The staff at the Resort, were so welcoming and helpful. They helped us get to our volunteer work at the Elephant Nature Park on our first day, and nothing was too much trouble. A most special mention goes to the wonderful Chai who was a smiling face, efficient, friendly, so helpful staff member. Chai is excellent at his job and made our stay fantastic. The Resort is so lucky to have such a wonderful employee.

The resort is undergoing some renovations due to the recent flood . They are trying their best to get it back to normal ( ie second cafe open)

The staff were friendly and ready to accomodate you. The breakfast was good, not the selections you would have at a five star, but still good. The location is about an hour and half drive from Chiang Mai. The spa grounds have plenty of space for walking, great coffee lounge near a river for relaxing, and beautiful pool area. Next to an elephant camp so you can see the elephants. We saw a parade of oxen carts with tourist which was a nice photo opportunity. I highly recommend this place.

I liked the beautiful grounds and landscaping. I also liked seeing their signs on the road driving to see them. The wifi worked well in my room, the shower had great hot water, the room was clean, the breakfast was good and the pool was clean. We enjoyed the free bicycles. I would recommend.

Their staff needed to light the candles under the hot food containers earlier at breakfast. I got cold eggs at 7:15 and the man lighted these at 7:30am. Breakfast starts at 7 am. Also, they should bolt down the safe in the room. I could put valuables in the safe and someone could pick up the safe and walk away. All else was great with the stay,

The surroundings and nature were absolutely exquisite, and gave you the opportunity to unwind, by riding the bikes, or walking along the creek. JoJo In reception was absolutely amazing, and helped organise transport, he is a real asset to the resort.

I have to be honest the food and waiting staff did not match the overall experience of the rest of the resort. The food was absolutely below standard with both Thai and Foreign options. This needs to be addressed as it let down the complete experience of the resort. Staff to busy playing on their phones to clean tables, and to inform that they had run out of wine also when ordered. Fixing this area of the resort is absolutely necessary as the food was very bad.

Gorgeous. Great staff. Delicious free breakfast. Pool is massive. Very clean. Bath tubs & showers with hot water.Great location for all the elephant places.They set up transportation. The food was so good!

All beds in Thailand are very firm. Grab doesn't work out there. Hotel food is 2-3x more expensive than everywhere else and not many local places. Mini bar expensive.

friendly staff nice room and garden

missing buffet

The room was spacious and located among nature. Also, it's very close to Pang Chang Mae Taeng, you can take the resort's shuttle car to the garden inside the resort near a canal to see the elephant in the morning which provided us a great experience during our stay.

The variety of breakfast was less than my expectation and Sibsan's Mammoth isn't free to take home as our souvenir.

Staff were amazing - nothing too much trouble. The resort itself is beautiful and the rooms are lovely. The location is quiet and peaceful. We recommend doing the Thai Cooking class nearby - Maetang Lanna Thai Cookery School.

The breakfast was okay but nothing special - perhaps with it being low season there was less on offer.

Beautiful place with lovely views all around. Breakfast was great, and there’s also a cafe onsite that was really nice! It has a nice view that looks towards the river, and its nice to relax there. Location wise it’s also close to a lot of fun activities that you can do as a tourist.

Lots of bugs, but you can’t escape that in the region.

Excellent staff. Beautiful rooms and location (but a long way from the city). Great for exploring the areas outside Chiang Mai. The breakfast really was awful and let the rest of the hotel down.

Very poor breakfast. A buffet was laid out for very few guests. Food was not fresh or good quality. It would be far better if the hotel offered an a la carte breakfast - much less waste and better quality.