Location was Great. The Room was very quite which was a huge plus! The amount of available food options. Plenty of parking on site in a covered garage. Free drinks at bar & soda stands.

The restaurants were a bit pricey for us. Although we didn't have any issues we were surprised at the semi-lack of security such as you can go straight to the room from the parking garage elevators & don't have to scan your room key therefor allowing anyone to get to any floor they want. Also, lack of servers as nobody ever came around & asked us if we wanted a drink (even a soda) while gambling.

Very nice hotel, easy drive from Denver if you don’t mind that it takes about 40 minutes. Puts you in close proximity to the mountains, golden gate state park, Idaho Springs, etc. The free on-site parking was easy to find and always had available spots even during busier times. The wifi worked well, good enough to handle work video calls.

In the 3 nights we stayed, our room was never cleaned, and the bottled water never refilled (which they say is included in the $16/day resort fee)

Nice location, big and spacious, lots of slot machines, tables, hotel was a good price, and had plenty of slot options for different gaming experiences, Free drinks! Comfortable beds, room was decent, complimentary coffee and water was nice. Loved that they had walk-in showers, & drinks were decently made.

Having to pay extra for using the ticket machine to cash in tickets was ridiculous, Pricey food & not a lot of food options, waitress were for the most part rude, no free options for snacks or breakfast not even bagels. Should have bonuses are more for people who are staying at the hotel. No microwaves in rooms to warm up leftovers

Great stay. Nice location. Friendly hotel staff. Casino staff were friendly but hardly smiled. At least act like you enjoy your job. Most table dealers didn't look inviting. A smile and a "good morning or afternoon or evening" go a long way. The parking garage area was pretty gross looking. While there was no visible trash, there were areas that appeared to be dried vomit areas. It kinda smelled that way, too. Hotel rooms were nice. But, the bathrooms could use an active exhaust fan for steam and odors.

The tiny refrigerator is actually pointless. It wasn't at all cold. I wouldn't even say it was cool. The bed was pretty hard. I woke up stiff and sore. The elevators were stuffy and humid. Restaurant hours should be better posted. Roxy's not being open 7 days a week is a missed opportunity. It doesn't need all day hours. Just be open.

The service was Great! I am for sure coming back. Felt safe for the time I was there. Plenty of fun when on a vacation. Even though there was construction on the road up and down. The time was spent well.

Room prices for off season. Not enough attention to the room that I was charged for $$$. Especially the bathroom. The shower was O.K. The bathroom could have had more attention to maintenance.

Room was nice

Only one hanger, no information about the food options or promotions. Coffee tasted soapy, maybe coffee maker wasn’t clean? We asked what the resort fee was for and the person at the desk basically named all the amenities that normally are included in a room( soap, shampoo, water bottles , cable, even room service, which I don’t think they even have)

Was clean and the room was spacious. The shower was really nice and roomy.

Noisy. We could hear the people in the next room and up and down the halls all night. The traffic outside with the big trucks and braking was loud also. There are No restaurants other than in the casino and no shopping. It said that shopping was available, but you had to drive to another town if you wanted anything other than Casinos.

The casino. Machines were good and you could find a few with minimum under 75 cents. We had a Jr suite and it was very spacious. Nice view of mountains.

The thermostat read that it was set for 65 degrees but it was hot in the room. Luckily we could open the windows and experience the fresh cool night mountain air.

Price, room hotel. I wasn't there for gambling. I wanted to stay in Idaho Springs, but all the lodging was rundown and not to standards for comfort. Sad but true. Thanks to booking.coms assistance was able to find something nice, comfortable and close.

Everything was very expensive in blackhawk except the room. Wouldn't have stayed there if it wasnt for the room price location and cleanliness.

This is the second time I have stayed at this hotel and both times I have been very pleased with my room. Very clean, and spacious. Plus I liked the fact that the coffee maker in the room used Keurig pods and wasn't one of those flimsy, cheap machines.

Pillows were too hard for me. It would be great if at least one of the bed pillows was soft. The bed itself, though, was very comfortable.