I don’t even know where to begin. My stay at this hotel was nothing short of perfect! From the moment we arrived, Apo, Sah, and the entire crew made us feel like family. I’ve traveled extensively, but this was genuinely the best experience I’ve ever had. The professionalism and warmth of the staff were remarkable—from the front desk team to the housekeeping staff. Anything we needed was provided promptly, and they went above and beyond to make sure we felt comfortable. The highlight? They saved my wedding day! We were running late to the mosque, and the staff stepped in to ensure we got there on time. It was a gesture I’ll never forget, and it meant the world to us. Thank you all, truly, from the bottom of my heart. I could write a novel about how incredible our stay was. Without a doubt, this will be our go-to place every time we visit Istanbul. Highly recommended!

Nothing :)

The location of the Great Fortune Design Hotel is excellent, with most major attractions within walking distance. The tram station is close by, making it easy to get around the city, though the metro is a bit farther. We booked two rooms through Booking.com at a very good price, and one of them was upgraded upon arrival, which was a pleasant surprise. The hotel staff was extremely friendly and helpful, assisting us with restaurant suggestions and taxi bookings. The rooms were reasonably clean and were tidied up daily, with free water bottles provided each day, which was a nice touch. Breakfast was included in the stay, and while not extraordinary, the buffet offered a decent variety of options. Despite there being only one elevator, we never experienced long wait times. Staying on a higher floor helped reduce some of the street noise; we were on the 4th floor, and it was manageable.

The hotel is situated in a lively area, which makes it noisy in the evenings due to bars and music. If you're sensitive to noise, earplugs are a must. Opening the windows isn’t ideal either, as it can invite traffic exhaust and cigarette smoke from the busy street outside. The walls between the rooms are quite thin, so you can hear noise from adjacent rooms, which might disturb light sleepers. Unfortunately, the taxi organized by the hotel for our ride back to the airport scammed us, which left a bad impression at the end of our stay. The breakfast, while included, was just okay and didn’t stand out. Another thing worth mentioning is that several guests appeared to have undergone beauty surgeries, which might be a surprise for some visitors.

location is perfect. breakfast is good staff is very nice the room is clean

room is small air condition is controlled by staff only. you can change the temperature, you can switch off it. But you can’t switch on. you need to call the reception and ask them to switch on. it is terrible. the spa is not in the hotel. it is next to the hotel. it is free for hotel guests only from 10:00 to 16:00. the corridor on the sixth floor smelled of cigarettes

Excellent stay at the greatfortune design hotel. The staff are extremely helpful and lovely, really good customer service. The hotel is very clean and comfortable as I was a Solo traveler, I felt extremely safe in the hotel and area surrounding the hotel. Everything is nearby, shops and restaurants 5 min walk away and tram 3 min walk away from the hotel. The hotel has a lot of activities information and complimentary Sauna and steam room for guests. Breakfast was okay and not too busy which I really liked. Very calm and relaxing atmosphere. The staff also gave me a complimentary fruit platter on my last evening, that was very lovely and thoughtful of them. Also it was really nice of the hotel staff to take care and the fact I can leave my luggage in the hotel room until my taxi arrived late afternoon. They did not make me rush to checkout! which I really liked about this hotel, Again excellent service. Thank you for your lovely hospitality. 5* service! :)

The hotel was very clean. The breakfast is delicious. The staff are all very cooperative, nice ,polite and helpful , especially Abdullah ( who's very oragnised), Omar( who's very hospitable, caring and highly reliable) , Shyama( lovely with nice spirit) , Cihan( who was kind and friendly), Badran( organized and supportive )and Burak , all are very cooperative. They're all very nice and made the stay more enjoyable . The location is too close to the tram. The area is accessible to various facilities. I highly recommend staying here. Airport pickup was exactly on time . The room was ready as we arrived. We received a room upgrade upon arrival . We extended our stay as we enjoyed it

The entrance is on a steep hill

Staff were very accommodating, especially Bilal, Shah. Mert, Mustafa who were always happy to help with any enquiries! Both breakfast staff were very helpful too who were more than happy to make fresh fried Eggs/Omelette on request. Location wise was perfect, all walking distance to the main tourist attractions, all being within a 10 minute walk.

The hotel overall was very nice, mainly the customer service however one thing to note and like many other hotels In SultanAhmet is that the rooms aren’t as modern as they may seem online. If you’re after a hotel for its great location and friendly staff, then I highly recommend.

The hotel was clean and hotel staff were very good and polite and helpful.

I booked cab to airport with hotel on a fixed price of 850 lira then when we got to airport the driver wanted more than that and said we need to pay 900 lira then I gave him 850 lira but claimed I gave 650 lira he was hiding 200 lira. This is very bad service from taxi driver. We had same problem when we arrived in Istanbul by cab from airport

Spacious and very clean rooms even better looking hotel and rooms than in pictures. Staff is very nice, professional and helpful. Overall experience was great there wasn't a one thing we didn't like. We will for sure come back.

We stayed here with my wife and son while I was working in Istanbul. Mr. Fateh and his team including Mr. Yovan at the front desk, and his concierge team, were all very friendly, professional and accommodating. Because of the staff, our stay became very good and they ensured that our stay was comfortable. We would like to thank them for their assistance. The hotel itself is a good city hotel, great for location, and close to all sights and amenities. Very easy to find our way around. We used the hotel spa on two occasions and were again treated well and found the facilities to be clean and orderly. Thank you again for a good stay.

The area of the hotel was generally safe but for elderly travelers, because Istanbul is generally a "hilly" city, it could be challenging - the hotel is on a relatively calm side street, quite wide and leafy, with plenty of restaurants within walking distance. It is on a slope as are many hotels so just be aware of that issue.

The whole experience was excellent, from the moment I stepped into the hotel. The staff was very kind to us from all points of view. We got cold while we travelled here and the staff sent us tea in our room and asked us frequently how we felt. Also, they allowed us to late checkout as we didn't felt well. Shakh, if you see this, I want you to know that thanks to your altruism and hospitality we will return to Turkey. The room I stayed in was very spacious and immaculately clean. Also, the breakfast was very good, with fresh products and pleasant music in the background. The hotel is very close to all the tourist attractions, but also to the means of transport. So, if you want to make a safe choice, without unpleasant surprises, you should stay here.

Everything was good