The staff are excellent

The smell of smoke in the units Terrible They said they would rectify this issue upon my return since I have already booked again If this was a deciding factor I would not rebook this property as the smoke smell is awful and horrible The showers need improvement

Gym and spa facility. Good coffee in reception area

I could hear the hotel music through the room door and call to prayer at 4.30am. Pick a room On the other side of the corridor

The hotel is quite close (not very close) to many touristic or important attractions by car (e.g., the istanbul airport. Closer than Saniha airport but it is not important always to be close to). The rooms were clean and the two bottles of water on a day we decided not have the room made up was very appreciated. - The breakfast staff were wonderful (the two ladies and the other gentlemen). They stay discrete and were very welcoming and made our journeys start and restart well every day. The fresh hot stuff like Omelette was a real five star addition. I had no appetite to have my breakfast when I moved to a 4-star hotel the next two days or so. The two ladies were part of this wonderful staff besides those behind the scenes. The staff reception was very kind and very helpful when we require something. A nice five-star hotel with excellent price quality ratio. We also appreciated the oven and the microwave even not used at all. The fridge was helpful, though.

One suggestion is the addition of a minibar that may be included in the room price (or for some of them) or even deducted per article use from the caution at the checkout (in the worst case). This may be planned while increasing the salary of the clean staff who may be responsible of this additional task. My suggestion to the breakfast buffet is the addition of fresh juice machine (e.g, oranges) and a new place or restaurant at the roof of the building.

First I would like to thank Mr.Rahman for his nice attitude and response. The hotel was really as expected and the basement parking was available and hotel facilities are really good. I will come back again if I have trip to istanbul. The cleaning lady was so good too, she was always try to help. I can say well done for the whole team. Excellent.

I booked a family apartment and unfortunately in the main bedroom where I spend 70% of my time there was no internet because the access point is so far. Also the catering like water and coffee are really not enough for 4. The just give 2 small bottles of water. They should make these always available with cleaning staff not to call the restaurant for this.

The cleanness of the rooms was very great. Breakfast was good with enough variety of foods and coffee bar. The breakfast area had view to pool which was so delightful. The public area of the hotel and rooms was very clean and satisfying. The hotel had a very collaborative behavior in returning some stuff I just missed in the room.

Some of the staffs didn't know English at all. One negative point regarding the breakfast the waiter started to clean the table during the time we were having breakfast.

Loved everything about the property. From cleanliness to the friendly staff location perfect very large suites underground safe secure parking tea making facilities, toiletries daily housekeeping at the touch of a button. Would highly recommend

Need a washing machine in the room instead of a dishwasher as there are no dishes in the drawers to wash. Need washing line facilities in the room to dry clothes apart from that everything perfect no complaints

Beautiful apartment, spacious and comfortable as it looks in the pictures. Breakfast was good and the overall hotel staff very helpful.

Air-condition in the house wasn't working very well. The distance to the center was a little too far, meaning lots of taxi journeys to get anywhere. The most annoying was having to pay €7 for forks and spoons on the one day we didn't order from the hotel restaurant.

The room was great, and although AC was on heat, I did open the window and it was fine. The room is very clean and well organized and I loved that the furniture looks new and everything is the room was great. The hotel is very good, HK employees are very helpful and Engineering team did help with the TV issue and although the employee did not speak English, we managed through Google translate and he was helpful and friendly.

It was a good stay, but at the breakfast, there was only boiled eggs and when I asked the employees, they only pointed out the boiled eggs on the buffet, although they do prepare other types of eggs in the kitchen, but it was not offered. Also, at breakfast, I went at 10:00 am, there was no bread so I had to ask the waiter for bread, and coffee machine had no coffee, so I also had to ask the waiter for coffee. At around 10:15 am, waiters started to prepare the restaurant to be cleaned and they start tilting the tables to be cleaned, then a HK employee came with a vacuum cleaner and started cleaning the floor while I and another table were still in the restaurant eating. This was really bad for me as its a sign of kicking me out!!!

We had a lovely time at Bof! Our suite was lovely, spacious with great views and a good bathroom. All staff were professional, incredibly helpful and friendly. The food, Turkish coffee and delight were delicious! The spa and gym was amazing! Highly recommend a Turkish bath and massage there! When we come back would most definitely stay again. Lastly, Istanbul is awesome! Highly recommend!

I liked everything. My stay was absolutely fantastic and I will return there back soon. I have visited many places but this one was special. Absolutely safe, with no problems. I appreciate the kind stuff. The massage was amazing, the breakfast was more than perfect and the hotel room with the view was totally worth it