It’s the fourth time we stayed here and we just love the room and the Mountain View plus the breakfast

Well, when I checked in, the lady told me that they’re upgrading my room, so I said, oh good! And said thank you, it turned out, they put us on with city view, so I went down to the receptionist and told her that i made reservations with Mountain View, she almost didn’t put me in on and said if we can wait until tomorrow, but after about 15 minutes, she found us a room with Mountain View, which at first, she said there’s no availability

breakfast was excellent, this is the catch for us as family love omelets. their chef us to make regular pancakes along with omelets for breakfast, I believe they remove this service,coffe is good but no French vanilla.

I been in this place 3 times this is the first time they try to charge me $15 per phone per night to get wifi I call front desk to ask why. they told me because I didn't made a reservation with embassy suites. by the way I am a member of embassy suites but the rooms were $100 extra per night that's why I went different route. I am Hilton member., but thought Hilton they didn't have available rooms I feel like they didn't give us full service customer. for not booking with them and watching my family budget instead.

We loved the room very spacious and it had a living room. The bed and pillows were so comfortable. We loved the free breakfast which had so many options. There was complimentary drinks during happy hour which was nice. We enjoyed the hot spa and gym. We loved everything about this hotel even the koi fish in the lobby. The hotel was very clean and all the staff was very nice and helpful.

I didn't care for the chicken Alfredo

We were in CA for a week while we attended a wedding and visited with family. This hotel was perfect for us. There was plenty of space in the suite, and the beds were comfortable. My kids loved the pool, and we all appreciated the breakfast every morning. The hotel is situated right off the expressway, which was helpful, and is really close to Griffith Park for the zoo, Autry Museum, and other local sites.

After a few days, my neck was really sore from sleeping on the pillows. They're VERY soft. Parking here is pricey, but they did help us with a discount.

Breakfast good. Made fresh every morning! Room was comfortable. Bigger than what we thought we were getting. Staff was friendly and helpful.

Ordered room service for dinner. Took an hour to get to us because only one person was working that night. Management do better please!

Location

Reception staff did not go beyond way to accommodate us when we arrived earlier at the hotel. Staff said to wait until check in time. We arrived at the hotel at 10 am but did not even offer anything nor provided a phone number to call him back if our room was ready.

Perfect location for the purpose of the trip and great complementary bar and breakfast buffet.

Bed is old and not too comfortable. Sofa bed mattress is dirty with black stains and should be replaced.

Our family trip was for universal studios. And this hotel is perfect, morning drive was 12-15 minutes depending on traffic but the drive back in the evening was about 5-8 minutes. Staff were all great. Breakfast was delicious. When we go back to universal we are definitely booking our stay here again.

I liked the close proximity to everything in Glendale - from the Americana for shopping, restaurants and cafes all the way to walkable distances to other things on Brand Blvd where there's lots of choices. You also have access to freeways and it's a very safe area

The price is a little over the top for the area, but overall great.

The close proximity to downtown Glendale (the Americana, restaurants, cafes and bars was great). The hotel itself is all suites, and I was set up in a king suite which was very spacious, clean and comfortable. Highly recommend if you want access to the freeways to - 20 mins from hollywood and burbank airport, as well as downtown LA.

The price was quite high in comparison to the area you're in - although safe and secure, I don't think $300+ a night for a king suite is that fair but that could just be me. Thanks