Hubby had a stroke while visiting his brother. Needed a roll-in shower and the room was perfect. In searching for hotels with a roll-in shower, there were few and far between. I came upon this hotel. Breakfasts were good. I know people complain about "no meat" but heck go to Denny's if you want a full breakfast. This worked for us. They had a variety of food. I like that you could access coffee/tea at any time of day.

Only downside was no electrical outlet by sink, so fixing my hair was a challenge. Dryer was located on a wall across from the toilet where the bathroom mirror was totally out of view. I would also suggest some sort of soap dish in the shower. There was nothing to set the bar of soap or shampoo on. That might be difficult for one person in a wheelchair to deal with.

The newness. Easy check-in.

Breakfast was lacking. Never had any meat served during our 2 night stay. Just biscuits and gravy. Really? Just close the breakfast area. The one lady running the breakfast area had no personality. We asked were they serving any bacon, sausage, or ham, she gave a stern no. No good morning from her at all when we first saw her. Remember Sleep Inn she is the first person the guest see from your hotel and she will leave that lasting impression of the last person from your hotel.

We were in a safe location.

The front desk guy trying to get me to give him 100 dollars cash. Didn't want to use a credit card for the security deposit. It got pretty heated. When leaving, I asked for a receipt showing the deposit taken off. They printed me a receipt but did not show the deposit removed. I had them walk me back to the room exam it and then waited until they made a receipt with the deposit removed. Very shady. For this reason, I will not do business there again.

Newly built, very clean, excellent breakfast options for the price point of this hotel, friendly hotel staff, comfortable and clean bed and linens, partial view of the Bay from the front lobby area, pool is clean, ample parking

Back door opens with card but guests would not know that they have to push it in first before pulling the handle out to unlock the door. A bit frustrating if this is not known. Had to ask staff.

The location, cleanliness, and breakfast

They tried to charge my card hours before check in and when it declined they cancelled the reservation. A hotel that states check in is at 3pm don’t try to charge someone’s card 2 hours before UNLESS they will be allowed to go into that room at the time of charging. Especially if when it was booked it said no pre payment-pay at property.

Breakfast was great. Nothing unexpected. Kitchen staff is nice and kind. she have a service mind to take care customer. She never let the food cold and run out. Waffle & Egg was delicious! Perfect breakfast

trash need to be pick up.

Decent variety with most items being fresh and edible, with the exception of the rock-hard small biscuits in the steamer and the flat, hard yolk eggs(?) in a second steamer.

See response above.

Customer Service Representative was pleasant and made me feel welcomed.

Godzilla in the room above me stomping around like it was on a rampage but not the hotels fault! Shower head pressure was terrible, hard to wash out shampoo.

For just a place to lay your head down, it was cheap and clean

The only thing I didn’t like on the breakfast bar, there was no meat other than that. It was all good.

The property was ok, just didn’t have the air condition on. If the room was booked why not turn the air on for your customer?

The air conditioner should have been on!!