Staying at the Riviera Hotel in Dubai was an exceptional experience from start to finish. From the moment we arrived, we felt welcomed and at home. The staff at Riviera truly set this hotel apart. Nazir and Wael went above and beyond to ensure our stay was perfect, and their warm hospitality made us feel like we were among friends.Every member of the staff was fantastic, providing impeccable service and always greeting us with a smile. The attention to detail and the genuine care they showed us made our stay unforgettable.The rooms were spacious, clean, and beautifully appointed, providing a perfect sanctuary after a day of exploring the vibrant city. The amenities were top-notch, and the location was incredibly convenient for accessing all that Dubai has to offer.Riviera Hotel has truly become our home in Dubai, and we cannot wait to return. If you're looking for a place that combines comfort, luxury, and outstanding service, look no further than the Riviera Hotel.

From the moment we stepped into the reception, we were welcomed warmly and Ramadan, who was manning the reception when we arrived was kind enough to check us in, because our flight arrived early. Then Omar, who was so friendly, that you would think we were members of his family. The kitchen staff were exceptional. Mohammed, who cleaned our floor, deserves a medal. There are other staff members whose names, I don't recall but they were all wonderful. To top It up, the hotel is close to the Gold Souk.It was really a home away from home. We're looking forward to going back next year.

Nice clean large rooms. Good food at hotel and streets around. Hop on hop off bus stop opposite hotel. Short walk to Banyanis Square metro stop.

Travelled from the UK and stayed at Riveria for 10 nights. The rooms were spacious with comfy beds and cleaned everyday. Reception lady and Mr Waleed were always welcoming and extremely helpful. Breakfast was very good with lots of choice both Ahmed's in restaurant provided exceptional service. I express my sincere thanks to all staff who were outstanding thank you for your kind hospitality. Highly recommend and would definitely stay again!

I had a fantastic stay at the Riviera Hotel in Dubai! The hospitality was impeccable, starting with the thoughtful gesture of a fruit plate waiting in our room upon arrival. A special thank you to Wael, Nazir, Shajin, and Mohamed at the lobby for their exceptional assistance—they went above and beyond to make our stay comfortable. I also want to appreciate the reception staff who warmly welcomed us during check-in; though I don’t remember their names, their professionalism and friendliness were memorable. Highly recommend this hotel for its excellent service and attention to detail!

I recently stayed at Riveria Hotel and had a pleasant experience overall. The location was fantastic—close to major attractions and easy to reach by public transport. My room was clean, comfortable, and well-appointed, with a beautiful view of the city. The staff was friendly and quick to assist with any requests, making the stay even more enjoyable. I also tried the on-site restaurant, and the food was delicious, though a bit pricey.The hotel offered great value for money, and I’d definitely consider staying here again.” The manager Mr.Wael Mostafa is a very friendly man and whatever I needed he made sure that I get it This was my 7-8th time visiting Riveria and never they gave me a chance for a complaint

I recently had the pleasure of staying at the Riviera Hotel in Dubai, and I must say it was an outstanding experience from start to finish. The level of service provided by the entire team was remarkable, but I would especially like to commend Mr. Wael and Mr. Mark for going above and beyond to make my stay truly memorable. From the moment I arrived, Mr. Wael made me feel warmly welcomed and ensured that all my needs were promptly met. His professionalism, attentiveness, and willingness to assist with every request truly stood out. Mr. Mark also played a crucial role in making my stay exceptional. His attention to detail and his dedication to providing a comfortable experience was evident in every interaction. Whether it was offering valuable recommendations or ensuring my room was perfect, his efforts were greatly appreciated. The Riviera Hotel offers not only a prime location in the heart of Dubai but also an unforgettable experience, thanks to its incredible staff. I highly recommend this hotel to anyone visiting Dubai and look forward to returning in the future!

From the moment I arrived to your hotel, every aspect of my stay exceeded my expectations. The level of service provided by your staff was truly outstanding. Their attention to detail, friendliness, and professionalism contributed significantly to the overall positive atmosphere. The cleanliness and maintenance of the facilities were impeccable, creating a comfortable and enjoyable environment. Please extend my gratitude to your entire team for their hard work and dedication in making guests feel welcomed and valued. Thank you once again, and I look forward to the opportunity of staying at your hotel in the future.

Breakfast was amazing, great selection. Located Riverside and a short boat trip to the markets. A lot to explore locally also.

Location, Courteousness of Manager Mr. Wael Mostafa, some staff like Nazeer etc. The design and aesthetics of the hotel, Food at the cafe and restaurant is good. Accessibility to metro, abra, bus , malls, taxi etc. Creek view rooms are a visual delight...

House keeping staff and services were not cooperative, no parking facility for guests, a proper shower arrangement should be there as the one in tub is irritating as it keeps on falling times.