My mother, daughter and I had the pleasure of spending lovely 4-day stay at The Westin Mina Seyahi Beach Resort in Dubail. The location was absolutely beautiful. The staff members from every department were not only professional, and friendly, but went out of their way to anticipate our needs. I felt like royalty. The room was spacious, the beds crispy white. The mattress and pillows so soft and cusheny gave the sense of what it would be to sleep on a cloud. The room was well equipped and very comfortable. Everything about the hotel was impeccable. It was clean, stylish, creating a welcoming atmosphere. The choice to eat, Asian, Mexican, Italian was a delectable delight. The staff at each dining hall provided excellent attentive and efficient service. Our stay was unparalleled and pleasant. I plan to return for a visit in the future.

We were on half board. Notwithstanding, the drinks were prohibitively expensive!

we had a pretty wild weekend for a friend's birthday but the staff were great and took care of us really well. the food and the brunch was amazing

This is for sure 5 stars hotel! I just spend 4 days with my daughter at Westin and we had an amazing time! From checking to check out everything went great. Staff is incredible, food was very good, room is beautiful, nice and clean; pool and water park is cherry on top. High recommended specially if you are looking for kid friendly hotel. Highlight: room service! We order daily and it was always very quickly and food is very good quality! Highlight 2: friendly staff! From breakfast, to water park, room service… not sure how you guys trained all your employees but you did an amazing job… they are the best! I’m already looking forward to come back and stay at Westin again!

It was negative situation but it was handle beautifully by the employees and manager on duty. I got to my hotel after an afternoon out to find my room opened! I called reception right away and besides food and drinks missing I didn’t see any personal items missing. Manager very quickly reviewed security camera and saw it was mistake by one of their employees who were supposed to remove the items from different room. They assured me according to the cameras nobody had access to my room and since nothing was missing I let it go. Again, it could be bad situation but hotel staff handle it so well.

We love the swimming pool areas and the integrated waterpark. The executive floor offers amazing services and great views. The variety of restaurants on premise is great.

Since they finalized the W, it is very crowded, especially in the pool areas, beach and breakfast. The staff only cleans the leaves in the swimming pools at the end of the day, which means that the pools get a dirty look aspect. The kids club is only opened until 6 pm, which is far too early. The beds in the room are too small. The filtered water that is served everywhere in the resort has a strange taste. There is major construction nearby, making a lot of noise 24 - 7.

The beach

The staff was entering the room without waiting for the guest to open for them

First of all I would like to thank the resort’s staff, they been amazing & professional starting from reception team Nashika , Sergio, Safa & others . Concierge well trained , the staff at the beach and pools including water park being amazingly supportive . Kitchens teams been wow and fast . Some suggestions, Food could be upgraded for better quality cuisine , beach need some cleaning maintenance. I do recommend this wonderful place to everyone and I’m planing already my next stay at the resort. Lovely team thanks

The beach needs cleaning maintenance .

Fantastic room with wonderful view. Extremely comfortable. One small comment was all the piped music which was quite intrusive. Also, I have in previous years really enjoyed the Tapas restaurant. However, on the evening we went to eat the music was so loud we couldn't even hear the person who greeted us at the door so we left and had a nice meal in the lobby bar.

The level of music outside the hotel

Location is convenient Breakfast was amazing

The staff promised me for upgrading my room,but they never contacted me regarding this, upon asking several times,one of the staff told me we can’t do it.

Westin Hotel is just amazing! We enjoyed every experience in the hotel starting from facilities, room, cleanliness, professional staff, and many more. The hotel was common facility for 3 hotels and there is a lot of things to do! Kids enjoyed pools and waterpark. Rooms are big and spacious. Bed is so comfortable and I can't remember when I had such a good sleep. Special thanks to Moustafa El-Ammary (Duty Manager) who was so kind and provided us with free dinner on the occasion of our daughter's 11th birthday and made our stay more wonderful! Thanks for the whole hotel staff! We were kindly given a late checkout as well!

Northing.

Excellent breakfast, great choice of restaurants, lovely pools and pool bar, amazing seafood buffet, big rooms, location

bed was uncomfortable- too hard. Our kids were sleeping on roll away beds and those beds were way more comfortable than the main king bed. Pillows were too high. i could not find pillow menu in the room either for lower pillow options. Basically, I did not sleep well in any of the 8 nights we stayed in the resort. Pizza restaurant could also have simple pasta choices as it is one of the main restaurants family with young kids go to eat.