Good size room with a comfortable bed. The room was clean and had the option of daily housekeeping, so no concerns for a two week stay. Wifi was adequate, although could at times be a bit slow. As with most hotels, guests in the hallway could be heard and particularly noisy guests could be heard in adjoining rooms. However this was infrequent and a minor frustration. The hotel is a thirty five minute walk from Chiang Rai’s centre, or a five minute grab/taxi/scooter ride away. This location was ideal for our stay, as we were able to get away from the busyness of the tourist hub when we wanted. The hotel is also located next to a large shopping centre with well stocked supermarket, food options, and retailers. A big thank you to dining room/kitchen staff, who ensured our fully vegetarian/vegan diet requirements were catered for (via a la carte menu options every morning). Overall, hotel staff were approachable, helpful and very professional. One area of concern was a gradual build-up of smell from the drains in the bathroom toward the end of our stay; although the impact on our stay was reduced given the odour had generally cleared by the time we had returned to our room later in the day. Nevertheless, this is an area that needs to be addressed by the hotel.

One area of concern was a gradual build-up of smell from the drains in the bathroom toward the end of our stay. This is an area that needs to be addressed by the hotel.

Very good food at very reasonable prices. Well laid out establishment. Good spacious rooms with lots of storage space. Valuables safe in the room. Friendly helpful staff. Very clean. Big C and shopping mall just a stones throw away. Only 15 minutes from the airport.

Nothing else nearby within walking distance. WIFi sometimes unreliable. Only 3 sunbeds at the pool. Outlandish charge for airport transfer compared with local taxis.

The pool excess was very nice even it too cold to go to swim :D and the room very quiet! We can take a good rest after we travel all day! We like it the most!

The mattress in extra bed was very soft and the bed not stable. We need to carefully step in and out when we use it. The bathroom has smell sometimes, you need to completely close when you not using it.

A good and pleasant upper middle class hotel with a convenient location for excursions into beautiful Northern Thailand. Real good value for money.

A little more attention to the smaller maintenance details of the room, such as cabinet doors hanging in the hinges.

Breakfast is excellent with so many choices of food. Perfect location, near Central ChiangRai and Big C.

We had a Duplex Room, there is an upper room, it’s nice if all Adults but we have a 1 year old Baby, so we kept on watching him not to go up the stairs, but so far it’s good. There is only 1 chair inside the room.

This is the third time we stay at this hotel, and we shall be back next year again during our winter stay in Thailand.

Large rooms. Comfy beds. Close to Chiang Rai Central mall. Swimming pool wasn't too deep so good for beginning swimmers. Breakfast was the same most days but liked the omelette and soup noodle stations.

Wifi speed wasn't the best. Not close to the Clock Tower or Night Bazaar but walkable. Situated by the highway so can sometimes hear electronics firms advertising sales over the loudspeaker.

Breakfast was outstanding.

Location from the centre of town was inconvenient. Too far to walk. Had to take a taxi or tuk tuk. Traffic noise from the highway was excessive at times.

The reception, esp the head Tam ;was very nice , had concern as well as excellent service mind and replied to all email for planning . the driver kun Nop was very nice with warm hospitality both welcome and farewell , hotel and room were nice , comfortable and clean with good facilities …lots of lights inside the room which support what we needed. Central plaza was just across the foot bridge , Big C was on the right hand side .. both were within a short walking distance , housekeeper and room service nong Palm all were nice . They tried to offer what we needed and everything was on time as planned.

The room is spacious and clean. The staffs are polite and price is so reasonable. The massage is not bad for the price tag. definitely recommended. The breakfast is not bad too.

The water bottles in the fridge was chargeable, the tv controller was not working: