The person at the front desk was very helpful and warm when we got there. He handed us water and tried to help us get a trolley for our luggage. It was Saturday before the worst of the big ice storm. Many people were arriving and he was kind to everyone. We got settled in, had time to arrange everything, have a snack and do a bit of email. Like most of the area, the hotel lost power in the early evening. Somehow we remained warm all night and when we got ready to leave in the morning the staff had set up paths for everyone trying to negotiate the stairs. GREAT response in a tricky moment for any hotel.

The weather didn't agree with our wish for a hot shower. The hotel was great.

Room was good and clean bed was comfy I was glad that it had the I call it a lounge chair because it’s easier for my boyfriend to sleep in instead of a bed breakfast was good

There could have been more towels in the room Im sure I could have gotten more at the front desk but it’s only common sense that if your staying two nights and there is two people you need more than two towels

Friendly, helpful desk staff, checking in and out! Very clean room and hallway areas. Breakfast was entirely adequate, very clean. Excellent coffee ☕️!! We did not use any amenities, so no judgment on gym or pool, etc. We just wanted a clean bed and room for the night. Excellent! All in all, great stay. Highly recommend!

When booking through Booking.com, the name of hotel is misleading. “Hampton Inn Portland-Airport. It is NOT at the airport. Was told there was a Shuttle. NO shuttle cost for cab to airport $40.00. Was told could leave vehicle there for 6 nights @ $7.00 per night. Actual cost $10.00 per Night. Cost to get back from airport to hotel will be approximately another $40.00 Not happy.

Great price, great location, pool and hot tub were very nice. Breakfast was nice. Staff was very friendly.

Wall next to bed was dirty, bed skirt was falling off. Bathroom sink didn’t drain. Tiles in pool area were falling off.

breakfast room was wonderful. Beds were fine

Nothing of substance. We have been staying here for many years, and it is still good. Some will comment that there is a need for refreshment. We didn’t really feel that way, but it is true that there has been no renovation for a long time. Something worth consideration, but not a major problem. I is quite expensive for Canadians because of the dollar gap, but not the end of the world

The room was what I expected having stayed at Hilton and Hampton Inn in the past for work trips. The breakfast was excellent better than any lesser hotel chain. We had a great sleep in the comfortable bed.

The pillows are too soft though, a firmer pillow is desirable. The rest was very good.

They issued me a room on the ground floor. As soon as we walked in,we were overcome the ordor of cigarettes and nicotine. The front desk immediately changed our room. The next room had a light over the sink out. We checked in on Saturday and still was not replaced on Tuesday when We checked out. There was one point when we could smell manajuana coming in through the air conditioning because guest were smoking in the parking lot near our room. Other then that the stay was good.

Maybe have someone who can do small repairs working on the weekends.

The room was clean (aside from some stains on some of the pillowcases) breakfast was great, I loved using the indoor pool and hot tub and the staff was very friendly. Location was perfect, close enough to Uber back and forth from the downtown area with ease. Would def stay again!

The pool and room were clean and in good order. The breakfast, while minimal selection was hot and fresh.

The hot tub water was fairly dirty, a lot of bubbles. Overall the cleaning staff were lacking as most all the floors needed to be vacuumed. As for the room itself that was clean.