we stayed in a poolside room, which was amazing. The pool was a little cold, but it still was so nice to have the food in the restaurant is delicious and reasonably priced. The staff are amazing and friendly (Dream was the best concierge!) and so helpful with suggestions. It was my birthday while I was there, and they left a surprise treat in our room. We really just loved this little property and it’s close to everything, especially the east gate of the historic walled town. The sound of the frogs around the fountain areas singing to each other at night was magical.

There wasn’t much that we didn’t like, other than the robes were a little small, and we didn’t read the fine print that they are an alcohol free resort, so no bar on site or beer for purchase.

The hotel is lovely, the staff welcoming and helpful. My room was very comfortable, with a balcony and a giant bathroom that included shower and bath. The room also had a proper desk, perfect for work. I was very pleasantly surprised by the quality of the vegan restaurant, where I had dinner twice and both times the food was very tasty, fresh and flavorful. The decoration of the hotel and rooms is refined and not overwhelming. The hotel is very close to the Eastern Gate (Thapae gate), so it is a practical choice for visiting the old city.

One thing that cannot be fixed unfortunately is the location of the hotel: it is on a soy (a small side street typical of Thai cities). The soy is quite narrow and empty, with a few derelict buildings around. Right now there is also construction across the soy so except not so much noise, but a view on the construction site and workers.

A small hotel with a cozy friendly feel. Minutes walk to old town, night markets etc. but has an almost rural feel to it, in a quiet but very safe back street area. The staff are conscientious and very helpful and professional. The main porter gave us lots of advice on places to visit, and was able tell us lots about the city beyond that of the usual tourist guide. The kitchen and service staff in the restaurant were also exceptional, Andy, Kwang and Som were such lovely people who provided amazing , and varied breakfasts . A great team.

Location is fantastic, close to east gate and walking distance to old town. Vegan breakfast buffet is large with variety. Hot dishes changed each day. Staff were excellent. Alex the doorman at that front of the property is wonderful and helpful. Facilities are clean and comfortable.

The price of additional resort activities are not great compared to others in town but as a result we didn't do them and can't comment on if they are worth the price. The room itself was slightly small to fit two large suitcases but was a minor issue.

What there is not to like?the best hotel in all of Thailand (we have been to so many)cozy ,the kindest personalitys are working in this hotel ,smart English speaking personnel ,the best food that we ate in Thailand and vegan 100% with the best quality ingredients,superb breakfast ,all rooms look towards the swimming pool , soundproof rooms (wich is rare to find in Thailand),place to rent and park your bike (rent bike from hotel)we felt like we have visited our family on holidays,the hotel is located in the centre of everything that chiang Mai has to offer from bars to laundry shops ,from night bazars to flower festival in a walking distance. All this is possible to the leadership manager mrs Sirikat,we saw this lovely lady inspecting everything from breakfast to how the personnel was dressed or looked We need such leaders because it is important to be perfect everyday not ones every now and then,her kindness and politeness is the highest in Thailand transmitting her love to the rest of the hotel

All good things finish fast

The hotel is small but beautiful, very clean and well kept. The food was fantastic! The breakfast buffet includes traditional Thai options and Western options, and everything was delicious. I enjoyed my meals and the restaurant as well. There's also a Thai dessert buffet every afternoon, which is a nice opportunity to try some local flavors. I also loved having vegan snacks in the mini bar. The pool is great and I used it a lot during the hot afternoons. The location is excellent - it's a short walk from the Sunday Night Market and you can also easily get to some of the other night markets and popular sights. The staff was very friendly and kind.

I don't recommend getting a massage at the hotel. The masseuse doesn't communicate well and doesn't respect personal boundaries.

The breakfast was fine. We enjoyed the vegan pancakes and vegan sausages. The ginger tea was a nice little bonus that I wasn't expecting. They show you to your room and I thought that was a nice touch. The only time I have had that done was at 5-star hotels. Additionally, one particular staff I would like to recognize is Alex. He was very helpful from the moment we checked in and made us feel welcome. After we left, my 7-year-old daughter noticed that she left her little purse, I asked the grab driver to turn around, so I want to have to hear her cry about her purse being left. As we were at the red light, we noticed Alex and he had my daughter's purse. Talk about going above and beyond! How did he make it there so fast. If I had a 1000 thb with me, I was very impressed, he definitely should get a raise for the type of service he provides for the hotel. I will be telling all of my coworkers, family, and friends about this hotel when they travel to Thailand.

There wasn't much about the hotel that I didn't like.

This was one of the best hotels I have ever stayed in my life. It was BEAUTIFUL, like a little bubble of serenity in the middle of a big city. The hotel was fully vegan, with the breakfast and overall food choices being absolutely abundant and delicious. The facilities were really nice, we booked the massage service as well which was really good. The rooms were spacious, with useful furniture, and well stocked. The view was amazing, overlooking a lovely fountain, the little ponds and the pool. THe staff were super helpful and the hotel is super conveniently located near all main city attractions, so you can go everywhere on foot. The overall experience feels luxurious yet sustainable, which is a great mix for a hotel.

If you are a light sleeper, take some earplugs as you will be greeted at night by an orchestra of frogs :) They live in all the little ponds on the property, but for us they made the experience even more magical.

Room was spacious very comfortable beds, and very peaceful in the evenings. Staff were friendly and helpful when we needed them. Good to have a restaurant on site - couple of times we have dinner here. On the last day we have afternoon tea deal. would recommend the afternoon tea deal the food was lovely

The breakfast could have been better with more vegan options available

The staff is wonderful, knowledgable and attentive. Very clean, nice big room, pool was clean and nice. I only ate one meal there but it was fresh and delicious. The frogs outside at night are so cute! Great location to a lot of very walkable shopping, temples, restaurants, etc.

Since there's only a small smoking area out front and off to the side, it would have been nice to have a small table with chairs and some type of sun coverage. Also, no bar/alcohol on site, so pick some up before you get there at duty free or the 7-11.