Location and friendliness of the staff. Room was great, well regulated air conditioner, size and having a refrigerator, microwave, and coffee pot. Like the dispensers for soap, shampoo, etc. Hot breakfast a plus! Very secure, key card required for everything. Outdoor pool, laundry facilities, re-entry.

Room was clean but carpet was very dirty, walking barefoot after a shower and during packing, my feet and legs got very dirty. Water temp was way hot and hard to regulate. Breakfast was pretty much the same for the three days I was there, so popular it was hard to keep things full. Pancake maker was out of order.

You can't go wrong with this hotel chain. The room was clean. The staff is friendly. We used this location to go to Sequoia NP. Breakfast was decent. Parking was free.

Tableware and utensils for breakfast were plastic, not only esthetically unpleasant but also unhealthy and bad for the environment. I hope they will be able to change it soon.

everything went as expected but what made my visit even more enjoyable was that when i went down for breakfast the ladies working the kitchen made extra food for me and my family to eat after the food was all gone by 9:30am. We left the hotel rested and fed! what an experience!

I usually get a king size bed, but this time they offered me two queen beds for my girls and my wife and I. Unfortunately a queen size bed is too small for my wife and I next time I will make sure to get a king size bed.

The breakfast was not good but the location was good the swimming pool the gym my family enjoyed everything.

In the breakfast I think it would be better to keep a little bit warm like the egg and the pancakes but everything else was very good

Stayed for the night on our way to sequoia national park. Was clean and comfortable.

Breakfast was ok but a lot of individually wrapped items. I know it’s easier, but I wish the hotel at least provided plates, cutlery and cups/mugs that could be washed and reused. So much single-use plastic and styrofoam is infuriating and needs to change.

Everything was exceptional, a lot of plugs for devices, fantastic breakfast made fresh in the morning by 6:30 am. Spacious room and great bathroom. Staff knew the area and Nancy gave us excellent restaurant recommendations. Refrigerator in room yet drinks very cold.

Only thing they need an extra waste basket.

clean rooms, hotel looks like new. excellent variety for breakfast nice staff

We traveled to Sequoia National Park. Stayed here to rest after a long day. It was clean, comfortable and quiet. There is a swimming pool. We thought about it throughout the day. But once in the hotel, we did not go to it ;). All was good. I would like to commend the breakfast. It was great!

Mmmm, nothing

Clean and big room, comfortable beds, more than decent breakfast spread, convenient location, close-ish to downtown Visalia and highway to Sequoia National Park

Front desk is understaffed, on the first night there was only 1 person. Long queue for check-in and took time to provide assistance (towels, light bulb). Walls very thin, not sure what the upstairs folks were doing stomping around and we can hear the TV next door.

Rooms are nice, clean and comfortable. Staff was very friendly.

There was no selection for people with allergies at breakfast, not one gluten free item, which was a bit disappointing.