Breakfast was tasty and very good value if you want a cooked meal. Our mattress was very comfortable. Location on the high street was good for us as we did not have a car. Our room faced the main road and we had expected to have to put up with some noise from the street but it was remarkably quiet - of people and traffic. En-suite was clean and shower worked well. The staff were very welcoming and helpful. The same member of staff gave us good advice about using the bus to get to the airport as well as very pleasant service at breakfast. Quite late at night one of the bar staff made us three hot chocolates despite a busy night at the bar. As we were there for a family gathering - a sister lived locally - we did not eat at the hotel other than breakfast.

Location very central The beer was always cold!! The hotel and rooms are rustic and as expected.of a building built in the 1800s tidy and clean The bar staff remembered our drinks after the first one ordered and the bar was well stocked The breakfasts were very substantial and kept us going for most of the day And 100% goes to the front desk reception and also waiter at breakfast and valet who carried my bag up the 3 floors GRAHAM you made our visit very memorable It's not the Ritz but it's homely comfortable and welcoming Highly recommended 👌

Nothing

A brilliant location, friendly staff, and extremely good value for money, I knew what I had paid, and therefore was very happy with what I received for that price.

The only slight consideration is the car park, it’s great as it’s free, however, it’s very small and limited in terms of getting a space, on street parking is limited to 45 minutes during the day which is tricky as well, I did manage to get a space later on in the evening though, and the fact that it’s free for guests is definitely a bonus.

Room 29 was excellent and would definitely stay there again. Breakfast was served, so food hadn't been lying about for ages. Good choice available. Staff were all very welcoming and most pleasant indeed.

Old building, so there was no elevator. Was okay for me, but could have been difficult for someone with mobility issues. Some housekeeping items not in room, ie bath mat and glasses in bathroom for rinsing out toothbrush.

Efficient check-in. Chatty and pleasant guy (with ponytail) served us food and drinks in the evening. Room was modern-looking and nice en-suite.

My room faced onto the main road with the bus stop directly outside. There was quite a bit of traffic noise and seagull noise. The breakfast dining area was quite dark and drafty. There were 5 of us in our group and we were seated directly next to the kitchen door. It would have been nicer to be through in the adjacent area next to the big window, with more space. I presume these tables were set up for breakfast near the kitchen for ease of food delivery, and so the adjacent room didn't need to be hoovered?

Great location, nice staff, good food, clean and comfortable.

My room was directly above the bar which was very lively every night, not good if you wanted to relax after a busy day, which I did on more than one occasion, you couldn't attempt to go to sleep before 12:30am due to the noise. It was like this every night, such a shame as it was a nice room.

Staff gave 100% service....breakfast was top notch, as was room. Only quibble was the very expensive TV which hadn't yet been set up for standard TV use and will need an IT expert to set up fully. However the staff tried valiantly to sort it themselves. Very impressed by friendly efficient staff. Gold stars all round.

just the TV issue

The room was modern, bright with a very comfy bed. The bathroom had an excellent shower with instant hot water and soft fluffy towels. Everything clean and fresh. I liked the fact that as well as tea and coffee making facilities there were also a couple of bottles of mineral water. There was a good choice on the dinner menu and I enjoyed the meal. Staff were friendly and helpful.

After the pleasant modern bedroom the decor in the breakfast room and the bar area where I ate my evening meal was disappointing - in need of an upgrade.

Friendly staff, clean and comfortable room, easy parking, good shower. Location brilliant with local shops.

I would have liked an accessible room with a higher WC, grab rails and a walk in shower. The shower in my bedroom was easy to get into but the two flights of stairs up was a bit of a struggle (I took my own raised toilet seat).

All the staff has went out of there way to help me with everything i needed, i even got help from the owner with my luggage as i had quite a bit! Breakfast was out of this world, the steak at dinner was cooked perfectly and a very good sized portion for the price, sticky toffee pudding was the best ive had in years! , very very happy ill 100% be back.