Breakfast was okay . We got a bagel and orange juice the line for the waffles was to long and the oatmeal was slimy but we didn’t expect much so we were happy with what we got. The pool was nice but it was very cold and the water is not heated. It was only 14 minutes from thunder valley casino. We went to a concert so that was the purpose of our visit.

There was no full mattress cover. It appeared someone vomited down the side of the bed which is disgusting. There was a half empty water bottle that was left in the fridge from the previous guest so I assume the room wasn’t cleaned well. The body wash dispenser was broken and sharp making it difficult to get soap out so we had to call for another. We were giving 2 half rolls of toilet paper.

Great staff! On check-in, Front Desk saw that my wife was on wheelchair, so they changed room to barrier-free. I had booked SpringHill Suites because it was close to Placer County Courthouse. I had a Small Claims hearing against a different lodging operator (Hyatt Vacation Club/WHV Resorts). It was good location for that purpose. My hearing was scheduled for 8:30 am, but even at 11 am, my case still hadn't been called yet. I called the Roseville SpringHill to tell them that checking out on time would be problematic. The Front Desk told me right away that they would extend checkout time to 1 pm. The staff was very accommodating and understanding. The lady in charge of breakfast did an excellent job, attentive to the spread. Food was good. Unfortunately, because I was rushing to clear the room, I forgot to leave the tip. Apologies to Karima, Samantha, and other staff whose names I never got. I highly recommend Roseville SpringHill.

I checked in on a holiday evening, and almost everything was closed. I wasn't sure where to go for something to eat. I asked the person working at the front desk about the area, and he offered me an extra pepperoni pizza he had already there! I prefer vegetarian meals, but I TRULY appreciated the offer. Very kind... 🙏

I wish the indoor pool had been much warmer. My sister, visiting me, couldn't even swim. It was so cold for an indoor pool. If there had been a spa, it would've evened out the coldness of the pool. The kids, however, were fine with it and enjoyed swimming for a couple of hours.

The staff that checked me in, Chaz and Araya, were great. They were personable, friendly and very helpful. I was able to use the swimming pool a couple times and it was very nice. The perfect temperature for a senior woman! I also like the fact that it was very quiet.

I asked to be relocated because my room air conditioner was picking up the cigarette smoke. As a heart patient with respiratory issues, being close to cigarette smoke is not ideal for me. In my new room it was fine until a couple days later cigarette smoke was coming through the air conditioner again. It turns out my room was located right next to the outdoor ashtray.

The hotel is one of the closest to lots of shopping centers and restaurants. The free hot breakfast is perfectly worth it. They served different kinds of hot meals every day. We also like the friendly welcoming staff and the cleanliness of the hotel.

The only downside is the AC in our bedroom. It was too loud. And we could even hear as well the AC from the other room.

Location was good for what we needed, it was clean and breakfast was good. The space for the hotel was good. We fit our two children in the room with us without a problem.

The pull out bed was a little difficult to figure out, and there were no directions. Not quite enough bedding For us all, and there was not enough staff on site to bring us bedding in a timely matter. The pillows were not the greatest, it made our sleep a bit uncomfortable.

I like how the receptionist took care of us when she couldn’t find us on our booking.com reservation not our name. Excellent service .

I didn’t like how I was going to pay $220 that booking. Com charge us and when the receptionist couldn’t find us I had to call booking .com which took 30 minutes of my time plus the customer service gal from booking.com kept asking what the pin was and didn’t know where to get a pin and still couldn’t tell me why the reservation number was not coming up at the Springhill hotel. It was very frustrated. I will not order any tickets nor hotels through booking.com again. I ended up paying $100 less for the room at the hotel than what you guys were gonna charge me. Sad but true.

The electricity went out at my mother's home and was expected to be out in her area for several days. I was looking for something nice and close, but not too close because we'd already had the power go out at one hotel! I was so happy to find Springfield. It was close to home, the staff was so nice, the room was nice and had everything she needed.

A walk in shower would be nice, but it was ok.

The hotel is nice, very clean and the staff is courteous. They have a free breakfast and a gym….but, the gym was going through renovation. If you wanted to workout…you had to go to the hotel next door (who they had an agreement with.

Nothing. The place is pretty much your 3 star travel hotel. A nice place to lay your head for the night…it’s not a castle.

After resolving our leaving the hotel at the request to go somewhere else due to a reservation misspelling of my surname the hotel provided all the services we expected.

The way check-in was handled by recommending that we leave the facility (which we did) before the situation was resolved. We have experienced misspellings of my surname at other lodging locations, but this is the first time we have been asked to go elsewhere.