The rooms upstairs have elevated arched wooden ceilings which creates the good feeling of staying at a little house, very special. The garden view from the balcony onto the lush green trees is almost therapeutic :-). One of the biggest bonuses in contrast to other hotels is that there is no music played outdoors and not at the bar, instead birds and the sea are heared...which is in complete harmony with the established old trees in which local wildlife is at home and would be otherwise exposed to unnecessary noise. This adds to the special nature and character of this resort...there is none comparable in the area although there are other nice resorts nearby in some of which I have stayed before. The breakfast is of higher standards than at the neighboring resort hotels. The meals at the restaurant are excellent and of good value...compliments to the chefs. The beach at this hotel is cleaner than at other neighboring properties. The staff is professional and takes good care of their customers. The caretakers of the green property have a genuine smile for everyone who has eyes for such culture. When walking onto this property after checking in I could not help it to feel a few waohs going through me, a good and peaceful energy of nature took over. I had not been to anything comparable on Phuket before. The guests were all great and seemed to be on a level of similar appreciation, which added to the overall atmosphere.

It would be difficult to find any

In general the resort is amazing! You have plenty of space within the garden and pool areas to relax. The room is very big, clean, a lot of towels and the bed is very comfy. The breakfast in the morning has a lot to offer and from the resort there are plenty of restaurants, supermarkets and shops.

To be fair, we just stayed there due to diving on the Similan Islands. The wood in the rooms is due to humidity a bit moldish and without having the AC on you smell it a bit. The bathtub is for older people (not us) difficult to enter as you have to take a big step down (just Want to mention this). If you want to travel 15 hours to only stay in a resort, relax and not seeing something from real Thailand, this is the perfect place :) We didn't like the other people staying there (bringing their towels early in the morning to reserve sun beds, felt very embarrassed!).

Beautifully designed, this is truly a tropical paradise. Such a relaxing place to stay, even though the hotel was full it was still possible to find yourself alone in one of the many lovely swimming pools. Staff were always friendly and polite. Perfect location wise too if you’re after a very relaxed and laid back pace. There are plenty of good local village restaurants less than 5 minutes walk away. A real bonus for us was the lovely beach and the little beach shack restaurants dotted along it - perfect for sunset drinks and barefoot dining.

Nothing that affected us at all. However, to note that this probably isn’t suitable for anyone with mobility issues. The hotel and grounds are on a very steep hill, mainly served by steps and extremely steep ramps. There also isn’t a lift, so be prepared for a hot climb up the stairs if you’re staying on the top floor.

This was our third time at the Khaolak Merlin Resort. The hotel has a beautiful setting amidst very green vegetation and at sunset one hears the cicadas in the garden. The beach is perfect for swimming and also walking. As it faces west there are beautiful sunsets. The breakfast was fantastic with abundant choice and it was possible for us to sit outside every morning. Nearby, within short walking distance, are many inexpensive but good restaurants. We asked for early check in, which we got at no extra charge.

Nothing.

Our stay at Merlin hotel was beyond any expectation we could have had. We visited in May 2023 for our honeymoon, and they were kind enough to upgrade us to one of their private pool villas. We were blown away with how incredible this villa was! The rooms were absolutely stunning, and all the small details like fresh flowers in the bathrooms, a beautiful arrangement on the bed and the gorgeous pool with tropical plants all around just made it that much more special. The food was tasty (we were pleasantly surprised with the variety and quality of the buffet breakfast) and the service was impeccable. The beach was also stunning, and the perfect spot to watch the sunset over Khao Lak! We could not be more grateful for Merlin hotel giving us the dream start to our honeymoon, and could not recommend the hotel enough to anyone looking for a place to stay in Khao Lak!

The greenery and open space.

This was an eco friendly hotel supporting wildlife and the ecology but little to no effort was made to tidy the beach area, Eden resort next to Merlin did this daily.

Exceptionally green area, you live like in a wild forest. At the same time, the facilities are great, 2 big water pools, direct access to the sea. Very friendly stuff :) P.S. Recommendation: Don’t hesitate to go outside of the hotel! There are plenty good places along the beach (Kate’s Kitchen) and great massage 5 mins walk: B.Dok Bua Massage with cheaper prices.

The bathroom had creaking doors, old hair dryer and no coffee machine in the room (there were enough coffee at the breakfast though). The hotel map lacks the toilet facilities, it was hard to find them on your own. All others things were great.

Beautiful location, staff were brilliant. Rainy season and they worked hard to clear leaves and debris every day. No idea how a resort in the rainforest can stay so clean! Pools were amazing. Food was brilliant but could have been more vegetarian options at dinner. Lots of sun beds. Great breakfast. Bed very comfy! Location great. Restaurants and bars outside but still quiet.

Live music bar. Unfortunately it was set in about 1990s, very dated and miserable music. Need something more upbeat and fun for people on holiday. Lacked atmosphere. Music on the beach would be better. We visited a live band in town and had the best night. Resort needs more like that. Beach needed cleaning more often. Room was okay, but we paid decent prices. If had paid what you ask for in high season (£300) would have expected more.

The resort is lovely, and the room was very comfortable and clean. Loved the gardens and pools. The beach out the front is lovely despite the sea lice. Buffet breakfast was as expected. All the usual options. The location is close to a few local shops and restaurants and money changers. Beware the money changer did attempt to short change me, though. Local transport is also available in the town or can book from hotel.

The staff were miserable. They looked very unhappy and barely cracked a smile and were not interested in engaging with guests. The pool bartender was appalling and seemed to not know how to make a cocktail. We ate one dinner at the restaurant on their so-called BBQ buffet night. There was not one barbecue item, and food options were really terrible. I do not recommend eating on site if this is the standard

Animals around are great, hopefully animals can live there together with tuorists also in the future, we like to do more to help to preserve nature. People who come this hotel should tolerate insects etc. because they are food for many birds. You cannot toxic them.

Some noise early morning, i assume from maintenance device maybe to erase insects, might come from neighborough hotel, hopefully they do not use toxic chemicals, birds etc move around there also and might eat these. Other hotels near should do same kind of measures to preserve nature.