We had a mishap with another hotel which led us to book this 30 mins before arriving at this hotel, everything happens for a reason because n social hotel was a blessing in disguise. It was beautiful, the staff were friendly and accommodating for what happened to us at another hotel and we upgraded to a suite which was huge and amazing!! Couldn’t have asked for a better hotel for the last part of our 3 week holiday. It was connected to the shopping centre and amongst all the other shops and restaurants/bars and also Bangla walking street and the beach, you couldn’t hear anything from outside the hotel which was great. The breakfast was nice too. The pizzas at the pool were INCREDIBLE !!!!

Nothing it was all amazing

The property is established inside the Jancy-Lang Shopping Mall about 250 meters from the beach and literally across the famous "Bangla" street. The location could not be more perfect or more safe. The property is new. The buildings are great interior design, bars and pool stable set within an open floor plan across the lobby with live bank music every night. The rooms are excellent and super clean. Housekeeping is very good. I did not try the breakfast. The rooms are equipped with Smart AI controls that you speak out to for execution of various activities. Like "call lobby front desk" , "light off" etc.. The bathrooms are clean, with excellent finishing and modern design. Above all, and very importantly, as a business traveler with world experience, I want to emphasize the bedding is "super" comfortable. The mattress is perfect, not too soft, and the covers are not so thick. You wont be sweating in bed as we do in so many hotels. The Air Conditioning is truly efficient with great climate control. There were days i didn't want to get out of bed. This hotel offers excellent value for money. Given its a very large establishment with a great Open pool that lets lots sun in, i think it will be fully sold out (all the time) and eventually the prices will go higher. Right now, its excellent value for money. (check-in time could be a little faster) Much recommended. Thank you

Check-in time could be improved

The staff was so helpful with every little detail. everything was nice and clean, and I would definitely recommend it to everyone who is coming to Phuket

The M Social hotel is in a perfect location to be away from noisy activities and with direct access to the shopping mall. Front desk staff were friendly but staff in the pool side were not present.

Location and cleanliness

I love everything about M Social starting with their signature welcome gelato. The room was spacious with a cozy bed, huge soaking tub and a semi private pool access with a cabana which was amazing! The room service was excellent along with the international buffet breakfast. The spa was another highlight of my stay, not to mention being connected to the huge Jungceylon mall and surrounded by many local shops and restaurants. Customer service was paramount here and they were able to provide every request, without hesitation! I highly recommend and will definitely stay here again.

What’s not to like? I did encounter slow draining in the shower which was fixed within 10 mins of calling the front desk. Also had a few ants get into the room and they immediately came to spray upon leaving for breakfast and there were no other issues. Iron and ironing boards are provided upon request.

Location. New n clean. Efficient. Access connect to jungceylon malls.

Swimming pool too crowded. No gym. Breakfast can be crowded too but manageable by efficient staffs. Breakfast is good. Room sound proof not the best cos still can hear some working / renovating noise even past midnight n next door children playing n talking late night. But all will eventually quiet.

The staff are so friendly and helpful the rooms are very nice and comfy. Location is 10/10 Overall it's a very nice hotel to stay and the breakfast is as good as I have had in any other hotel.

Checking out because didn't want to leave 😄

Everything is brand new the whole place has been renovated to the absolute 10’s. I am honestly in shock about how amazing the whole experience was. I will come back and tell everyone about this

Nothing. It was perfect

Everything was wonderful! Breakfast, location, room and other things were excellent!!!

I was a little upset the lack of a gym ((( only this factor made me upset.

Great hotel I really like it! Everything felt new and fresh with ai that controls the lights, tv and ac. We had a great time, with comfort and clean.

The only thing I less like is not much of a storage, it has an open closet and a drawer.