The room was very comfortable, tastefully decorated and warm but we found the bedside tables a nuisance. They were very small with a big table lamp stuck on top. This was inconvenient as we needed to put tablets, clocks, water etc on the table. I put mine on the floor put we needed to leave the other one as a bedtime switch off . The hotel had romantic memories for us, being where we met almost 60 years ago! It was convenient for where we wanted to go.

As above but the £10 charge per night for parking is outrageous. You wouldn't pay that in a top notch hotel! We also found the £15 breakfast charge too much. I can't eat a cooked breakfast and my husband has just eggs, beans, tomatoes and mushrooms so we didn't purchase a breakfast at the Portland.

Our spacious room! Beautifully decorated. Quality bedding and fabrics. Nice tea tray. Free toiletries. Mini fridge in the room. Good lighting options for reading. Bargain price so great value for money. Socket near a mirror!! We didn't use the coffee machine but had we stayed longer, we would have done. Gorgeous shower. Helpful and friendly staff both on reception and in the dining room. We had a complaint regarding one of our meals and it was dealt with perfectly. Very pleasant Merlot!

Would have preferred a drinking area prior to eating. The whole space is the dining room which was fine but it was quite busy and a tad noisy which isn't the end of the world but it would have been appreciated by us. There was a singer performing which we didn't know about before we booked. She was OK but not something we personally enjoy whilst eating. My husband is a real ale drinker so the selection of beer was disappointing for him but he was relieved to see Peroni! My husband's gammon was unfortunately very overcooked. It was more like crispy bacon. Disappointing but it was dealt with very well. £10 parking fee. Presumably people dining who drive don't pay for parking and so it was £10 for overnight. Would rather pay a couple more pounds on the room rate and it include parking.

Staff very good, helpful and happy, the manager was very helpful. Sunday lunch was excellent, also ate on the first night of our stay here, all four of us commented on how good the food was.

I am sure the breakfast was value for money but at seemed a bit expensive for the two of us, so we skipped this and ate a bit later when we were out. The car parking fee also seemed a bit odd on site at £10 per night.

We had a very friendly welcome. Rooms large with modern boutique hotel feel including the foyer and stairway. The little extras like..a fridge, hot chocolate, and biscuits. The pub was welcoming and staff were very friendly. Gyros kebab was huge with chips and greek salad was delicious. Prices weren't too bad.

The £10 parking fee for one night. One side of our bed had a huge dip in it. No plug socket by a mirror for hair appliances. one bedside lamp didn't work also the mirror light stopped working.

I stayed at the lodge. Property was clean, staff were sweet and professional.

It was on the pricey side considering that it’s the only hotel in the area. In the lodge, no lifts are available and since the staircase was narrow it was difficult to use with heavy luggages. Room was clean but too hot, had to switch off the heating and open window to manage to sleep.

Room was very clean and modern, looked freshly refurbished. Bathroom was great with a good shower and toiletries. Had everything you could need, expresso machine, kettle, fridge, safe, iron. Room warm and comfortable and not too noisy.

Light in corridor outside the room wasn't working so very dark and unwelcoming especially in the evening. Expresso machine wasn't very hot. Being charged £10 for parking per night is an unnecessary additional charge. On their website it adds it automatically and can't be de-selected. Breakfast was OK but not worth £15 for a carvery style full English that's not cooked fresh to order.

Members of staff were lovely and very helpful, breakfast great, clean room, very welcoming

Having to pay £10 per day for parking, could understand if it was a city centre location, toilet very close to the wall in the bathroom, if I had been any bigger or left handed it would have been impossible, arrived Sunday and had a workman start doing work in the room below for a few hours, it wouldn't have bothered me usually but I work nights and my neighbour back home as had workmen in for the last 2 weeks so I was a bit annoyed, just wanted peace and quiet 🤪

Really good sized bedroom, very modern, xlarge bed, spotlessly clean and a definite plus was the small fridge in the room..nice touch. Breakfast was excellent.. lovely italian coffee and plenty of choice of cereal pastries juices etc and cooked breakfast was just perfectly cooked...staff very attentive. I was slightly worried that being a pub that noise might be a problem but not at all as the rooms are in a separate building at the back so no issues at all

Only slight criticism was the mattress was a little hard for me so I was a tad uncomfortable.. but that's my personal choice.. wouldnt put me off returning or recommending

I've stayed on 2 occasions and both times have been great, the staff are just amazing and friendly, they waited up while we were late to check in ,there shift had ended but still waited until we arrived , the lady who served us at breakfast is spot on great asset to your team And cahlifa is just awesome...again late checking in but was at the end of the phone at 2am to help us find the room ..apologies once again for that.. the room was very comfortable and clean, credit to the housekeeping staff who also made our room up everyday 😀. Just perfect

Carparking should be included in the stay , if i was to stay again I think ide Park elsewhere as per night is expensive esp when your staying 3 nights or more...but that's my only gripe. Well done everyone, love this hotel

Friendly staff Pub is nice and had a good evening meal there

Thought it was a reasonable price @ £81 but on arrival was told I had to pay £10 to park my car and then offered a continental breakfast only for another £15?!! Didn't opt for that So bed and an uncooked breakfast would have come in at £106?!! No disrespect but it's Ashington not Newcastle Car parking charge should have been more obvious when I booked