The breakfast was good with many options, buffet style with cooked choices too. I liked the way my gluten free toast was served separately. The hotel was very clean throughout, it looked to have been fairly recently refurbished.

Initially we were disappointed with the room, as the photo had appeared to show a better room, but this quickly passed, as we had a great view and everything else was fine. We partly chose the hotel because we thought that we could book evening meals, which we couldn't. However, that was probably a mistake on our part.

The room we stayed in (superior double with sea view on the first floor) was lovely and spacious with modern decor and a really comfortable bed, with the added bonus of a great view across to Porth Beach and beyond. The staff were all so helpful and friendly, from Reception to Housekeeping and the Bar - and the staff serving at breakfast were so welcoming and attentive every morning. Breakfast was excellent, so much choice! Great to have the additional option of a daily special on the menu as well - the omelette we had one morning was delicious. Views from the breakfast room, garden and bar were delightful.

We had a comfortable room, that was a good size and had a beach view. The bathroom was very clean and had a good shower. The hotel had a lovely pool but we didn’t use it. We found a parking space but there certainly wasn’t much to spare. The location was great for us as we were visiting family close by.

There is no lift available but we were offered help with our bags, which we declined. It is a consideration for people with limited mobility.

It makes such a difference when you are greeted by friendly and helpful staff upon arrival and this was certainly the case here, very friendly staff! We had room 29 on the 2nd floor which was spacious with a big comfortable bed, two easy chairs which were much appreciated (this isn't always the case, even in 4* hotels, often there is just one), tea/coffee making facilities and biscuits. The room and bathroom were very clean and there were big fluffy white towels. It was quiet. Guests can also use the small but really lovely outdoor heated pool which I very much enjoyed. We had vegan breakfasts including vegan sausages (you have to ask for those), there was a good fruit salad too and a selection of cereals with a choice of soya or oat milk. The only pastries we noticed there were croissants but we didn't ask if they were vegan or whether they had vegan pastries. Parking was ok but if you park at the top to begin with and then go out for the evening you may have to park at the lower car park on your return so I suggest you have a look there first in daylight to check which spaces are reserved for the cottages and which are for hotel guests as it is a little difficult to work out at night. The hotel restaurant was closed when we were there but the receptionists are happy to suggest restaurants or even help with ordering takeaways. There is a bar. The beach is easy to reach on foot either by road or a shortcut through the grounds of the hotel.

Just a little niggle regarding safety. The bottom corner on the window side of the wooden bedframe sticks out a bit and the space between that and the corner of the dressing table is quite small and therefore it's easy to bump into it and trip. My husband did hurt his leg doing this. The dressing table could quite easily be placed along the wall opposite the bed and the tv put on a small separate base/table placed a bit further away from the corner of the bed and so allowing more space to get through.

Friendly helpful staff, great breakfasts, room service excellent, close to Newquay and the beaches, a good place to base yourself to visit other areas of Cornwall.

No bath after day 1(plumber tried fixing problem with plug but needed new parts, made sure our shower still worked though), amount of steps from lower car park is a lot, also no lift in the hotel, I managed ok but older or physically challenged people might struggle.

Nice rooms, well located, spotlessly clean and easy parking. Staff were friendly and happy to help.

One of the rooms we booked was sold as having sea views. Slight exaggeration when the only way you could see the sea was from the corner of the window with your neck at a 45 degree angle! Showers only have a fixed overhead. Ideally should also have a handheld shower head. Other than the above this hotel is highly recommended.

The room was lovely, high ceilings and lots of light. Super clean, big fluffy towels and the bed and pillows were comfortable. I also had a nice sea view with a beautiful view of the sunset. Breakfast in the morning was also really good and very fast service.

The only downside is that the hotel doesn't provide dinner and there are very few dinner options in 10 minute walking distance. Newquay would be a longer walk, but it was raining the night I stayed and so having to walk in the rain to find a pretty average dinner in Porth wasn't great. But the hotel itself is brilliant and if you have a car, there wouldn't be an issue.

Location and friendly staff. The man with tattoos serving breakfast was so friendly and helpful. Breakfast was delicious! Thank you for having us.

No phone in the room, it’s a long way down if you do need reception. Air con would also be useful as it’s so hot. But not a huge problem as fans were on reception for guests. Also separate shampoo & conditioners and some body lotion would be good :)

Location good , room very good. Breakfast excellent, staff excellent. Very friendly and helpful would not hesitate to recommend a stay here.

No evening meals served here that could be a problem if you don't have your own transport. Parking is a problem with very few spaces. I'm disabled so parking could have been an issue, but the staff made sure I had a space available each day.

Greeted by very professional and friendly reception staff on both check in/out. Friendly attentive staff at the bar and serving breakfast; all staff a credit to the business. The room was exceptionally clean. Large comfortable bed. Shower was excellent with strong pressure and perfect temperature control. Clean and fresh towels and bedding. Quality furniture in the room, plenty of storage. Breakfast was lovely.