The friendliness and approach of the staff. Their attention to detail, or assisting in any personal matter they might help with. In my case, missing luggage, bookings for restaurants or Spa, and transportation

Everything on site was marginally more than expected, cost wise. But not enough to ruin our stay. Expected added cost for such a location and fabulous resort, but not as much as we found. Meals, drinks, mini bar, Spa treatments, all top Quality, but again, just marginally more than expected. Again, not enough to ruin or thinking about. An absolute Spectaular week, with amazing memories!

Great service, friendly stuff. I loved the spa very much. and Buddha-Bar Beach is amazing. Its a great combination of chillout and partying as the hotel is only 10 min away (by car) from Bodrum. I had the best time. Very satisfied and look forward to returning

This hotel has exceeded my expectations beyond belief. From the moment you step in and even after you leave the service was fantastic, professional and they went above and beyond. I travelled solo as a female guest, and they made me feel welcome, safe and everyone was smiley. You did not even get a chance to ask for anything, they were always on it. You would move your head and someone would literally be there to check if you needed anything, anymore or different. For me the most amazing and surprising part was how trustable and professional their staff were as they found my diamond necklace left in my room and called me to when i was about to board my flight back to uk to ask me how i would like them to send it to me. I stayed in many 5+ star hotels, and this was great to know that all staff are well trained. The room was excellent, had very comfortable bed and beautiful decor with a fabulous sea view. They had a great turn down service and the toiletries in the bathroom are all Bvlgari. The spa was good and quiet and has a sauna and steak room. Very clean. The spa manager lady was polite and accommodating. The infinity pool outside was. There is always a staff available wherever there is a guest or wherever a guest is going. You feel waited on without feeling watched or followed. The lady in the reception called Berru was fab too.

There was nothing wrong or missing

Location, view from room, room itself were all very good.

Introduction to the room and place was poor. Key made it difficult to open door. Nobody showed us how to use air conditioning, lights, wifi, telephone, etc ie explanation was poor and the directions were not straight forward at all. Suppose to have additional bed in room, promised to sort out and it took several requests before it happened. Ordered a taxi in advance, night before, and taxi wasn’t there.

the staff and service was 6 star level. the bedroom was lovely and the design if the hotel it is all def luxury.

everything - we come here a second year, in October for the mid term holidays, to dive and experience the end of the summer season for this part of the world. Caresse is a true 5 star, with service to match - but on a human scale, ie not too big. as we are usually here just before they close, there are usually few guests and we really are the focus of attention to all staff - who are all wonderful. The beautiful Buddha bar’s music spreads calm atmosphere day and night. the waiters are crystal clear, try also the spa - wonderful. taxi usually comes within minutes upon order and it is easy to explore Bodrum or the peninsula. it is a dream place.

I like everything.

Everything was absolutly amazing, beach, marina, location, restaurants, gardens, everything

cool water pool

Loved how the staff kept my room clean and also the breakfast staff. Special mention to Ibrahim, Aaron, Anastasia and the rest of the team. They were all very helpful

Wonderful facilities, very chic. Good advice for great local restaurants

Travelling off-season meant the evening dinner choices were limited with 2 of the 3 restaurants closed. The beautiful infinity pool is also not warmed, not ideal for a late October stay.

Great breakfast, friendly staff, very clean property. Property faces sunrise - beautiful in the mornings but most people are not up that early.

The position of the hotel is away from the sunset so after 5:30pm the beach and pool are in the shade. The music played on the beach/buddha bar area needs improvement.