It is beautiful and the whole staff is so kind. The breakfast is terrific. I sat for hours each morning and had a bit of fruit some coffee and whatever the local specialty was. Gau, the cook in the morning, was so kind to me. She made me feel like I had family there. The pool is also a huge plus. I took a dip on hot afternoons.

It is way to far from everywhere I wanted to be. You can take a Grab, but it is far and it’s an hour walk to the old city. There is also extremely slow WiFi which made everything hard. The ‘hot’ water takes 10 or so minutes to reach the shower. The room had NO window. Definitely clarify if that would be an issue for you. I hate to say negative things because it really is a lovely home away from home, but the challenges were substantial.

Extremely cosy and quiet and very picturesque. Very lovely and helpful staff, proving taxis into town and a laundry service for travellers such as ourselves. I think the location was very good, see a lot of people moaning about the distance from town, but you book this place knowing you’re out of town, so what did you expect? It’s roughly a 80/90 baht trip for 2 people in a car and only takes 15 minutes.

Hotel defiantly use some TLC but once again knew this when booking and it wasn’t a problem. Swimming pool is very shaded and extremely cold, more like a cold plunge then a nice relaxing pool. Breakfast is pretty rubbish but not terrible, had eggs on a hot plate but without the hot plate on, so the eggs were freezing cold.

Helpful and friendly stuff. Our family room was spacious and we had two bathrooms which was nice. Decent breakfast selection. Kids liked the pool a lot. Some restaurants in walking distance if you are into an authentic experience. If you are looking for an upscale, everything as per some European or US standards, this is not your place. Warm water takes some time, the towels won’t shine brightly white but are clean and changed every day, stuff like that. We had a good time, enjoyed the city, took a tour with local students and drive around with a rental car, e.g. day trip to Chiang Rai (highly recommended)

A little TLC here and there would make it even better ;)

Watching the recent Chiang Mai floods prior to departure we were concerned that our chosen hotel would be affected and yes it was. However, the hotel team had managed to get the property cleaned and re-opened in record time. The staff were all fantastic, welcoming and always helpful. The breakfast buffet was brilliant. The beds (in our room) were large and comfortable...

Wifi and hot water need work but we understand that both were bouncing back from the recent flooding. It is Thailand and you must roll with the flow. The property location my not be to everyones liking but we had a car so were not unduly concerned.

Let me just say this is the BEST place to stay when you are in Chiang Mai!!! The rooms and lounging areas were so beautiful.....it really did feel like we were staying in the rainforest! The open air bathtub was amazing, the place was clean, the AC felt so good and the kids played in the pool everyday. The pool temperature was so refreshing too! Our favorite part of our stay there was meeting some of the best hotel staff in the world.......Eddy who made our breakfast experience wonderful, recommending fun things to do and taught us some of the Thai language. Ice who created a beautiful buffet, cut up fruit we bought at the market and was always so kind and Duang also so kind and sweet made the best pancakes, eggs, and fried potatoes ever! JJ and Ung at the front desk who went out of their way to arrange transportation and suggestions of what to do. They even helped me rent a moped and had it delivered to the hotel. One night we ordered McDonald's delivery for the kids but because of the rain McDonald's wasn't able to find a driver. So what did Ung do? She opened the restaurant kitchen and made some pasta, bread and a salad!!!! She is so wonderful! She also took us on a tour of the place and let us choose our room after seeing several different rooms. We all cried during our goodbyes to them!! For the cost, the staff, the food, the ambiance you can't find a better deal!!

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We have travelled for a month in Asia so far and this has been the best hotel we have experienced! The breakfast was fresh and tasty every morning. The staff always greeted us with a smile and hello. The hotel, amenities and swimming pool were perfect. Our room was comfy, clean and had everything we needed. The location was further out from the centre but we didn’t mind this as we got good sleep every night as the area was so peaceful. Such an amazing stay and would recommend to anyone!

The shower fitting could do with an upgrade to a waterfall shower head but that’s just my preference. Otherwise everything was amazing!!

The staff was so friendly we felt like home. Very cheap to take taxi or red truck from hotel approximately 30 baht per person. Which is helpful because about 8 to 14 minutes from center of town. Which is nice because it's peaceful and Secluded feeling at the hotel. The staff that always went out of her way to make us feel welcome and give us tips where to go name was Ung. My sister told her we were celebrating my birthday while there and wanted to get me a cake. Ung ordered me a cake and said no charge it's from the hotel. That was a nice special touch. The food was delicious. We would stay here again if in Chiang Mai.

Restaurant had a very limited staff

The staff were exceptionally caring..often without asking they would anticipate my needs. A good example: on finding out I was vegetarian the next day a beautiful, fresh and vibrant salad appeared as part of the already excellent breakfast selection..in fact with rice,eggs,fresh fruit, yogurt I could eat plenty to keep me going to my evening meal.. My room was comfortable and cleaned everyday. I loved the beautiful, tranquil Lanna style architecture, layout and all the wonderful plants in the hotel communal spaces.. Easy to get a Grab into town when needed

Sometimes I couldn't seem to get warm water for a shower. Wifi was unpredictable.

Lovely hotel situated about 20 mins drive from Chiang Mai Old Town. The restaurant and boutique side of the hotel seem quite old and have beautiful architecture. The rooms were big, clean and comfortable. All the staff were attentive and friendly. I would definitely recommend this hotel, especially if you're looking for something that's a bit unusual, more authentic and not your standard conference-style hotel.

It's a reasonable distance from the town centre (20-30 mins by cab), so if you're looking to walk into Chiang Mai then this probably isn't for you. That said, we were always able to catch a Bolt, so it's not much of a deal breaker.

We really enjoyed the ambiance of Rainforest Changmai Hotel. It was a bit far from city center (see cons below), which meant that it was very quiet and we woke up to the sound of birds every morning. There was a lovely pool and breakfast area. The staff were also very helpful in assisting us to book activities in and around Chiang Mai. The room was basic but comfortable, with a lovely rustic bathtub. We were able to do laundry here for much cheaper than the price offered by many other hotels.

Though we enjoyed the quieter location, we didn't find many great places to eat, shop, etc. within walking distance of the hotel. To get to the old city/market area, you need to take a taxi or tuktuk which is relatively cheap but a bit out of the way.