Did not eat at Amara Cay. Fish like a local was Great. Patrick was amazing! Property was nice, staff was very friendly, and property was pretty

Early check in requested on line and when we arrived at 12pm. We were told it would be $100 for early check in, if not we would need to wait until 4 pm. I then said, if I pay 100 I can check in? Reply was yes. I said do you have rooms available now? Front desk said yes, but I could only access if I paid $100. I declined. One hour later they called to say my room was available. I think that’s rediculous!

Beautiful rooms, felt very comfortable and homey.

Everything was outrageously expensive. My fiancé and I had an absolutely amazing trip and vacation, but to drive 1,300 miles and pay as much as we did for the room, I was hoping the food and drinks available would be reasonable for the guests you’re trying to accommodate. We put a $400 dollar charge to the room when we arrived, and we still managed to go over it by $200. Please lower the food and drink prices. We would love to come back, but the price of traveling and room prices are insane. Please lower food and drink prices!!!

Everything, it was absolute paradise and our room was the best in the house.... 124!! Great end to a great holiday, wish we had stayed here longer.....even forever it was that beautiful!

Couldn't swim in water directly in front and had lots of seaweed. (Prob can't be helped much) Food selection needs a few more options please. Nothing else apart from those 2 things and that's only my opinion to enhance things in my eyes. Even if they don't change I'd still come back. One of the most beautiful resorts I've been to! Thank you ❤️

We loved this place, so nice and relaxing, beautiful green/blue/turquoise water, peaceful. It was low season so not busy. Pool was best we stayed at after a 2 week trip to Florida. Getting up for sunrises was wonderful. Watching the squalls coming in was great in the poolside bar. Bar/restaurant staff were fun and really friendly.

We had to use a sofa bed which was not very comfortable and my husband ended up sleeping on the floor. We asked for a mattress to be bought in several times but it never came. I wrote and complained and nobody answered. A rude room cleaner tutted at me for asking for a mattress and treated me like I was asking too much. Also sofabed had dog hairs in it, not good for allergies! We still had a great time here despite the bed problem.

The pool was packed when we arrived at the end of the day. Not a chair to spare. Thankfully, we were able to head to the beach and watch a storm come in. It rained for our entire visit at the resort. We ate at the Tiki Hut until we were drenched even sitting under the thatched roof. We relocated indoors to finish our meal and order additional food. It wasn't the same as being outdoors yet, it was nice that this hotel offered an indoor dining opportunity.

The check-in experience was horrible. I booked two separate rooms with two different confirmation numbers and the reception area couldn't find one of the reservations. Even with my confirmation details, correct room, date, and number, it wasn't her problem it was mine. I was asked to call Booking.com directly when things were properly proven correctly in my favor. Not any recognition of an error by the employee at the front desk? It was a horrible experience. Next, the weather was raining for all but an hour after that check-in experience.

We really liked our stay at AMARA CAY and would return. However, we would advise everyone that the pictures of the various rooms and suites advertised both on Booking.com and on the AMARA CAY website are composites, and not necessarily actual pictures of the rooms you are looking to book. We were in a situation where we booked a standard suite only to discover that the bedroom has no window and the living room furnitures lacked the advertised seating arrangements. No where was this obvious in the room description and pictures on either websites. We found this to be misleading. We would advise anyone considering the property to make sure you are in the room with the specifications that you are looking for. Having said that, our stay was lovely and the staff were welcoming. The lobby and outside areas are nicely appointed and fun for families. The location is very nice and we had a fun time, after switching to more a appropriate room.

The pictures on the websites need updating to reflect the actual room specifications (window, furniture ect.).

Great location. Nice room Nice pool area / Tiki bar

On the whole the attitude of the staff was 'couldn't care less' One member of staff had a stock answer to any question ' i don't know' We missed the New Years Eve gala because nobody got back to us neither before we arrived or for the 2 1/2 days we were there asking!

Loved the environment and the staff. The staff was absolutely amazing from check in to check out. Ordered room service and the food was just amazing. The Banana Bread French toast was our favorite.

The tv in the room kept going in and out and the ceiling had a lot of dust on it which aggravated our sinuses towards the end of the stay.

I liked the tropical feel of the hotel. I also liked the outside areas. I liked being able to get a paddle board, kayak, canoe or a bike which were included with our stay.

There was a water main break the last morning of our stay and the hotel was without any water with the exception of one lobby restroom. We were unable to shower or use our bathroom in our room. We left without showering. It was an Island wide outage so was no fault of the Amara Cay Resort.

The room was large and well-appointed. The bed was very, very, very comfortable. The bathroom looked like it was recently remodeled to feature a modern vanity, lighted mirror and large step-in shower. The restaurant served a delicious breakfast overlooking the water. We even saw a large iguana cruising around which is a novelty for us! The staff was extremely friendly. We will definitely stay here again on our next trip to the Keys.

Nothing - great job!