Super facility, beautiful and very clean! Nice hotel room which was also very clean. Food was the best all inclusive we had so far. If I could rate, I would give a 4 out of 5. Huge selection, we could always find something tasty. Great pools and activities. Very nice animators!

The drinks… The coke/fanta often had no bubbles. The fruit juice had no/low fruit content. The waiters at the breakfast/lunch/dinner were very unfriendly. Unfortunately you have to order the drinks and it felt that they were giving a favor by bringing you what you ordered. Sometimes making a face as well. They were very slow asking for our orders and taking the unused plates/clean the tables even when it was not busy at all. Cats around the place… Smoking!!! I understand that there are smokers, but there were areas like the children’s pools where it was not allowed to smoke, yet many (!) adults were smoking and no staff was there to remind them of the rules. I reported it 2 times but there was no follow up on that even though I was promised to have someone walking around…

A lot of pools, very tasty kitchen, clean, friendly staff, modern rooms (lagoon suite), activites for children...

Staff on the pool bar need help. Everytime was long waiting for drinks. It needs minimum 3 or 4 staff at pool bar... Every day was very noisy evening music at main place. I understand, that was entertainment for people, but it was very noisy - if you want speak with somebody, you have to go outside enetrtainment place... I thnink, that disco party can be3 or 4 times per week, no every day...

The food was excellent, the property was well maintained and clean, and the staff were great.

It was very noisy. From (8 pm until 12 am) it was always loud music everywhere. The beds could be better in terms of size and comfort.

Staying at Tui Magic Life Masmavi is simply a party! We are not all inclusive vacationers but there is nothing the resort didn't think of. The staff is so sweet, the swimming pools so clean, the lounge chairs so relaxing, the food so plentiful (we had baklava every night!), the music and entertaining is well balanced and there are pockets where you can get away from it all which we welcomed from time to time, the Chill Bar, the Adult pool, the rooms, the billiard bar etc. The rooms are quiet, the beds comfortable, the bathrooms clean. There was entertainment every single night which our kids very much enjoyed and we got to dance every night as a family too - the silent disco was a hoot! It was the perfect grounds for a fun family vacation.

+ Very peaceful and green hotel, with a nice beach and large gardens giving botanical garden vibes. + Spacious and comfortable rooms. + Food was mediocre, expectedly so given that it was off season. + Plenty of activities for adults, very well organised.

- The hotel needs to strictly follow no-smoking policy in closed spaces. There was an area outside Wunderbar, down below the main restaurant where people were constantly smoking while the afternoon cakes/coffee were being served. You could also smell the smoke at the entrance of the restaurant which is obviously disgusting. I talked to staff about it but the response I got was not satisfactory. The fact that there are curtains covering a normally open area in the winter does not justify allowing people smoke.

I was so impressed with this property ! Everything about it is amazing, especially the entertainment. I’ve traveled a lot and I don’t think any hotel has had such amazing entertainment. Pool parties, night life, family shows , it was so much fun! The food is WOW ! There’s so much food, you don’t know what to eat first. It’s really delicious. They even have a kid restaurant . There is food at all times throughout the day so 24-7 , you will not go hungry, they really over do it with the food . The grounds are nice and well kept, everything is so clean. Our room was clean and big. The pools were also clean, there were so many beach chairs all around the pools, I read a previous comment that there weren’t enough beach chairs but I’m not sure what they were looking at, there’s literally beach chairs everywhere ! Their beach has plenty of beach chairs and it’s all covered which is super nice. It really got hot when we were there so there’s a pool that has shade at all times which was super nice. The staff are really nice, make sure to do the dinner that is reserved it’s so worth it. They also have a kid center for kids but it’s only open 9-12 and 3-6. They have lots of kid activities on site.

Kid center was only open certain times. Would have been better if it was open 12-3 because that’s when it was the hottest so it would have been better if the kids were inside then.

- Large beautiful grounds - Big beach - Delicious and varied food - Friendly staff - Clean and cozy - Not noisy - Comfortable bed - Separate 16+ pool “Quiet zone” - Received a gift from the hotel for my birthday during the stay

- Some staff members do not understand English at all - Furniture in the room looks newer in the photos (but this did not affect the comfort of the bed) - A part of the shower head was slightly broken - Unstable water temperature in the shower - Thin walls, you can hear neighbors - Disposable amenities were provided for only one person

This is our second time staying here after spending summer last year here too! I highly recommend selecting your room on the app, it really does make for a better stay. Staff are always so accommodating and even when I ended up with an infection and our room couldn’t be obtained for late checkout, the manager put us in another room until we left for our flight as courtesy so that I had somewhere to rest, they really do care about experience. Restaurant always has themes it’s really spectacular! They really don’t do anything by halves.

The only slight negative I have comparing it to last year is being a fussy eater, it would be great if there was a little consistency in some food stations. Last year I absolutely loved the cheese pasta, it was a consistent (lunch and dinner) that was changed this year and they change the pasta sauces up a little too much. I noticed a lot of kids as well relying on the Bolognese pasta a lot and the other sauces remained really full. It would be great if some sauces like cheese or arrabiata were consistent so us fussy eaters could enjoy the food a little more too!

Food was plenty and great. Amazing peaceful place with lots to do, to drink and to relax. Facilities are superb.

Fix the treadmills as sometimes they are off , or not working properly. Restaurant and bar manager shouting on the phone in the middle of the buffet was a negative experience to see. I don’t find professional members of staff eating in the restaurant at the same time as guests taking those spaces away from paying guests.

Tui Magic really exceeded my expectations! I couldn’t find much images online from previous guests I did check youtube and social media but I just took my chances and my god I was genuinely very surprised. Very nice hotel, food is amazing every day there’s a different theme around the hotel and for dinner! The activities in the hotel were endless and the hedgehogs/ turtles/ cats the hotel have on site casually walking around are super cute!!! You definitely won’t go hungry and the land of legends is literally a 5min cab ride! Definitely will be going back as it’s great for family resort holidays where you just want a hotel type of holiday.

The only downside is the hotel is located away from a lot of outside shops so you have to get a cab if you want get into belek for shopping or walking around.