Firstly I would be happy to return here again Rooms are spotless the cleaning staff are excellent. Toiletries and bottled water renewed every day Breakfast is superb value for the few dollars more at booking time. Close to shops places to eat laundry 7/11 . 1 hour river walk circuit for exercise in evening early morning. Large room individual Samsung air conditioner works well TV has 1 English channel with movies Good wardrobe space lockable drawer need to ask reception for a key. Google lens App translates the advisories re breakages Can check out 12 noon on day of departure Reception staffed all day Night watchman for carpark Excellent lift to All 5 floors Key card unlocks lobby door access to lifts after hours. You can request no meat breakfast and get an extra sunny side up fried egg. You can request no egg and get extra meat Each room has a heater under the sink so shower has hot water 24/7. Very comfortable bed especially for my back surgery. Not squeaky either. All room lights except bathroom controlled from left side of the bed. Great range of lights

It is not a problem for us but there is some minor flaking of paint on the bathroom door edge so if you are picky pay much more elsewhere Similarly the tile grouting sink silicone could be renewed in places but post COVID I think budgets are tight.

The hotel is new and big room. The location is just about right to explore the city, near the famous temple, provincial hall and cafes. You can both walk or take a car ride.

The door lock is still the old one which easy for doorpick. Some interior such as bathtub is not delicate, tile is not completely built. Since the hotel near the center, we experienced loud noise coming from the events nearby, we ended up having a poor sleep. It would be better if the hotel could provide more sound proof room.

Lift to all floors. Room was large spacious and very clean ,beautiful lighting. Breakfast was standard with tea coffee etc. bottled water delivered to room every day. Short walk to excellent restaurants very calm beside the water. Hair dryer and toiletries (lovely smelling) were provided. Staff were very nice and helpful. Would definitely stay there again

The room was a good size with plenty of space for a family of 2 adults & 2 children. There was a nice view of the moat from the 4th floor. The AC worked well. Staff were friendly and helpful and a generous breakfast is included in the room price.

The shower is set almost level with the bathroom floor and is very small so kept flooding. We also had some drainage issues with the sink.

Big,clean,comfortable room. Our room had a view of the next door garden. The staff were very helpful.

Position of property. Not much nearby. However taxis were cheap.We had to rely on the helpful staff to call for us.

Big room, clean and the breakfast is good.

Noisy neighbor at night because the room don’t have soundproof. I can’t find main light switch to turn off, so not sleep well. The entrance door is open all day, the rider come in to deliver food all day and they can get inside anytime, feel not safe.

Nice and clean room, the staff member at check in was very friendly and welcoming.

I booked the room with a bath however I got the cheaper priced room with only shower, but nothing was said at check in regarding different room. The price for the bath room was higher which I paid for but not received the room. Breakfast was very basic, one fried egg with one sausage and 2 very small pieces of toast. Most likely try another hotel if in the area again

Lovely room very comfy nice bathroom

Maybe could have a kettle in room to make a coffee nowhere to get coffee in hotel or coffee shop next door not open till after 9am and cloed 6 pm

Large, clean room; comfortable bed; plenty of hot water in the shower; convenient location.

The choice of food at breakfast was rather limited.

Very good hotel on the banks of a river. Very close to some very good restaurants. Very comfortable bed and very attentive staff

Nothing really