Large , comfortable room and bathroom. Great shower. Excellent air conditioning and quiet. Massive windows with great views. Amazing buffet breakfast. Staff, incredibly courteous and helpful, always with a smile. Very nice swimming pool area and lovely roof top bar. All areas are light and bright. Position of the hotel is perfect. Train station is only a few minutes away. Numerous bars, restaurants and shops right there..

Nothing to dislike. Should surely tick all boxes for most people.

Great location and friendly staff overall a great stay.

We upgraded to the Carlton Club room and the shower didn’t have wall mounted body soap, shampoo or conditioner. We only received one very small tube of each. Seems like a downgrade and also not very environmentally friendly. Had to request more. Ordered room service for 2 beers, they said it would be there within 15min. The beers never arrived.

The Hotel offers a great variety at the breakfast and also at the lunch. No matter what you eat, the food is delicious. The swimming pool has been cooled down which makes you feel fresher especially in hot and humid weather. Room and bed was very comfortable. They helped us to organize a full day private Bangkok highlights tour and also a street food tour at night. Thanks to them we spent great time and made most of the Bangkok in only two days. Their roof bar is great, the cocktails are delicious and service is great. We will return again.

Nothing

The location is great. Personal is really friendly. The apartment which we stayed is comfortable. Lobby is big. There is a very good (relatively expensive) Chinese restaurant at 2nd floor. Massage salon (Let's relax) is on the 10th floor.

The price was high. Swimming pool is not big and not deep enough. We had executive appartment.and stayed quite few days, but we missed the wasmchine in the room as well as the freezer. The closet is not big enough to put clothes for three person.

This is the best city hotel I’ve ever been to (after years of 5 star hotel travelling). It’s like a luxury condo, with top notch amenities: a great fitness centre, enormous swimming pool, sauna, steam bath… The rooms are modern and spacious, they all have great views, simply perfect. Staff is attentive and helpful. This is the perfect place to rest after a long flight or at the end of your trip.

You probably won’t even want to leave the hotel to visit the city :)

The Carlton Hotel really exceeded my expectations. My main reason for booking this hotel was the fabulous reviews and I was not disappointed. The hotel is very modern and absolutely spotless. The staff were very friendly and helpful. The facilities are top notch, particularly those that are included with Club rooms. Club rooms get access to the club lounge on the 33rd floor, which does free alcoholic beverages and canapes every evening from 6:00pm to 8:00pm which is fabulous. I'd advise to arrive close to 6:00pm if you want one of the tables out on the balcony (very much recommended). Club rooms occupy the top floors of the hotel and the views over the city from the floor to ceiling windows are stunning!! The buffet breakfast was really good with plenty of different options for those who like trying local cuisine or would prefer more western items. The in-house coffee shop is really nice and their coffees are fantastic. The rooftop bar was also a really nice venue with fantastic views over the city. The hotel's rooftop pool is ideal for a break away from the city heat and handily has a bar with very attentive staff. The hotel's location is in the middle of Sukhumvit which is ideally located for local malls and parks, plus a 5 minute walk to the MRT / BTS for travelling further. Benchakitti Park is about a 10 minute walk from the hotel. When we come back to visit Bangkok I will definitely stay at the Carlton hotel again as I believe it would be hard for any other hotel to deliver the same level of service for the same price.

When I want to pamper myself and spend a little more money this is the hotel I ALWAYS choose in BKK. I am a repeat client. The location is superb within walking distance to my favorite shopping mall the Emquartier and Emsphere to the left. To the right my favorite Pizza Pala where I always get a slice or two. They of course have an AMAZING breakfast buffet - I get up early enough half awake to go. Then to the pool/sauna area. I can shower and use their wet or dry sauna and then take a refreshing dip in their beautiful swimming pool before getting ready to do some work, eat or shop - the things BKK is best for! I have travelled all over the world and stayed in 5 star hotels to budget stays. This hotel meets and exceeds my expectations of a 5 star hotel. From the bottom to the top the staff and management give the most excellent prompt attention and service to any issues or requests arising.

The hotel is immaculate and the fit and finish is impeccable. Our room was beautiful and we couldn’t fault anything at all. The location is excellent, right next to the Asok BTS station and very central right in the middle of Sukhumvit Road. All of the staff were outstanding from reception, room cleaners and staff in Tuxedo lobby bar and the Cooling Tower rooftop bar. We didn’t have anything other than amazing service. We absolutely loved our stay at the Carlton and have no hesitation in recommending it to our fellow travellers.

Nothing, it was outstanding

Luxurious hotel with everything you would need for a relaxing vacation in a busy city as Bangkok. Relaxing pool and lovely rooftop bar. What we liked the most was the excellent service from the hotel staff. Very friendly and ready to help where possible. We were at the hotel as part of a vacation to celebrate our 20th wedding anniversary and when we arrived at our room we found a lovely surprise waiting for us.

The only thing we can mention is that there are not enough relaxing beds around the pool. But that is it. The rest is wonderful.

AMAZING hotel with stunning views. The staff were friendly and helpful, they assisted us with restaurant reservations at a nearby hotel for our Christmas buffet dinner and helped us to arrange airport transfers. The housekeeping staff did a fantastic job ensuring our room was clean daily. The breakfast buffet was great, offering plenty of variety albeit a bit on the expensive side. The location of the hotel was great for getting around and exploring Bangkok. Terminal 21, UOB and Emsphere/Emporium shopping centres are within walking distance or you can simply hop on the MRT (subway) with easy links to the BTS (Bangkok SkyTrain). Benchakitti Park is a 15-min walk from the hotel, a beautiful park away from the hustle and bustle of the city, open space for walking, running, cycling or simply taking in the views of the stunning lake. If you're travelling with children, there's a really popular park not far from the hotel called Benchasiri Park, beautiful open space and greenery and playground equipment for young children. Great shower and the daily provision of complimentary bottled water was appreciated! The bed was SUPER comfy!

The toilet in the executive suite is too small! There is barely enough room to move around in there The pillows were quite uncomfortable We found the executive suite less appealing (family of 3) due to the lack of kitchen facilities and amenities. It would have been good to have an additional sink in the room with basic kitchen utensils etc