My recent stay at Pentland Hotel provided a generally comfortable experience, with notable strengths in room quality and connectivity, though there were some areas for improvement, particularly with the buffet breakfast. The hotel room was well-maintained and offered a comfortable setting for the duration of my stay. The bed was cozy, with high-quality linens and pillows that allowed for a restful night’s sleep. The room featured modern amenities, including a flat-screen TV, and a spacious work desk. One of the highlights of my stay was the hotel’s Wi-Fi, which was fast, reliable, and accessible throughout the property. It allowed me to work efficiently. Connectivity was a crucial aspect of my stay.

The buffet breakfast, while convenient, was a bit underwhelming. The variety of options was somewhat limited compared to other hotels in the same price range. The selection included typical breakfast staples such as scrambled eggs, sausages, toast, pastries, and fruit, but nothing stood out as exceptional. The hot items were average in taste and quality, and the pastries, though fresh, were not as flavourful as I had hoped. The coffee, however, was decent and provided a good start to the day. Overall, the breakfast was adequate but did not offer a particularly memorable experience.

Easy to find, plenty of on road parking. Room of a good size came with dog blanket, bowl and towel. A good selection of refreshments in the room

Dog friendly? Really, the staff yes. we knew what we were coming to but to expect dog owners to either put the dog in the car (weather could be an issue) or to eat in the reception area does not constitute dog friendly imho. Breakfast staff were the reason I marked down staff, 2 young lads forgive me but useless, unable/unwilling to speak, but visitors shouldn't have to go hunting tables to get cups, plates, cutlery or clear a space for them to sit. There were after all only 6 tables in use at the time we went in all uncleared and bad practice.

The booking in was quick and easy. The receptionist was very welcoming and helpful. Loved the original features of the building. Really appreciate seeing how the other half used to live back in the day. My room was on the second floor. Very easy to find due to the signage. It was a single bed with shower over bath. The usual customary shower and hand gels, Also a hairdryer tucked away in a drawer.

Not so much a dislike, more a maintenance thing. The window in the bathroom opened but nothing to keep it open. and It dropped very heavily. Wouldn't like to get your fingers in the way. The bedroom window jam open but you had to rock it to close it. The door squeaked when opening or closing it and most importantly lol,,, the tv remote didn't work .

Clean and tidy rooms. Pleasant staff. Decor is a little dated but everything worked and the room was very comfortable. I would not hesitate to book again. The food was also very good - excellent evening meal and breakfast.

As noted above, it is dated and a bit tired looking. For example, there is lots of dark wood rather than the lighter, brighter colours you get in more modern hotels. But on balance I don’t think this really matters - comfort and service are more important and the Pentland scores highly on both.

I loved my stay here though it was only for one night, check in was easy even though I didn’t arrive until 19.00, I was offered the opportunity to dine in the restaurant and it was carvery night, the food was plentiful and varied, I opted for the gammon which was delicious. My room was a standard double with en-suite, it overlooked the garden at the side and was very quiet. The bed was comfortable, linen was crisp and clean. Nice hospitality tray. The TV was great easy to work even for me who doesn’t watch much tv and certainly not on a modern one like this one. Bathroom was great, lovely fluffy towels and nice toiletries. I was intrigued to see there is a library in the hotel, on this occasion I didn’t have time to check it out having arrived late and leaving early the next day. Breakfast was excellent, again plenty of choice, the cooked breakfast was very high quality, being fussy about sausages I can honestly say these were very good indeed. The location is excellent, not far from all amenities and ideal for onward travel being situated near rail and bus connections. I understand there are no on site parking facilities but this wasn’t relevant to me as I was travelling onwards by train, breakfast is available anytime from 06.30 onwards. The best thing about this hotel was the staff, they couldn’t have been more helpful, efficient or cheerful.

There was nothing I disliked.

Central location with parking on street with numerous plot holes and subject to restrictions but plenty behind. Friendly helpful staff. Unbelievable meals better than anywhere else. Rooms are comfy.

Rooms need a refresh and WiFi was slow. Noise from main road by roads and was plagued by late night boy racers. Stayed out of season, so low occupancy meant bar shut at 10pm as did most other places nearby.

Excellent location in town and just a short walk from the train station. The hotel retains a lot of character features. The room was small but that is what we booked so no complaints, plenty of storage. Breakfast had plenty of options but the tea was in flasks and was not up to scratch.

The main thing that let the hotel down was the bar, it was more like a cafe. Even at 10pm on a Saturday night, the sauces and condiments were still on the table, it had no pub feel or welcoming feel.

Welcoming and friendly Good breakfast Extremely excellent fish and chips for our evening meal. Lovely lounge area.

The bed Not the worst bed ever, but not great. I would remember this and it might put me off a bit for another stay, even though I really liked the hotel and everything else was fine and rather quaint. A proper, nicely kept hotel of a good old-fashioned kind. Liked it. Brings joy! Thank you

I had a lovely light room, which was spacious and comfortable. Really liked the two window seats. The staff were very obliging. I was travelling with a bicycle. A secure space was available and as I had a an early 6.30 start the night porter was on hand to open up. I was alsos able to have an early breakfast from 6.15 am onwards. Very happy with my stay. The hidden garden was a nice discovery.

Nothing.

It was very clean and tidy. The room was lovely and warm. Enjoyed the tea and coffee facilities.

I liked the property. Did not like the “boy racers” going up and down the street. Believe this is a problem lots of holiday guests complain about in other hotels. (Know this as visiting a friend from Thurso and they said it had been in the local papers the complaints) Perhaps the local hoteliers could get together and approach the local Police.