Located just above Dong Men MRT station. There’s a 7-11 a few steps away and loved the morning local Dong Men market just at the left of the hotel entrance. The area is clean and safe for female travellers. Front desk staff were extremely friendly and helpful. Bathroom is huge for our 3-person room. Room size is okay, after opening 3 luggage on the floor we basically can only sit on our beds. Room is generally clean.

Guests are instructed to dispose used toilet papers in a bin and not the toilet due to the plumbing limitation in Taiwan. Even though staff cleans the bin everyday but it still feels uncomfortable because it is unhygenic and high potential spread of bacteria.

- the eco-friendly aspect shows the hotel cares for the environment, I do not mind having fewer unnecessary disposable amenities but at least provide an option where we can enquire the reception for any required disposable amenities -The location is extremely convenient, there are a lot of awesome food stores around and a traditional market behind the hotel in the morning

- the power plugs are too close to the light switches (those light switches which are close to power plugs) , as a tourist, my universal plug might be too bulky and it will affect the light switch to on and off the lights - There isn't much space to put my luggage or a wardrobe to hang my clothes, although the room is quite decent in size. I'm unsure if it is due to the difference in room design. my first experience with chaiin , there was some space for me to hang my clothes and rest my luggage for packing

Location was good. Near to train station and close to a lot of food. Guang Hua digital mall is also within "walking" distance if you consider 20 to 30 mins ok to walk. Staff was very friendly and helpful. They also have this service to buy popular snacks on your behalf. Good for people that dont have time to shop for gifts.

Room was small. Despite us already booking the biggest room. There was barely enough space on the floor to open up our luggage. There is also only 2 sets of washer dryers at the lobby floor. Might not be able to get your clothes was if there was more than 2 person washing.

It was a convenient location. Washer and dryer were great. Breakfast was included with our long stay. I thoroughly enjoyed their breakfasts. They had a great variety of food. The staff were especially friendly. Winnie, Kevin, Vicky and Claire were so kind and always had smiles on their faces. I appreciate the hotel’s efforts to be more green. We would definitely stay again.

We stayed for 3 weeks and probably asked for our room to get cleaned 4 or 5 times. Towards the end it would have been nice if the toilet bowl got cleaned since it was getting the toilet bowl water ring stain.

Very good location of the hotel, above a two-line metro station, which allows you to easily get everywhere. Moreover, there is a very nice Daan park nearby, which makes morning walks more pleasant. The hotel has very good room facilities, but above all, great breakfasts with fantastic service - greetings to Claire, Winnie, Vicky and Kevin who made the mornings so pleasant.

Basically there was no such thing. Maybe it's worth giving some information about the entrance to the hotel from the street (post office). But it's a small thing. I found the entrance thanks to a very nice gentleman who immediately guessed that I was looking for a hotel.

This is my second time staying at Chaiin. What I like about the hotel is that the atmosphere is nice, and the surrounding Dongmen area is just a pleasant place to be in. The staff are so friendly and the shower is pretty nice too. The bed is a little hard, but I had no problem getting quality rest. Since the hotel's entrance is located on a side alley, most of the rooms, including mine, are facing the alley, so there is limited traffic noise, which is great.

I think my biggest thing with this hotel is that the walls are not very soundproof, so if you have neighbors who are loud, you'll hear them talking and laughing. But after quiet hours, I'm sure you can call the hotel about that. Luckily, they quieted down after 11PM. There's also only one elevator, so sometimes the waiting time is a bit long. There were no toothbrushes provided so it was a bit inconvenient, and when they clean your room they do not change the sheets, but other than that I think it was a great stay.

The breakfast buffet has a delicious and healthy variety of food. The staff are all very attentive and kind, especially Kevin, Claire, Winnie & Vicky. They work really hard to ensure you are having the best stay possible. When I was feeling unwell, my towels and clean rubbish bins were waiting outside my door with water and a kind note that said “多喝水。慢慢休息” / “Drink a bit more water, rest well”. The laundry room was a very useful amenity. The location made travelling around the city very very easy as after a long day when you walk out of Dongmen station the hotel is right there.

There is only one elevator and it is very slow and you may be waiting a long time to get a lift. The bathroom lights are very dim and there is no natural light in the bathroom which took a little while to get used to. The shower head and rail it rests on could do with replacing as when I tried to adjust the height of the head it kept popping out. But comparatively this was a small problem and I’m happy with the cleanliness level in the bathroom.

Great location. 2 subway lines right underneath the hotel building. Many famous restaurants, snack shops and local market nearby. Friendly staff, clean and comfy room/bedding( stayed in Delux queen bed room). Strong shower pressure. Quiet room.

Room is tight, so if you have large luggage, might be difficult to find a suitable place for it. I put it on top of the bath tub. Only one elevator, so waiting time can be a bit longer. Hotel lobby is on 3rd floor (hotel in same building as post office), so entrance not on Main Street. Just something to look out when you first arrived. Not a problem at all.

Location is good as just above Dongmen mrt station, exit 8. Opposite street has plenty of eateries and shops. Hotel room is clean and neat. Dongmen morning market is just behind the hotel and so great for browsing in the morning. We had an issue with the room booking and staff was able to settle it then.

Room needs more hanging points for clothes and hangers. Although we asked for cleaning of daily room cleaning, the hotel does not vacuum the floor or make the beds, it feels good to come back to a neat room daily. There is only 1 lift servicing all the floors, however, the staircase is kept open next to lift for any emergencies. I booked 2 rooms together but Booking.com only informed hotel of 1 room change date. We managed to settle the room w no windows with breakfast for 1 night. However, as this matter is between Booking.com and Hotel, it convenience us.

The location was super convenient! There is MRT station next door and a post office downstairs, which was perfect as I needed to send off a few packages. It was also very quiet which we definitely appreciated. The staff were kind and helpful, and allowed us to check in early.

Our stay was quite nice, my only small complaint is that the lighting in the room was a bit dim. I didn't mind it for the main room, but it would be nice if the bathroom lights were a little bit brighter.