Hotel in the central position of Stirling. Spacious room. Working WiFi. Tea and coffee available in room. Spotless. Everything as advertised. Excellent value for money. Recommended.

Note that there are events in the hotel ballroom till late night (Fri/Sat). (However, even that it was a wrestling tournament we did not hear any excessive noise in the room.). Note also that elevator is small, slow and claustrophobic. We were also lucky with parking (I can imagine the parking lot is full.) Check carefully the direction to the parking lot (sent by hotel beforehand) as this is not easy to find. Anyway, we can recommend the acommodation due to the outstanding location, great feel based on long history of the hotel, and surprisingly good price.

Room was cosy the heating was on. It was clean and comfy. Staff were friendly. Quick easy check in and out.

Room though cosy was small. Breakfast was not as good as all our previous stays (all 5 of them). Could of done without other guests vomiting out side our door. We had been esrned there was some sort of whisky convention, thats a step too far

The property is right in the centre of town and right near all of the pubs and restaurants. It’s a nice hotel, despite being an old building, and has a nice warm inviting atmosphere. The pricing is very reasonable also. This is our third stay over several years here and would stay at the property again.

The room was incredibly hot and there isn’t any air conditioning. The staff were kind to provide a fan, but we were unable to open the window and the towel rail in the bathroom is on full constantly so it generates a lot of heat. It cooled down at night but this might be a bit too much in the summer months compared to November when we attended.

Location and fine restaurant food! Excellent staff. Let me leave my suitcase to explore the city when I arrived early.

Did not make up the beds daily or change Towels. I was in the lobby when they sprayed freshness scent… wonder if they vacuum? Some lobby chairs and 1st level public chairs visibly worn.

Location was very good. Very close to shops and restaurants also very close to train and bus stations. Breakfast was good and a good selection of food.

Hotel needs to be freshened up and chairs in dining room especially need to be cleaned and in the bar area, need to be refurbished.

The location was amazing, right in the middle of stirling, breakfast was good, the restaurant was also very good we enjoyed everything we ate there, the staff were super friendly and helpful with any question we had and they also helped us find a taxi to edinburgh in a day that seem a pretty busy one. The rooms were cozy and warm as well as the rest of the hotel it had a pretty warm vibe that we liked a lot.

WiFi is the worst, it doesn't works on the rooms and in the common areas sometimes it stops working out of nowhere so remember that if for some reason you're planning to work from the hotel, also mobile data is really bad as well in the rooms so maybe you will found yourself disconnected while being in the rooms so also take that into account. Bathroom is quite small and the shower takes some time to heat up the water and some times it became way too hot.

Property was exceptionally clean. The Staff were very friendly The location was amazing. The accessible bedroom we had was very spacious. The beds were very comfortable and bathroom was large with 2 shower chairs. There were extra pillows in the very large wardrobe. Hairdryer was very powerful. Although not used there was an iron and board in the wardrobe The food in the restaurant was excellent....very highly recommended and the staff in there very friendly.

The Lift.....I know its an old building and it was added many many years later but as a party that had disabled person the wait for it and the size was a point we personally did not like. However it didn't ruin the stay just a niggle. Breakfast was a bit disappointing....no veggy options and was just a bit underwhelming. We only ate there once despite paying for the duration of the stay. Sadly a member of staff had a bad hygiene issue and was very off putting. (Again I hate to say it but it was very bad. How the other staff did not smell it is beyond me.) Disabled entry at front of hotel was broken. I absolutely hate bringing any of this up but it's from my experience not a rule.

The location was excellent, very central to Stirling City centre. The communal areas, bar, and restaurant were excellent, beautifully decorated for the festive season, and the food in the restaurant was really good with great options for GF and vegetarian requirements. Our room was very reasonably priced, with a great size of room with a small table and 2 armchairs. The beds were comfortable, and the room was quite spacious. The staff were excellent throughout reception, bar, and restaurant. Highly recommend this hotel and will definitely book again.

The room decor was a bit tired but was still very clean with a decent over bath shower. The heating in the bathroom didn't work but the bedroom was very warm so this didn't bother us as there was plenty of hot water.

Excellent Breakfast choices served by attentive staff! Comfortable bed. Excellent shower and bath!

No wi-fi available in room!

The hotel was lovely. Cosy, welcoming, homely, although alot bigger than I expected. Room great size, comfortable, clean and had everything you needed. Also had good view from window, could see the Wallace tower and the hills. Staff brilliant, friendly, professional, attentive and helpful. Food amazing, loved it. Great value for money. Ideal location, very central with free parking. Will definitely be back and will recommend to friends and family.

Some maintenance out the back of hotel where you park. Doesn't match the exterior at the front and the inside of the hotel which is lovely.