their efficient, helpful, corteous and accommodating reception/front desk staff are the best! johny, leon, green and annie (and the other male front desk officer which i din not get the name) are the hotel's best asset and are the gems among the employees! they will always help you in all the possible ways that they can in all your concerns and problems even if it is not related to their hotel or work! i truly appreciate their good heart and good will! they are really very inspiring and they made me more helpful to others aswell! thank you so much especially to johny and leon for helping me with my easy card! you two are the best when it comes to customer service and care! i will forever cherish and remember the help you have given to us! thank you so much!

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This is a centrally located hotel, around 15 min on foot from the main station. The facilities themselves are rather dated, but meet travellers' needs

The breakfast was a little boring, and the breakfast hall rather messy. Still, a very good price for the room with the breakfast included!

A bit old fashioned but breakfast buffet made it up!! free water dispenser, everyday complementary water and spacious room. central, save and close to subway station. although hotel was fully booked, it was quiet. bed sheets and towels were changed/made daily. AC anc wifi worked very well.

carpet and bathroom just looked bit untidy.

Great wifi, having a room with a water dispensing machine was a nice touch, staff was helpful and friendly, breakfast had a nice variety and quantity.

The lighting in the room tends to be rather dark, sweep under the beds please, add more pillows in the family room.

Hotel a bit worn out but still OK, clean, Asian style breakfast with lots of vegetables and not the best coffee, working AC and WiFi, very good location close to train and Subway, elevator.

- toilet could be equipped with hand soap - there’s a kettle in the room but no tea or coffee

Great breakfast selection. 10 mins walk to subway station and lots of restaurants around. rooms were clean. although they have lots of guests it is a calm hotel.

hotel itself bit old fashioned. it is clean but you see that it is in use for several years already.

The hotel is in a very good location, easy to find as the entrance is right on the corner of a crossing. There're several places to eat or the buy some food in a convinience store nearby. Liked the breakfast. Good value for the money.

Nothing serious, just the window view...there was a tiny inner yard, so we basically had a view on walls+windows that were quite close to our own window.

the room is nice and clean but the light is a little bit dim.

not all staff can speak english. no need to be fluent but at least no basic english. i had a problem with train ticket but the night shift staff couldn’t speak english at all ;_;

Staff are very friendly and help us a lot. They also help us to call a taxi. Room quite big and comfortable. Good speed internet. Near to night market and magic hand milk tea (please try it when you stay on san hua)

accessibility, security of the area, food, cleanliness every day change of towel.

elevator sometimes long wait .