I purposely pick this hotel because it's close to Phuket Airport. It's just 3km away. I was stayed on the east side of Phuket before checked-in here. Walking distance to the nearest beach, Nai Yang beach. You can find a lot of seafood restaurant, massage centre, bar or club along the beach. The beach is long and nice for swim or enjoy the sun. I stayed in the pool access room. Room was clean and nice. Public swimming pool located on the roof top.

Kokotel is one of my favourite hotel chains in Thailand. I had the best experience in Kokotel Ao Nang which is why I chose kokotel in Phuket as well. The staffs are always sooo great, friendly and helpful. The room was very neat and cute as they always are. We specifically booked this one for the private pool from the room. The pool was very clean. I love how they used glass bottles where we could refill the water, great step towards sustainable tourism. The breakfast was great, had loads of options and a coffee machine where we could get our own coffee. It also had a terrace pool with a great view.

Location was off though. We didn't realize how far this hotel was from Patong and Karon beaches. We hired a scooter but almost took us an hour to get to these places. This made us very difficult to travel with our 2 year old to the beaches. I wish it was nearer. But it is a much better hotel than the one in Patong. Very peaceful area if you love some quite space.

Did exactly what we wanted.. a one night stand prior to an early flight to Singapore Clean room well branded .. it delivered well beyond our expcetations.. we liked it!

All was perfect

The property was very unassuming. We were greeted with a beautiful and sincere welcome and a welcome drink to go with it. The staff member was Prach. What an amazing man. He is the epitome of excellence in customer service! Prach explained everything we needed to know about the hotel, from the restaurant, breakfast hours, pool and drinking water fountains to what was around the hotel that we may need. He was everywhere! Front reception/ bar , to clearing tables in the restaurant. Checking the pool area and assisting whoever needed his help. His happy, attentive and genuine interest in his work and every guest made our stay very memorable. We felt at home at this hotel and this was because of Prach. The hotel itself was clean and had everything we needed. It was comfortable and had a great size shower. The water pressure was a bit light but we managed. Breakfast was minimal but ok. We had the waffles one morning and then they didn’t have them. I asked one lovely staff member if she had any on one occasion when there weren’t any and she actually made my daughter and I some!!! So appreciative of the effort! The pool was a long one on the roof, which was lovely and clean as were the facilities, shower and toilets. Also being on the roof you had sun all day so perfect for tanning! The hotel was a very short walk from a local market, 7 eleven and around the corner was the beach with lots of shops and outdoor eating. We will definitely stay here again. 🤗

Very clean room, with plenty of greenery outside the balcony. Room space is adequate enough. Like its blue color decors. Very comfortable bed and pillows. Wi-Fi is good. Not many power sockets to use, but still manageable. Like its idea of getting drinking water from the dispenser with the glass bottles provided. Love its rooftop pool, enough chairs, and long enough for a good swim if it's not too crowded. Staff are very friendly. Welcome drink during check-in. Standard buffet breakfast, but is good enough, the food are ok. There's an in-house cafe. Very close to the beach and convenience stores.

For some rooms like ours, the balcony is fully wet when it rains, as there's no roof over it. Soap dispenser's cover in the bathroom very flimsy, could easily dislodged from the wall.

Having stayed here a year ago I was impressed with the friendliness of staff, the cleanliness of the hotel and the food in the restaurant. It is close to the beach, the market and the 7-Eleven supermarket. It feels safe to be here especially as I was travelling alone. The staff on reception were very helpful. The rooftop swimming pool is fabulous and runs the full length of the hotel with sunbeds and shades. I used the restaurant a few times and can highly recommend the food, there are more choices in the restaurant than shown on the information page on the tv in the hotel bedroom. I feel more people would use the restaurant if they were aware of all the choices they could make. It would help the hotel to update their information page.

Nothing the stay was perfect again.

A transit hotel which was close to the airport and the beach and central for local bars/restaurants etc. Lovely rooftop pool with free water machines on every floor to keep hydrated. Deluxe double room (402) was spotlessly clean and lovely vibe with wall art and colour theme of the room. The branded cushions and crisp bed linen and towels were a lovely touch. The bed was very comfortable and room layout created plenty of space for luggage. Check in/out very efficient with taxi service to airport right outside the door- 4 minutes away.

There was some occasional noise at night from local traffic- random noisy motorbike which felt it was touring the streets endlessly!!

The front of the building does not do it justice Inside was lovely Close to Airport and pleasant beach all very flat and easy access Our room was spotless and we had a lovely long swimming pool we could just walk into. Bigger pool on roof top with beverage served via telephone. Best cheese toastie ever…. Staff Amazing we had a late check out and they could not have been more helpful I have always worked for airlines so have been lucky enough to travel the world in nice hotels and as this was not your high end property I was unsure when booking it was therefore an extra bonus . Very impressed by employees and high standards

Nothing

Fantastic location, great pool, amazing staff who can’t do enough for you to make your stay comfortable. Nearby beach is beautiful and relaxing; a 3 min walk from hotel. This is our second stay here whilst using Phuket airport. I suggest staying at least 2 nights and enjoy area rather than using it as just a ‘pass through location’; it’s so much more. Had a meal in hotel and it was delicious and very cheap.

Nothing; although breakfast is ok and has enough it’s quite basic ( I had to ask for an omelette and chef happily made me one, but not readily on offer).

I've only stayed for 3-4 hours as I booked this hotel to kill my time before the flight at midnight. The staff were more professional and prompt on all my questions and requests - even more than the famous branded hotels while the room and the bed was way above expectations. I would definitely try this hotel on other occasions. Water was also cleaner than 5 star hotels in Patong area.

Nothing with this hotel but the taxi pick up driver called at 200 bth was extremely rude. The worst driver experienced in my +10 visit to Thailand/Phuket.