The style of the place was great and very retro. The roof bar was a good place to hangout for a bit even when quite busy. Cleanliness of the place was spot on.

The cost compared to what was provided was a surprise. The room had a kettle and instant coffee with a carton of milk with a straw to use. Had to request an iron and ironing board as well rather than having one as standard. Generally it didn’t feel like you had the luxury for the cost per night. Staff service was mixed as well. Poor communication when checking in and some poor service at the bar one evening as well. Didn’t leave a great impression.

Gorgeous property! The lobby bar and TOPE (rooftop) are spectacular for a drink or food between travels around Belgium. Lovely room and very comfy bed with amazing rain shower. Very cool vibe and friendly staff!

While we loved the hotel it is in a bit of a strange location - felt quite uneasy walking around in both the day and night! Appreciate it’s in a trendy and “up and coming area” but saw quite a few questionable/troubled individuals around which made us feel unsafe at times. Particularly as access to the hotel you had to go down poorly lit backstreets, through tunnels or through the park. Didn’t experience this in the main town or on previous stays to Brussels, but was something we saw a lot of whenever we returned to the hotel. It’s a lovely hotel and some nice spots nearby but would recommend not walking around by yourself (particularly with suitcases, we made this mistake! suggest taxi to/from the airport or station) and keeping your wits about you around the hotel.

The staff were so friendly and welcoming. The hotel was clean, new, and modern. The reception area is so cozy. The view from the room’s window was amazing.

The location was a little bit far from the center, felt like restaurants, cafes, and supermarkets weren’t that close to the hotel. The Air Conditioner wasn’t working properly for several days until they’ve changed our room and upgraded us, and it was perfect in the new room. There was no coffee machine in the room unfortunately. The kitchen closes at 10 pm and the in room menu wasn’t that good and it was limited.

The property was stunning. We arrived on opening day and you could still smell the paint. The rooms are beautiful and Oh my goodness, PINK SINK! The shower was fabulous and such good pressure. The beds were comfy, although the pillows were a bit too floopy (yes, floopy!) so it was a little difficult to get comfy because there wasn’t much support. The décor throughout the entire hotel was immaculate: the rooms, the lobby, the bar. Stunning! The staff were very friendly. The girl who helped us check-out gave us a bottle of water each after we said we don’t fly until later that evening which was nice.

The location distance-wise to everything was good. However I wouldn’t walk to Grand Place for example from here. We did on night one and passed by what felt like a really run down area where there were seemingly sketchy looking characters. Could be wrong, but didn’t feel totally safe walking here. Definitely get taxis to the places you want to get to from the hotel.

Lovely hotel- the decor and the atmosphere in the lobby, the rooms, and the bars were great. The room was comfy and very clean. The rooftop bar was a highlight and had great views.

Whilst the hotel is in walking distance of the main attractions and close to Brussels Nord station and Rogier metro station, the area that the hotel is situated in felt very unsafe and we did not feel comfortable when leaving the hotel. The service in the bars could have been improved as well, we often had a long wait to be given menus or to order drinks.

Best Hotel in Brussels, BY FAR!They also have the best restaurant that I have ever eaten - Cantina Valentina. Everyone is SO gentle and kind with you (I LOVED so much our waitress in Cantina Valentina Valentina - Soraya, she’s the best!!!) in the restaurant and in the hotel. If we ever needed anything, they were always doing their best to help us. The bed and the pillows are so great!(That’s something really important to me when I travel). And the bathroom was huge!!The location of the hotel helped us a lot - it was right in the center and so close to public transportation. Definitely recommend the hotel!

I stayed at this hotel during Tomorrowland, and it was a great choice. The hotel was clean and well designed. The beds were incredibly comfy, and the rooms were spacious, providing plenty of room to relax. The staff were also very friendly and helpful, making our stay even more enjoyable.

The only downside was that the lighting of the room wasn't enough, which made it a bit challenging for us to do our makeup. A bit more lighting would have been ideal. Despite that, I would still highly recommend this hotel, especially for its comfort, design, and welcoming atmosphere.

Beautifully designed hotel as you would come to expect from the hoxton. The communal areas are stunning and the room whilst on the smaller side is very beautiful and comfortable. Staff were all very courteous and attentive. Lobby bar is great.

For food, definitely do not eat at the hotel. We tried the Mexican rooftop for dinner and the other restaurant for breakfast and both were beyond average. They look great but the food is sub par for a city like Brussels. And just a real lack of care/attention to detail. For instance: serviettes at the restaurant for breakfast were the same paper hand towels you get from the bathroom, the folded kind that come out of the dispenser! Kinda baffling for a hotel where the attention to detail is so on point everywhere else but I guess the restaurants are run by 3rd parties?

I really like the room - the decor, the lighting, the functionality, the comfort of the bed, the view of Brussels city. I also loved the lobby, and the restuarant and bar decor and vibe - it was alwasy busy with creative types and playing great music. The whole place felt really new, nothing felt run down or outdated. I love the art aspect to the hotel, and the fact they feature different artists there at different times. For anyone who enjoys a carefully and playfully curated vibe, along with sophistication and comfort, this place is for you.

The only initial issue I had was with the room service menu that was online, but the team there immediately found a way to update the online menu and resolve that. I was really thankful. The other thing is, whilst the hotel is right next to the gardens/park, to the right side (looking out from the hotel) the area is a bit rough so I would not recommend a solo traveller walk in that direction. Left out of the hotel is fine though, and you're just a 5 minute walk to the main strip with a mall very close by with a grocey store, and loads of other shops.

The concept & the atmosphere -the room had a touch of 50s decoration which we adored. The stuff was very friendly & helpful. The view is astonishing -not only the botanic gardens down below, but also the Tower of the Hotel de Ville (the Christmas lighting of Grand Place was clearly visible and it really made a difference to our stay to just watch it from the comfort of our room's sofa) and beyond. The green policies applied in the hotel were also to our liking -keep it up!

The room temperature control was not really functioning -we were not cold but we could not really get the temperature we set... The warm water was out for one night, so we had to take a shower in lukewarm (the luckiest of us) water. The pillows were too soft for our taste. The street is too central: we were getting police, ambulance & even fire brigade cars with sirens too often. Not Hoxton's fault of course, but consider better sound proofing perhaps as it is difficult to relax