Great fun!

The boat rental through the hotel was a disaster, paid over $3k for a private boat and upon arrival it was a shared experience with 20 people: was told it was private. Got scammed!

property was exceptional

main complaint is the taxes charged..first and last time at this property.

The location of the hotel is brilliant but like most big resorts it needs a lot of improvement. Mostly with the staff. Some are just plain rude and either shouldn’t be there or need retraining in the art of hospitality!

The food is very mediocre to say the least. When I make a booking in a restaurant for 8.30, I expect to be taken to my table and seated at that time. Not half an hour later. The restaurant barely had anything available on the menu and our food didn’t start coming out until nearly 10pm! Just unacceptable level of service in a high end resort.

So many amenities! The pools were very nice. The rooms were large and the beds were very comfortable. I thought the restaurant options were wonderful! The Casino was a lot of fun and we all enjoyed the Baha Bay water park.The staff was lovely.

The food is seriously over priced, to the point of ridiculous! There should be an all inclusive option at this resort

All were good, not excellent! Choice were adequate. Prices just were very expensive for what you had. Don’t think we will be coming back.. Casino was adequate also. Not worth what you pay for sure, and the staff not very accommodating.

Everything!!! The food, the service, the drinks, basically all and too much to go on about!

The entire Baha Mar resort is amazing and this was our second time vacationing there. The room was comfortable and a good size, and all of the amenities are fabulous - great restaurants, beach, a plethora of pools, the waterpark, etc. I LOVE how it's only 10-15 minutes from the airport and a quick direct flight from NYC. It rained one day this trip so we booked massages and the Spa experience was GREAT! I'd definitely book again next time even if it's sunny. We had a great time at the new Baha Bay beach club also! (there is a food/drink minimum for chairs but you'll easily hit it and then some...!)

This was my first stay at the Hyatt - last visit we were at SLS. Both hotels share nearly all of the same amenities so you can definitely choose based on price for your dates however I did prefer the SLS over the Hyatt. The Hyatt is more than double the size as SLS so I found it to be more crowded - the elevators, the front desk, etc. I also like how the SLS has an actual lobby whereas the Hyatt is basically just the check in area and then the casino floor. Also be warned that food and drink on site are expensive and subject to automatic service and VAT charges. IMO it's all worth it but can be a little shocking when you're there.

location

expensive to eat, only 4 bottled waters a day left in room otherwise you have to purchase water, ice maker on our floor was empty half the time, have to pay for late checkout

Immaculate facilities, water park, pools, beautiful ocean water, excellent food.

The cost of everything is almost laughable. You want a cup of coffee? $15. 2 mixed drinks, $50+. breakfast sandwich, $30. This place is not recommended on a budget.

The property is beautifully maintained, and the rooms were both clean and spacious. The hotel offered a variety of activities, including a l waterpark and several pools, ensuring there’s always something to do.

While the hotel itself is beautiful and offers many amenities, there were some notable drawbacks. The prices were quite high, particularly for room service, and the breakfast buffet was not worth the cost—food was cold and service was slow. Additionally, it was challenging to get service by the pool; we often had to search for staff or go up to the main area. We also had an issue with our rollaway bed; despite requesting a comforter, we were only provided with a few blankets, which was less than ideal. Overall, while the hotel has its strengths, these issues significantly impacted our experience.

So much to do, beautiful beach, loads of pool choices and no shortage of loungers (although we went off peak). There are many places to eat and drink and all great too. Really comfortable beds and pillows, excellent sound proofing, good room facilities. The hotel grounds are absolutely stunning and the water park is fantastic fun. Entertainment was a bonus and the nightly fountain show was amazing. We've stayed in many 5 star resorts around the world, this is most certainly up there with the best.

Housekeeping was hit and miss. Restaurants and bars are pricey but in line with The Bahamas economic situation - everything is expensive compared to the UK. Most of the resort staff were helpful and friendly (especially the security and concierge - what lovely guys!) but others looked like they didn't want to be there let alone help the guests (pool staff and floor staff particularly).