upon our arrival to the hotel, we were greeted by front office personnel, bezza, she was very courteous and assisted us with the check-in process. then she showed our room. we had our breakfast upstairs and the food & beverage were enough and suffice for the day. we met the housekeeper, nur, then later the manage both furqan and mustafa. they were all excellent. we also met the 'big boss' simba, the dog. he was very cool looking after the hotel. overall it was enjoying stay and we thank you for the excellent services.

we only had few days stay and should have more days to enjoy Cappadocia and the hotel. we plan to come back in summer, insyaAllah, and stay at the same hotel. this time we will have the terrace room for an excellent view especially watching the hot air balloons during the early morning.

Staff are super helpful and friendly, the big family room is spacious and beautiful. All the high scores are for the staff.

Only one small trash can which is not enough. Breakfast is just ok not worth the price. The view is just so so.

The hotel has a very good location, its walkable from the Goreme Market & has a very good spread of breakfast every morning from 8 30 am to 10 30 am. They also have a very cute Pug at the Reception who loves a quick snack. Overall we had a pleasant 4 night stay at the hotel with good access to Balloon Watching from the roof. The staff managing the hotel front desk (Beyza, Furkan, Mustafa + 1 more person) are very helpful folks and gave me a solution for every single query of mine. The lady at the breakfast counter is also very warm and helpful.

The location is central but the last 50 Meter hike to the hotel is very steep and can become challenging to climb. I booked the wrong room category for my stay, it was too small for my liking I should have gone for the Double Room with Balcony or Deluxe Double... The standard double is too small for a 4 night stay.

Lovely hotel at a reasonable price. Staff are very informative, helpful and friendly Breakfast was a supreme kahvaltı - bread, cheese, tomato, olives, fresh fruit omelettes, cereal, meats, jams, sausage, cakes, biscuits. etc. The house keeping lady, Noord, and cook, Mariam, we're very friendly and chatty. And enjoyed a little sing along on a morning to their playlists Great location, superb terraces with great views We were room 104, which was small but had the added bonus of our own little private garden terrace, which was fabulous and welcomed after a long day sightseeing 5 minute walk to sunset panaromic view point 5 minute walk into the centre of goreme Plenty of bars behind the hotel.with great viewing points for sunset. We liked Panorama, which is part of a hotel. Drinks were very reasonably priced in comparison to some of the bars

Nothing

We had a lovely stay! Each and every one of the staff is really kind and caring, not to mention cute Simba, the friendliest and most playful dog in Cappadocia! We will definitely come back to this hotel when we are back in this wonderful town. Thank you for everything. 😊🥰

Nothing. Everything was perfect! 😊

We feel so welcome at Castle Cave Hotel.. even before arrival i hv been contacted via whatsapp by Melisa on the services that i may require i.e. shuttle and activities during my stay in cappadocia.  Melisa, Mustafa, Noor, and 2 other gentlemen at the reception have really taken care of our needs when we are in Cappadocia.. The hotel is a walking distance downhill to the town and lots of restaurants can be found in the town.. The room is so spacious and equipt with fire place that will be lighted up for free once every night but they hv lighted it up twice for free for us on our arrival.. the bathroom has towel heater that really help during the winter time.. Their roof terrace was beautifully decorated especially for taking pictures when watching the balloon.. Housekeeping is taken care by Noor who is a very nice lady.. she cleaned up our room and make sure all the necessities are filled up accordingly. Due to room not available at Castle for my 4th night in Cappadocia therefore i hv split my stay at two different hotels. However due to warm welcome that i have received from Castle during our stay there, therefore we kept going to Castle to book all of our activities in Cappadocia. Their services are really excellent when they even offer to help us to carry our luggage uphill to our new hotel which is not far from Castle Cave for our next check in. In conclusion.. I will not hesitate to stay in this warm and friendly place when i visit Cappadocia again.

Toilet smells.. maybe due to sewage system.. extra ventilation is needed since the room window faced directly to the hallway to reception office therefore not likely to open it.

We love specially how beautiful it was the room. It was a cave typical from Capadoccia, with a lovely view. It was very spacious as well, and well illuminated. We found it very romantic too. The location was very calm and surrounded with good restaurants. Mustafa in the reception was also very helpful. He provided us all the information we needed. He helped us too with the transfers to the hotel at a very fair price. We really loved this place, as well as its delicious and varied breakfast. We will definitely will choose it again if we come back to Capadoccia.

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The location was really good The inside room was really big Nice Big washroom and enough of storage Staff was helpful too. We missed our sightseeing bus but the staff directed us how to catch the bus while speaking to guide. The buffet breakfast with french windows and nice spread was delightful with Old Turkish Aunty preparing the dishes with warmth My ratings (out of 5) Stay 4.5 In room facilities 4 Room size 5 Staff 4.5 Location 5 Breakfast 4.5

Outside although the temperature is dipping to 4-5 degrees Celsius inside cave room it was pretty hot. There is no Provision of air-conditioner or a fan, so sometimes it was suffocating. I wish the lighting could have been much brighter, may be the hotel wanted to preserve asthetic look.

The staff was incredibly friendly and genuinely helpful, making my stay even more enjoyable. Staying in a cave added a unique and cool dimension to the experience, and the location couldn't have been better. The beautiful rooftop was a standout feature, offering an excellent vantage point to witness the breathtaking views of the air balloons. It's clear that the hotel has put a lot of effort into creating a memorable and delightful stay for their guests. I can't wait to return and relive the magic.

The only downside I encountered was the size of the room. It was on the smaller side, providing limited space to move around. However, it's worth noting that the compensating factor was the spacious bathroom, which was a pleasant surprise.

The centrally located hotel was perfect. Initially stayed in the Deluxe room which was lovely with a small balcony overlooking a restaurant, people and a magnificent view of the balloons, noise level was not a problem. Moved across to the King room which was excellent in terms of space. The balcony was smaller with a magnificent view of the scenery but not people and again the balloons. The staff were very accommodating and the breakfast were plentiful and just lovely. I would most definitely stay there again- King room for sure.

Can't say much on this topic. Deluxe bathroom was very small, to be expected with limited space to work with. That's about it.