housekeeping staff was inappropriate and rude. while waiting for the elevator a guest came out of his room to ask for more towels. there was 3 people there cleaning the room next door. All three staff ignored the guest. he asked again, one of the staff members told the other one in Spanish that he wanted towels. the second person said “well he has to bring me his old towels”…they were arguing in Spanish but no one ever talked to guest. he finally got frustrated and went down the elevator with us. Front desk staff and kitchen staff were amazing.

It was a very nice hotel . Clean rooms , nice staff, great breakfast , clean pool , easy access to parking and rooms , gated , snack shop near front desk . NO BUGS !

The hard as a rock bed .... Back hurt when we woke up . Smelled like bug spray and the ice tasted like it also , DOES NOT ACCEPT ANY KIND OF CASH ...

The hospitaly the breakfast 🥞 The staff was great very helpful some went out of the way made me some waffles the pool and jacuzzi was great and room was quiet the room was very nice would like to stay again. P.s. The security was great.

When it was time to go back to Chicago Illinois

Zaire, the Evening Desk Clerk, was more than welcoming. He was kind, professional and quick to assure me, my request for an accommodation of an extra night's stay was no problem. He made the change while my wife and I settled into the comfort of our room. In my opinion, Zaire is an extraordinary asset to your company. We loved our stay.

The customer service was excellent. My father was in hospice nearby and we had to be flexible with making and canceling reservations. They were very helpful and empathetic. They also did not charge a cancelation fee when my father died.

everything from the room check in time change to earlier check in, to their food and beyond friendly staff that treated you as that was your home in your duration of the stay. I will most definitely be looking for Hampton hotels if I ever need to stay somewhere away from home again. Thank you for your hospitality Hampton inn hotel. The Ornelas family

i didn’t like that the vending machine on the second floor took my money but other than that perfect stay.

I liked the pleasant staff, the easy atmosphere, the cleanliness and the very good breakfasts. It was great having coffee and tea available in the lobby at any time.

Breakfast was AMAZING. It’s what made the visit exceptional for me.

Only thing I would say is the room itself could use at least one other trash can in the room. Only trash can available was the one in the restroom.

location, clean, reasonable

the elevator went out on the first floor so we had to take the stairs to the third floor and my father had a hard time dealing with that due to leg injuries and pain

Breakfast good Location prefect

They take deposit of 200.00 didn't know anything about it. Need tell people in advance. We would of got house with the price of hotel.