We were very pleased with staying 12 days in the hotel. All staff was amazingly helpful. Our room was nicely clean. The beds are comfortable. In the bathroom, what is important especially when you stay in a place for quite a long time, there is a string for drying clothes. More over we were very lucky to have room on the 15th floor with the view to a quite street. Next to the hotel there is an air-condidtioned bus-stop where we took the bus 63 to the public beach (one way bus-ride costs ~2.18 AED). Next to the public beach there is as well an air-condidtioned bus-stop. So we were double lucky. There are many small restaurants in the area of ​​the hotel. We did enjoy the Philippine House Restaurant with their lovely Easian food. But our favorit was Al Kashkha Restaurant with the best freshes ever made from Guava and Avocado (mmmm!) and super tasty local fish Hammour on grill.

Everything was amazing, from the first moment we got in the staff was very friendly and the reception process happened very fast. We were on the 15th floor which was amazing. Around the hotel there are a lot of cafes, bbq places, marts, shops. Everything was clean and the room was being cleaned and tidied up very well. Thank you for the amazing services!

One thing to mention for sure is that we needed adapters to be able to charge our devices and we did not find that out until at the end of day one of our stay. It would be nice if this part was mentioned somewhat earlier. (In the rooms there are information booklets that you have to scan to read and we did not notice it at first since it looked like it was just the menu for room services :D) And the next thing is the food was okay at the hotel, not too good, not too bad, you can eat tastier food for a better price around the hotel. And we noticed it during our checkout but the hotel had shuttle service available for the Yas island which would have been great if it was mentioned or at least have been more visible.

We booked a family room, and it was VERY spacious. I mean, it was like a 2-bedroom apartment! Had two bathrooms too. Location was very good, very near to Corniche beach and other attractions like the Palace. Lot of shops (LuLu express, Red Tag, gift shops etc.) and restaurants nearby. Breakfast had good choices, with a live omelette station.

There was some problem with the bathroom tap, and it took almost a day for them to fix it up. There is no open parking for this hotel. There is only Valet parking. This is not clearly mentioned in the website. We ended up circling the hotel few times looking for the parking. There are no clear signs at the entrance of the hotel too. Valet parking means you need to inform the front desk at least 10-15 minutes before you get down.

Room was big enough to comfortably accommodate family of 4 adults with 2 king size beds. Room and washroom was clean. Hot water in shower was available. Facility for tea and coffee was available in room. Both the rooms were big enough than the average room size and we're equipped with televisions and cable connection. The bed was comfy with clean sheets and many pillows. There were many storage options for your personal belongings. A safety locker was available. Rooms were well lit. The central air conditioning unit worked perfectly. worked The staff was very polite and helpful. Breakfast was simple and great. The location of the hotel is in city center with easy access to many supermarkets, fast food outlets, and other places of interest. Public transport such as bus and taxis were easily accessible. Hotel does arrange private trips and transport to many places of interest in and around Abu Dhabi. Hotel has restaurants located within it's premises. As we were late to check in, we gave it a miss to check the restaurants. Overall, would highly recommend this hotel for family stay. Would definitely stay again when in Abu Dhabi on my next trip.

Hotel did not have it's own private parking. Other than this, there were no other short comings.

the room were very spacious

my experience during breakfast: when I first went to the restaurant, i was wearing the hotel slippers then the staff pointed out the dress code in the restaurant that pajama, sleeping attires, slippers are not allowed hence i went back to my room to wear closed shoes. when i came back to the restaurant, they checked me and was allowed to enter but then i saw one guest with her family wearing pajama and hotel slippers inside the restaurant eating. like all this coming back to my room and changing is for what, when they are allowing other guest not following the dress code.

Good hotel for location and friendly staff. We checked in every early in the morning and all the beds were ready in the spacious apartment. The concierge service took our hire rental car and valet parked it for us. A special mention goes out to our fantastic porter Arshad who was extremely helpful and went above and beyond to sort out our requests. And also to Ebrahim on the front desk, who kindly allowed us a late check out on New Years Day after a late night of fireworks and celebrations.

Nothing.

Mr. Ibrahim Mohamed at the check-in and check-out desk was outstanding, very professional, very welcoming, and provided excellent check-in and check-out service with a very pleasant personality and attitude... Mr. Kareem at the front desk was excellent and very helpful with a professional and pleasant attitude...The room was spacious, and clean, with nice furniture, an excellent location near restaurants and shopping places...very suitable for families. Deluxe Family Suite was an excellent choice for my family.

For a family, it would be nice having in the room the following: a microwave, larger fridge, washing machine, and stove or stovetop.

Receptionists were friendly with quick actions. (But there was no proper explanation about the facilities, such as location of restaurant for breakfast at check-in time. ) Fitness station was good, especially "STEAM Sauna" and "Dry Sauna" were enjoyable. Breakfast was good but it was very crowded at that time.

Air conditioning switch were uncontrollable, which means the same temperature set by "COOL mode", "FAN mode" or even "HEATER mode". In addition, the airflow was facing us directly, so we could not sleep well. It was very uncomfortable at room 918.

The everyday cleaning and the property is so quiet with air condition round the clock. I am also very impressed with the gym facilities and the Philippine guy was very helpful and friendly as well

A couple of time the cleaners tend to forget to clean my room and I have to remind them by calling estate though they swiftly clean the room and sometimes they clean the room very late. Otherwise everything was fabulous

The location is great! A short taxi ride to all the interesting sights. They gave us a free upgrade on arrival. We stayed in a spacious one-bedroom suite with two bathrooms, a large living room, and a dining room. It was comfortable and had everything we needed. The breakfast was good and included various options. The staff in the breakfast room were very nice and helpful. It sometimes appeared, however, they could use extra people in order to accommodate the constant flow of guests. Reception staff were also polite, helpful and professional. Thank you for a great stay!

The Wifi signal in our room was weak and kept dropping; probably because it was the last room down the corridor and too far from the router. Housekeeping missed us on our first day, but they brought us towels and replenished coffee, tea, and water right after we called them.