The property is in an incredible location, with all necessary amenities and incredible staff. 1 min away from a metro station - which can double up as a shelter, if needed. The staff are the real value here, with everyone wanting to help and support in any way they can. I had some rather outlandish requests due to my work, and they always found a way to accommodate - I am incredibly grateful.

An elevator would have been handy, but staff were always available to help.

The location is great, close to the main sightseeing places. Staff were helpful and friendly.

The family room booked by us wasn't the same as described. The room windows turn to the basement, not a backyard, as described. Plus, the generator nose was disturbing even with the closed window. But good things that the staff could change for us another suite.

I really like this hotel, it is clean, comfortable and in a good location. The hotel staff are very friendly and check in/out is smooth. The rooms are very nice, some are renovated some are not, but they are still clean, and comfortable and a nice experience. The breakfasts are nice but have a limited selection of options.

More options for breakfast would be nice.

The room was clean and comfortable with a lovely bathroom. I had a great few nights staying here. The breakfasts are tasty and I highly reccomend.

The towels that were in my room were slightly thread bare and ripped in places and will need replacing in the future. This is not a major issue and would not let it detectract from the hotel and the great stay I had.

Fabulous place, returning there again and again. Location, cleanness, service - all top. Welcoming reception team. Shelter - 1 minute to go. My favorite place to stay while in Kyiv.

All was perfect except of Wi-Fi reception (only in our room, no problem in the other parts of the hotel as far as I am concerned)

Great location, clean rooms

Subway lime is just underneath the hotel so be ready to wake up because of the noise and vibrations of the passing train, during the day doesn’t bother that much but at night and early morning it’s quite annoying Breakfast is not worth it, better to go outside to have same or least expensive and better breakfast.

The greatest location, a lot of restaurants, cafés, craft pubs nearby. Close to the city center and metro station. Staff was friendly and helpful. They organized a few little surprises for me in the beginning and at the end of my stay. The room was comfortable enough, and it was cleaned every day.

It was a beautiful hotel with classical elements and a contemporary touch. The staff was amazing and solved our issues immediately.

The bed had hair on it on the check in, but they replaced our room for that for a better room. Unfortunately they don‘t have an elevator

The hotel is very cozy, the room is clean. great location: cafes, restaurants, metro station, historical center nearby. The staff is very friendly and caring

The sound insulation in the room is not very good, but it is not critical

the location and the staff are great

it was a bit loud due to the metro underground right next to the hotel, but it wasn't too bad. but with some additional noise from the building activities very close to the hotel, and some bathroom appliances weren't great, even though the room was freeshly renovated.