Great staff service particularly from Sunday and Joseph on concierge. These guys go beyond the call of duty. Thank you. Good room cleaning from Asjad.

The pool hasn’t been operational since August. I’ve stayed at the hotel 3 times over the past 2 months and each time was told the pool would be fixed in a couple of weeks. I was extremely disappointed when I arrived on my latest visit that the pool was still not operational. The pool in the hotel next door, which guests can use is inadequate.

Another splendid stay at the grand old Carlton Tower, the duchess of the Creek. A little worn in years maybe, but she continues to delight, comfort and entertain in equal measure. The marvellous lobby team of Subhair, Joseph, Javeed and Sunday could not be more helpful, Jessy and Jack pilot the front desk with aplomb, and Lydia and Valerie deliver warm hospitality. Deepest gratitude to you all.

Location is good.

Breakfast timings, some ladies staff in reception don't know how to behave politely and friendly to customers. Also spa receptionist behavior not good.

The view from our hotel room was fenomenal: we could see Dubai Frame, Burj Khalifa... They cleaned the room and changed the towels every day, they also left 2 bottles of water for us every day.

The hotel is a bit old. Breakfast was pretty basic for a 4* hotel - they could have more variety of food. The pool was closed for repairs which they didn't tell at the check-in; we could have used the pool in the neighboring hotel, but we didn't. We wanted to use the fitness, but it was so hot in the room that we couldn't.

Location is very good.İt is near metro station of Baniyas Square.Breakfast is good.Hotel is very clean.The staff are professional.This hotel is very good for the price.

It is not a pleasant event to close the swimming pool for repairs on hot summer days and for the repairs to continue for a long time. It is true that those who want a swimming pool are allowed to use the swimming pool of the neighboring hotel for free. But still not comfortable!

was only a short 1 day trip.i got a small room on promotion.but the room was good,very clean and comfortable.Its not a recent hotel and had some wear and tear but mostly in the bathroom but nothing to put me off.hot water was prompt,bed was comfortable and spacious for all my luggage.wardrobe was big although i didnt need it this time,had a small fridge that worked,complimentary water.Next to creek and few minutes toi Baniyas metro,few steps to Day to Day which opens 24hrs.many eateries around.The staff were very pleasant.Theres even a spa and happy hours on one of those floors.Spa open until 3am.I REQUESTED FOR WAKE UP CALL AN WAS ON THE DOT.TAXI COMES TO HOTEL. will stay again!

nothing.

The room was spacious; breakfast was good especially the oat porridge; the meals off the à la cart menu had extremely generous portions and were yummy

They initially put us on a smoking floor, something that should have been considered before assigning a room. However, they eventually resolved it. Breakfast venue was congested due to number of guests and had a pungent egg smell when we walked in

I had an amazing time at the Carlton Tower. The hotel is very clean, room comfortable and facilities everything you need. The staff are very kind and helpful. I got a room upgrade and had such an amazing time. How I wish I had booked the room for a longer stay. The location is great and close to everything you need. The view at the rooftop is like in the movies. I will definitely be back!

The breakfast was great, but could have more options for guests. I found it to have a limited selection of meals.

Location is ideal within walking distance to all that i need as well as public transport it is quiet once you get inside Very friendly stuff

i think the breakfast is a bit over priced for guests the extra charges that are levied on guest if they check in before 14:00 even though the room was available when the guests arrive The Wi-Fi connects to a single gadget, once you connect a phone you cant connect a laptop

I love staying at Carlton Tower Hotel every time I spend a few days in Dubai due to its excellent location, great pool, comfortable rooms and fantastic staff. On my recent visit I was offered – and enjoyed - a nicely appointed, freshly renovated and quiet room with a fabulous view of Dubai Creek and the city beyond. My heartfelt thanks to Ms May at reception for her exceptionally welcoming approach and to housekeeping, restaurant and pool staff for their friendly and helpful service. I highly recommend Carton Tower Hotel with its perfect location on Dubai Creek and only a short walk from the Baniyas Square Metro Station (easy connection to the airport and all the top spots). I also love the large pool with its pleasant leisure area overlooking Dubai Creek. The hotel is a short distance from the exciting Deira souqs and the abra station, from where you can catch a small boat across Dubai Creek to the beautiful historical area on the other side. There are several supermarkets and eateries nearby. The hotel offers a good breakfast buffet and is excellent value overall.