Close to the downtown entertainment area. It was clean and the hotel restaurant was excellent.

The building is on the older side and the rest of the block is a vape store and carparks which are tend to have homeless people and the mentally ill in them.

Nice position really close to the Convention Centre.

Some rooms are very small and not really soundproof.

the bed was very comfortable and the location was perfect

I didn't see a "resort fee" listed in my booking and they were insisting on charging it. After booking.com spoke with them they didn't charge me. The resort fee is a stretch since you have to pay for a water bottle in your room. There are no resort amenities at this location.

Loud air conditioner. Room window also wouldn't close. Area has unruly vagrant people outside of entrance.

The team are always so welcoming and friendly. The rooms are a very good size and can never fault the service across the hotel - housekeeping, reception, bar etc. The food is fantastic and we ate in the hotel each morning and often when we returned from days out exploring.

There was a large conference in town so two days we could not have breakfast, or there was a wait. Not enough of an issue to rate this place to reflect this as the team were always so helpful, and there are enough places on the doorstep that you can simply head out and grab a bite to eat somewhere else.

The location was perfect for our downtown excursion to the LA Convention Center, only 3 walking blocks on a safe main street thru downtown. The Crypto Center, Peacock Theatre, and Grammy Museum are next door. We used Uber to visit the Angels Flight and Grand Central Market. Hotel room was clean and checking (we went early) was smooth and accommodating. Host and staff was very pleasant!

Hotel for one night was pricey for average travelers $210 and parking for hotel was $45/day, also pricey. Hotel put $200 deposit for incidentals, also very high. However, we got lucky with parking meters and moving to day lots to cut costs. Also note that entrance is on a one-way street, so if driving or using Uber, be careful to note traffic.

We stayed at the Hyatt for a volleyball tournament at the convention center. It was easy to walk back and forth. The parking is expensive but it's easy access when compared to other hotels in the area. I really enjoyed this hotel because it's smaller and everything was easy. I appreciated the free coffee and water. The lobby is a fun hangout area and the restaurant has yummy food. I appreciated the children's menu as well. Each room has a refrigerator and that was helpful. I would stay at this hotel again.

They couldn't put our rooms close together so that was disappointing.

The reception staff were very kind and professional. They arrange surprises birthday cake to my 7 years old daughter. All the reception staff were dealing and treating the gusts on a personal level. Bravo!

Bar staff were less productive and lack professionalism in comparison with the high level of the reception. The breakfast options were limited. Car parking was expensive 53 dollars/day and my car was scratched by the valet staff. They deny it and claimed they had checked my car after I gave it to them - They don’t do the checking in your presence?!-very weird justification. Definitely next time I will not use the hotel valet parking.

I had booked through booking.com for my daughter. I had no clue that my card hadn’t been charged and that my daughter would have to pay while checking in. This cause many inconveniences as I was confused and thinking that I was being double charged. This annoyed the staff, I could tell in their tone. Nonetheless, I told them they were correct in that I was never charged after looking at my statement. My daughter ended up getting a room with a view to a wall. This is unfortunate since it was our first time booking a room at Figueroa. The check-in was not smooth, got a bit of attitude from the staff, and received a room facing a wall. Our experience could have been better. Nonetheless, thank you.

This is my second time staying at Hotel Figueroa and I plan to stay again in the future. It's location to the convention center and restaurants can't be beat. The staff is great. Everyone is so friendly and helpful. I like that it is a smaller hotel. The bar and lobby are both great for hanging out. It's very close to Crypto arena and the convention center and you can easily walk to both.

LA in general. The loud cars and sirens are annoying.