My recent stay at this hotel was nothing short of exceptional. From the moment I arrived, I was greeted warmly by the staff, who ensured a smooth check-in process. The room was impeccably clean and beautifully appointed, providing a comfortable retreat after a busy day. The hotel's restaurant and bar were also highlights of my stay, offering delicious cuisine and a vibrant atmosphere. Every aspect of my experience, from the service to the ambiance, surpassed my expectations and contributed to a truly memorable visit. I can't recommend this hotel highly enough for anyone seeking a luxurious and unforgettable stay.

Nothing it was perfect.

Great place to stay if you're in Birmingham. It's in a great location with shops and restaurants nearby. The hotel was recently renovated, so it's clean and it's quiet. Maria checked us in and was amazingly awesome! All the staff we interacted with were great. The room was clean and the beds were comfy. The bathroom was really nice and spacious (which is great when traveling with a family). We'd definitely come back again!

Hi i was stayed that hotel i like hotel. Room was clean also bathroom. Staff is very good when i was checking in The receptionist girl i dont know there name but she is very good girl i like there way of talking and very polite and i met morning receptionist girl she’s name is Debbie she is also very good and helpful. I saw always smile on Both Faces. If I’ll come next time Birmingham definitely stay there

We loved the warm atmosphere, professional staff, and overall cleanliness of this hotel. The breakfast was very good and varied. The room and bed were very comfortable. We ate at the restaurant the first night of our stay, and the steak was delicious. We also loved having access to delicious coffee day and night in the room adjacent to the lobby. We can't wait to go back!

The hotel stay exceeded my expectations. The room was spacious, clean, and equipped with all the amenities I needed for a comfortable visit. The bed was cozy, and I appreciated the attention to detail in the room's setup, from the fresh linens to the complimentary toiletries. The staff was exceptionally polite and accommodating, always ready to assist with a smile.

The room was a true sanctuary—spacious, immaculately clean. The bed was outfitted with high-quality linens and an assortment of pillows, ensuring a perfect night’s sleep. I particularly appreciated the small touches: a handwritten welcome note, complimentary bottled water, and a selection of teas and coffees.

my experience was overall positive. The check-in process was quick and efficient, with the staff being polite and welcoming.The bed was especially comfortable, ensuring a good night's sleep after a long day.I would definitely consider staying here again and recommend it to others looking for good service

I stay here often… just to get a mental break from the world. I really like the hotel and staff.

The Wi-Fi isn’t strong enough and I have experienced having to stand in the hallway just to get a Wi-Fi signal and it’s very inconvenient. Also the swimming pool was always closed and these were included in the amenities.

From the moment we arrived, we were welcomed with warmth and professionalism. The check-in process was quick and seamless, and the concierge was extremely helpful in offering suggestions for local activities and dining options. It felt like they genuinely cared about making our stay special.

Really friendly service by Debbie at the reception . She was very welcoming and explained everything . Parking is free and large . Really appreciate the service and the whole process was very quick and fast . Whole area was very clean and room was ready to check in straight away