I’ve stayed there a bunch of times when it was a Days Inn. The first time as Red Lion (a year ago) was a disaster, already reviewed and documented. This time it was much better. Beds were comfortable, TV worked just fine, room was clean.

1. The room smell was a little too much in the beginning, but I guess I just needed to get used to it. 2. Traffic noise was almost unbearable on Saturday night, but it was understood we were prone to suffer from that due to hotel location. Luckily, it did not last all night. 🙏🏼🙏🏼

I truly like the layout of the suite rooms. The front and back door access to room is quite convenient when you have friends and family sleep and you need to come and go without interrupting/disturbing others.

I was accused of smoking and smelling like fentanyl. After being there for a week I was lied on by the front desk manager when I wasn't even smoking. MATTER OF FACT I don't even smoke. Even had the nerve to come banging on room door and change their accusational story to I was seen with someone who allegedly smelled like fentanyl. She yelled and tried to rush me to LEAVE ROOM NOW (African American Female) said. Even had audacity to threaten to call police. I did however slam door in her face and proceeded to gather my belongings. And left when i was done.

Hotel room is very clean the beds were made very nicely very homey even if you're not at home they create that home atmosphere and breakfast was also included in the pool was actually open very quiet minus a guy that runs around yelling I think he has schizophrenia but he's pretty harmless so don't worry about him FYI that's if you hear a guy yelling

It was just the guy that was walking through the property yelling at first he did scare me but then I realized that he was very harmless it's just him and the voices but he has but it was pretty common him walking throughout the week that I had been there but like I said he's harmless

The location is close to downtown. My room was on the side away from the freeway. Be aware... there are a lot of homeless folks in the area. I wasn't bothered, but just be aware. I blew a tire and had to spend an extra night. The staff made the process very easy. Courtesy was 10/10. Room was very clean.

Very spartan room.

Close to Sentinel Peak for hiking and photos. Close to downtown. Easy access to I10. I appreciate the attempt to keep an aging property looking updated. Decent breakfast - Jimmy Dean breakfast sandwiches and a variety of pastries, fruit, juice etc.

Loud people in the parking lot in the middle of the night and early morning. Probably has more to do with the area than the property itself, but still off-putting. Room smelled strongly of smoke when I entered. I did let the front desk staff know immediately so that I wouldn't lose my deposit.

The room was Huge and much nicer than expected for the price. I was honestly disappointed I didn't stay another night. Everything worked. The TV was massive and very nice. Fridge and alarm clock. The bed was massive and comfortable. I would definitely stay again! Good location, right next to freeway entrance and close to the city center.

I liked everything. No complaints.

I was truly amazed with the cleanliness of the Hotel. I saw how other locations seemed to let unwelcoming characters do questionable actions without repercussions or notify law enforcement at the very least. Made me feel safe.

There's not much I can point out that I didn't like. Except maybe just a more noticeable security presence at least would be good.

The staff were very accommodating and willing to help, and when we seemed like a couple idiots they helped us a lot. Unfortunately, booking.com made some errors on their part, I made some errors on mine, but we got it worked out thanks to the great staff at red lion in.

Booking.com never stated you needed to be 21 to check in, which nearly left us stranded, but it's not the inns fault for this.

Breakfast was varied and nice. Spacious breakfast room. Great downtown location for my need. This motel is on the freeway frontage of I-10 which is very loud.. However, they gave me a room on the other side facing the (dry) Santa Cruz river and there was no freeway noise..

The room entry door lock was physically hard to open. I had to try 2 or more times and use a lot of force to open it. I am a reasonably muscular man so this should not have been this difficult.

It was renovated it was nice. I remember when this was a different hotel and it needed a lot of fixing.

it needed some cleaning the mirror borders had water marks on them and then the towels were clean but had stains on them and the pillows also had stains on them.