as a frequent traveler to Istanbul this stay was the most amazing and will be the unforgettable one, a special thanks to Hande Özdemir from guest experience team who did an amazing job to make this unforgettable experience with my 10th anniversary from the moment we booked until we left the hotel, we would like to thank her for all the extra services, care and follow up she provided to delight us. for Istanbul I usually stay in Intercontinental hotel in Taksim, but this has became my new favorite hotel, the location in Atakoy in front of the sea is amazing the quietness and peace in the area is great and the view is fabulous, having the market area nearby right across the street of the hotel is also a huge plus. The food is great and we really enjoyed the breakfast buffet, everything was delicious and perfect. The staff are amazing, a very friendly staff, everyone would like to help with a beautiful smile on their faces. as a manager who worked 15 years in airline and aviation and know about hospitality and tourism standards and as frequent traveler who went to many hotels in different countries to compare I really recommend Sheraton Atakoy Hotel, the service and quality they provide you for the decent prices range you pay for is a great deal, 10/10 experience. Again all thanks goes the Hande Özdemir for the amazing stay,,, thanks ...

it is a temporary small issue that is not controlled by the hotel, but the constructions nearby is a little bit annoying when moving in and out the hotel.

We had a wonderful long stay at the Sheraton Atakoy. The hotel's location is perfect, right next to the M3 metro stop, restaurants and a Migros. The views from the room were amazing, we were rained in on one of the days but enjoyed staying in our room with the amazing sea views! The breakfast is extensive, with a live egg station. I had gluten allergy and the staff catered to me perfectly. The staff are very attentive and friendly especially Hande and Sunduz, my 3 year old built a special bond with them and was happy throughout our stay. I am giving an extra rating just for the staff and their politeness.

The room cleaning efforts could improve a little, kettle were not cleaned and many times few essential items would be missing. Also if you happened to stay in the rooms during the housekeeping, the staff won't leave without a tip, which felt forced and weird! The nearby mall was closed for renovation so don't rely on google maps. The inhouse restaurant's menu was limited.

First, I should say it was not our first visit of Istanbul and we had stayed in different tourist areas in Istanbul in our past trips, but this time it was really different and we enjoyed a lot. If you are looking for a hotel with highest value comparing to the price, definitely this could be your choice. Our experience of staying at this hotel was beyond our expectation. Pretty spacious room, comfy bed, and the stunning view from our room to the sea as well as the marina with its yachts made our stay one of the most memorable and enjoyable trips to Istanbul. The breakfast and pool were good. You have only few steps from hotel to Metro station. Also, there is a big super market (MMM Migros) in 3-4min walk from hotel. There are lots of high-rated restaurants and cafés around the hotel. There is a nice costal park nearby to walk along sea and enjoy the view. Apart from all above, one of the most highlighted advantages of Sheraton Istanbul Atakoy Hotel which makes it different from the other same level hotels definitely is Ms. Hande, the most attentive and responsible customer manager you might have ever seen, the nice lady who pays attention to every single request of the guests. If I were the hotel owner I would give highest value to her as she herself alonely could be the best advertisement for this hotel.

The only weak point was that some of the furniture like curtain, abatjour, and sofa were a bit old and overused and need to be renewed. Fortunately it was not important to us because the main items like bathroom, toilet, bed, mattress, blankets, and pillows all were new and really in best conditions.

We had a very nice stay at the hotel and was very pleasant. We were met with the guest relations manger, her name was Hande she was very nice and made us feel very comfortable. We had a slight issue with our rooms and she was very helpful and offered us a free buffet at their roof top lounge or a bigger suite. The hotel needs more people like Hande, she was great, overall staff were nice but they need to smile and greet the customers a bit more. The location is a little far from the main attraction of Istanbul and the nearest shopping centre ( Galleria) was derelict and closed . Overall a nice place , could do with cleaning up the glass at the front and ceiling . When we stayed one of main restaurants was closed, but the other outdoor restaurant was great and chef went out his way to cook us a special meal. I would recommend the Thai massage, the ladies doing the massage were very professional, the prices were a little expensive but overall worth the money.

Not much to do in the local area and it’s a bit far from the main Istanbul attractions

This is my 2nd stay in this hotel in less than a year, and my 2nd review, again as a frequent traveler and someone worked in tourism industry and traveled to many countries in the world, I totally recommend this hotel to everyone looking to stay in Istanbul, special thanks to Mrs. Hande Özdemir from guest relations team for all the special care and the extra miles she went to provide us with the greatest experience in a hotel in Istanbul. the food is great and location is phenomenal and the previous issue of constructions around the hotel has been done, and the marina area is great.

I noticed the internet connections had some issues in some sides of the room, but it was a minor issue.

Another nice story in Hotel Sheraton. Nice stuff nice place nice room nice view. Food was great , I eat one of the best lasagna in my life. For breakfast, you have everything that you want and much more. Special tanks to Mr. Burhan who did everything possible and impossible to make my stay in this hotel better than ever. I found a new place in Istanbul for my future vacations or business trip. It is Sheraton Ataköy. I’ll be back very very soon!!!

I recently had the pleasure of staying at Sheraton Istanbul Atakoy, and it was an exceptional experience from start to finish. From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel right at home. The hotel's team set the tone for my stay with their warm smiles and helpful attitudes. They were always ready to assist with any request or question, providing. Their professionalism and genuine hospitality made a significant difference, and I truly appreciated their dedication to ensuring a comfortable and enjoyable stay. The room was beautifully appointed, spacious, and impeccably clean. The bed was extremely comfortable. I particularly enjoyed the stunning view of the sea from my window, which added a special touch to the overall experience. The fitness centre was well-equipped, and the spa services were a perfect way to unwind after a long day of exploring the city. The hotel's location is another highlight. Situated in a prime area of Istanbul, it provided easy access to major attractions, shopping districts, and cultural sites. Whether I wanted to explore the historic landmarks or enjoy the vibrant nightlife, everything was conveniently close by car. One of the most impressive aspects of my stay was the hotel's commitment to excellence. The attention to detail in every aspect of their service was evident, and it greatly enhanced my overall experience. From the prompt room service to the efficient check-in and check-out process, everything was handled seamlessly. In summary, my stay at Sheraton Istanbul Atakoy was nothing short of outstanding. The combination of luxurious accommodations, exceptional facilities, and a dedicated team of professionals made it a memorable experience. I highly recommend this hotel to anyone visiting Istanbul, and I look forward to returning on my next trip. Thank you, Sheraton Istanbul Atakoy, for an unforgettable stay!

This hotel has an easy-to-access metro for easy transportation around Istanbul. It also has Galleria Mall within walking distance of less than 1 minute and has two malls within walking distance of 5 minutes that contain international brands. The hotel is very modern from the inside and the staff is very kind and helpful! The outdoor pool is spacious and very comforting.

The elevators are a bit of a problem as they are a bit slow. Breakfast could be more varied for international guests.

The sea view room is amazing, room size was very big compared to Istanbul hotels Breakfast was amazing Wonderful service from Sunduz at the restaurant, she was always giving a smile and helpful without asking for anything Thanks to Cerin at the reception who was very organized and super fast check in supporting in all the requests Breakfast was amazing and full of choices Metro is just 2 mnts walk from the entrance

Location is very convenient for business meetings

Many thanks to the receptionist, Ahmet. He was very polite and had a wonderful way of dealing. Most of the employees were very cheerful. The pool supervisors were professional and psychologically comfortable. Thank you from the bottom of my heart. All my appreciation and respect to you.

There was a sudden knock on the door and without permission, she opened the door forcefully and asked her what was wrong. She told me to control the rooms, but she was cheerful and apologized. She thought that there was no one in the room.