Housekeeping was very diligent and thorough! The provided toiletries were of nice quality. :) Bed is big and comfortable, room temperature is comfortable and the closet has sufficient hangers. The room is equipped with a humidifier, kettle, mini fridge, and bottles of water are replenished daily.

Only wish there were more towel hooks or racks in the bathroom! The washer is a washer-dryer all-in-one so drying takes a long time and you might encounter the machine being used by someone else. The nearest laundromat is a not-so-short walk away so those who are looking to do laundry frequently may find this frustrating!

Staff was very helpful and courteous. Hotel is located near a lot of heritage sites. Room was clean and breakfast was included in our room package. We had a wonderful time staying in this hotel.

We had to book another room on our last day to pass the time before going to the airport. We got the room on the second floor reserved for PWD's. Toilet needs improvement as water tends to overflow outside the shower area. Towels were not fresh. That said, these are minor details that did not take away from our awesome experience staying in the hotel. Will definitely book again.

Amazing location, very friendly staff. Breakfast was good, classic Asian (soup, noodles…) with few western options (toast, eggs). I totally enjoyed Japanese toilette with built-in bidet.

The room might be arranged a bit better, there was almost no storage space, not possible to put luggage under bed or so. The most bizarr thing in my opinion: no door between room and bathroom; make sure that you don’t mind hearing etc. your roommate doing their stuff on the toilet (after years in relationship we didn’t mind, but I wouldn’t be that relaxed some years ago 😀😀😀)

Helpful and attentive staff as soon you enter the reception area and very convenient location in Ximending, close to lots dining options and shopping. Room was very clean and tidy with great amenities such as tea, coffee, water, as well as soap and hygiene kits in the bathroom. Was able to use an empty room for 2 hours later in the day (at a small cost) to freshen up before our late night flight which was perfect! Overall fantastic experience and would stay here again!

Bed was a bit hard but you get used to it after a night or two.

The accommodation in Taipei was centrally located with a convenient bus connection nearby. The highlight of the hotel is its rooms and service. The staff were extremely accommodating and friendly, providing umbrellas and lunch boxes upon request. The rooms were incredibly modern and new. Despite the hotel being situated on a busy and noisy street, the rooms were completely silent.

The breakfast changes daily, meaning that items you enjoyed are sometimes replaced the following day. That was a litte disappointing. However, that's a matter of preference, I suppose.

Good location with plenty to do nearby and easy access to mrt to visit sites further away. Staff helpful and responsive to requests. Bed felt very firm but was comfortable and a good shower.

Wide choice for breakfast but could do with some western healthy choices (eg yoghurt and non sweetened cereal).Also a water station to refill water bottles. (Bottled water provided to room each day) No where to hang towels in bathroom. Very fancy Toto toilet/ bidet but no English instructions. VIP rooms all the same price but some have bath and shower and others don’t. Was disappointed that for 6 day stay we had one with shower only

Excellent service for staff who went the extra mile to find a stool for my 5yo to reach the toilet sink. Most of the staff that I've encountered generally showed good service and were very polite (except for one).

I left early on the last day of my stay and asked if I could pack breakfast, which they do provide but I didn't get in the end. I was fine not getting the breakfast as I alerted them too late, however, staff made it sound like my fault for not alerting them earlier. So, do take note to order minimally before 12pm on the day before departure day - as they don't write this down.

The location was excellent. The staff was helpful. Good enough for short stay as we don't spend a lot of time in the room.

Room gets cleaned everyday. New sheets and towels. They also provide free bottled water everyday. Free coffee and tea. They also have a variety lf breakfast options. And btw, I highly appreciate the birthday cheesecake your left in my room. Thank you

We didnt like the smell on their reception hall. You might want to change your room freshner scent. There was also 1 night that the hallway smells cigarette. When we reported it, they were very prompt in setting up 2 air purifiers. ²

Really well located, comfortable bed, large room and bathroom, Japanese style toliet, movies on demand, helpful staff, handy breakfast. A great place to relax in a busy area. Felt more luxurious than other hotels at that price point

There was a red ceiling light (safety light) that was always on so when sleeping the room wasn’t totally dark which was a little annoying but only a small inconvenience