Check in was easy, onsite parking, the bar/cafe was a fantastic value. I was pleasantly surprised at the low cost of drinks and food. We knew the outdoor area was nice based on pictures, but that part honestly exceeded our expectations. We spent a bit of time in the pool, hot tub, and sat around one of the many fire pits. Later we ordered dinner in and ate outside. There were quite a few people enjoy the patio area, but it's so large that you really don't need to cross paths unless you want to. Appreciated that the pool has a restroom in the gated pool area - makes it much easier. Parking onsite was simple and felt safe. We didn't explore Flagstaff much (just passing through), but location to us felt good. They also had Drybar products in the shower which was a pleasant surprise!

It wouldn't deter me from staying again, but I'm not a fan of the half shower door concept. The signage from the street was also easy to miss. We missed the turn the first time and had to loop back around, but wasn't the end of the world.

I can't think of anything that I DIDN'T like! The staff was very friendly and attentive, the texts asking if everything was ok was a nice feature and the beds were SO comfortable. The outdoor area was very well equipped and comfortable. The lobby bar and cafe was very nice. I loved that there was iced lemon water available at all times as well as come common things I might need for food/drinks right in the lobby where I could use them.

The only downside, was if you arrive back at the hotel late in the evening/night, parking was a little bit difficult. But we always found a spot and there were enough access areas to enter the hotel even if our car was farther from our room.

It’s a newly remodeled hotel that has decent amenities. The paid laundry facilities were convenient. The hot tub was steamy and worked well in late December. Pool is closed down in Winter months. Bed was comfortable and the in-room Keurig coffee maker and complimentary coffee pods were nice to have. Convenient base location to the Grand Canyon and other attractions.

The first room we were in was near the lobby where they have a nightly happy hour. It was extremely loud with people drinking, playing games, etc. We asked to be moved to a room farther down the hallway away from the noise which they did accommodate. There are no nice views from this hotel. You look at parking lots on both sides. A new hotel being built behind this one is blocking all of the mountain views. Avocado toast we bought left a lot to be desired for $7 plus tax. There was hardly any avocado on it.

New and modern built, with nice pool and area around that can put you in a relaxing mood; comfortable rooms and clean since it's all new building; also helpful staff

we missed the entrance to the parking twice, it should be better indicated because there are 2 roads going that direction and in the traffic it's a nightmare to turn around if missed. Also, I liked the room, but it was next to the laundry room, so we heard the noise during the day, I imagine any other room would have been better.

Manager on duty (sorry, can’t remember his name), was amazing. He was kind and helpful and offered suggestions for dinner and breakfast. He later called our room to check on us and see if we needed anything. He could not have been nicer! Our room was clean and our beds were comfy!

The hotel was a little difficult to get to. There’s new apartment construction next door and road construction on the street. The hotel sits on a hill behind a gas station, so it’s a little awkward to get to.

We loved the modern vibe of the hotel and decor, and the staff, especially the front desk and coffee shop, were very friendly and accommodating. The murals behind the beds in each room and along the hallways are a nice touch. The hotel is set back from the street and backs to NAU with a tree buffer, so it's very quiet. Room was clean and comfortable. The bed and pillows were extremely comfortable. Loved the walk in shower. Parking was convenient and ample.

We thought that breakfast was included so that was a bit of an unpleasant surprise. We picked up a coffee and danish in the coffee shop in the lobby. Coffee was great, the danish looked really nice but seemed stale and my daughter wouldn't eat it, but they kindly gave us our money back for that. They did have a nice selection of pastry to be fair, we just didn't have time to try another one.

Location. Close to conveniences, like food, shopping, gas. Very well kept. Felt very safe.

The thermostat in the room would click incessantly when turning on or off. It would wake me up multiple times throughout the night. The shower head wasn’t adjustable so it sprayed towards the wall, and the door to the shower wouldn’t stay closed, so the water sprayed onto the floor of the bathroom.

This is a great hotel, almost felt like a boutique hotel. The facilities were fresh, modern and clean and the staff was super friendly. We used the hot tub while we were there, really cute courtyard area.

The bathroom was very small so it was a bit cramped for a family of three. The location was good, but its behind a gas station area so I could hear some traffic at night.

Did not buy breakfast (not included), as our favorite coffee shop was nearby. HVAC system was a bit quirky, but staff was very helpful. Room nice and quiet and comfortable once we figured the heat out. Gym nice. Near NAU.

Lighting in bathroom made seeing neck to shave a little challenging.

I was glad they had a few breakfast items for sale. Loved that they kept the "resort water" full at all times. The staff was excellent, so pleasant and helpful.

I can't think of anything negative. Would be nice to perhaps have a restaurant on premises, but there are so many eating places in that area, maybe it's not necessary.