kind and competent. The half-board option is very convenient, and the food is excellent.

Matresses can be better. Probably a topper would be enough to improve the quality of the sleep.