Hotel Utopia Cave Cappadocia : A Slice of Paradise! I recently had the pleasure of staying at Hotel Utopia, and I can confidently say that it was an unforgettable experience! From the moment I arrived, the incredible service and warm hospitality of the staff made me feel right at home. Each team member went above and beyond to ensure my stay was perfect, truly exemplifying what great service should be. The organization of activities at Hotel Utopia is top-notch. The safaris were absolutely breathtaking, offering a unique opportunity to connect with nature and witness wildlife in their natural habitat. The hot air balloon ride was the cherry on top—floating gently above the stunning landscape at sunrise was a magical experience I will cherish forever. Dining at the hotel was a delight! The restaurant offered a wide variety of culinary choices, each meal more delicious than the last. The ambiance of the dining area, combined with the vibrant night activities organized for guests, made for an enchanting atmosphere every evening. The hotel itself is beautiful, featuring elegant design and comfortable accommodations. The spa was a personal favorite of mine; it provided a serene escape where I could unwind and indulge in rejuvenating treatments. The family-friendly environment was evident throughout, making it an ideal destination for travelers of all ages. In short, Hotel Utopia exceeded all my expectations with its exceptional service, fantastic activities, and stunning facilities. I wholeheartedly recommend this gem to anyone looking for a memorable getaway—it truly is a paradise on earth! I can’t wait to return!

Staff and location

Lovely, spacious cave room with a great shower and hot tub. Staff was very helpful. I really wish I got the name of one member of staff in particular who was exceptional at his job and really made our stay better by helping us plan our day and setting us up with a wonderful taxi driver who showed us around all the main sites.

The location is a 15 min drive away from Goreme, where, we found out, all the action is happening. While the restaurant was good, breakfast was bafflingly poor.

The location , the facilities , cleanliness and staff were excellent. I highly recommend this place.

The breakfast was till 10:00 AM but the hotel was very fast to remove dishes at 9:30. Moreover was very rude when requested for some dishes were on the table. The whole experience of the hotel was downgraded because of this. I hope hotel management will take care of this issue and provide a better service.

We got a free upgrade to an executive room which was huge with a big and deep tub - didn't have time to use it. The fact its a cave hotel adds to the charm. The staff were very friendly and accommodating. Betty, with whom I had been in touch to organise some tours was very helpful with facts and honest opinions. The hotel has a cafe and restaurant so you'll never be thirsty or hungry. The spa is free to use to hotel guests with a surprise Turkish Spa included - we loved using those facilities. Massages are extra, again we didn't use. Betty helped book a private tour which was a mix of the green and red tour as we had just one day and it was lovely. Her friend Irem who is also an approved tourist guide was very friendly and informative and we gained a lot of knowledge of all the places we visited because of her. Betty also helped organise a Whirling Dervish and Turkish Night tour with a taxi and suggested a lovely place for Turkish Dinner. She said guests' reviews of dinner at the Turkish Night wasn't great so we had dinner elsewhere. On the whole, our stay our Utopia was very comfortable and pleasant. Their breakfast had good Turkish choices too.

The exec room could have been better lit - it was dark with faint lighting. We had to pay for airport public shuttle one way - given the cost of hotel rooms and that we were staying there for 3 nights, it would've helped to have free airport shuttle both ways. It was 20Euros per person and we were three of us. The cost of hot air balloon rides was quoted as 300/350 euros pp if the hotel booked it for us. We booked it cheap downtown for 180 euros pp

Utopia was amazing with their hosting. I had a long flight and I arrived being tired, sleep deprived and hungry. Betty at the reception was super kind/ thoughtful to offer me free breakfast before I headed to my room even though it wasn’t included for that day. Some other guy at the reception gave me a great restaurant’s recommendation to enjoy my dinner at the next day… and I also made friend’s with another girl at the reception named Rain.. she was a sweetheart too! Everyone at the reception were super friendly, kind and accommodating. More than the hotel it’s the people who made this place lovely to be at!

The Property catered to every small detail and requirement. A lovely spa and a masseuse: Toufan was really really very good at his skill. Another staff that made an Impression was BETU at the cafe. The property is worth your stay and time.

The hotel was amazing. Spacious rooms, a spa area, and a beautiful outdoor area. It is a bit farther away from destinations than if you were in Goreme, but its easy to travel with taxi. Şevval especially was always friendly and helpful, as well as Mehmet and Batuhan. Would go again.

The room was brilliantly designed…but the stylish lighting was so dim we could not easily see to read. The layout of the hotel was excellent with lots of lovely spots to sit, drink and relax

The restaurant food was very good. But the staff seemed disorganised, and not always showing initiative. One person said there was no food at the outside bar…another brought us menu! Service in the bars was slow. Often we had to wait for someone to pay the bill. It was not clear what was open at what times..certainly not displayed anywhere. How could a bar runout of Effes? And no Turkish substitute be offered? Lots of staff trading needed to make this a 5 star location.

We had an amazing stay. Hikmet took care of all our arrangements for entire time we were in Capadocia. Our experience in Capadocia was fantastic because of him alone. Hotel was impeccable. Swimming pool, sauna, steam room all were fantastic. Loved everything.

Nothing