The room was very clean and quiet. The breakfast was exceptionally delicious and fresh and the staff was very courteous. We will definitely stay here again. Would love if the price was a little lower considering it is a bit far from everything though.

The price point was a little high considering how far away from everything the hotel is.

Every staff member made us feel welcome. One of the most comfortable beds we've slept in while traveling. Good selection in continental breakfast. Scrambled eggs were just right. Waffle maker didn't burn batter. Clean. Highly recommend. Would stay here again if ever in Lakeland.

n/a

Due to a snowstorm, we had to cancel one night of our two night stay after the official cancelation deadline. The staff sympathized with our problem and credited us for one night. We explained then that we had a very early flight the next morning and could we check in at noon? Although check out was 11 am, and the hotel had been sold out, the morning staff made a room ready for by 12:15. And the room was lovely, the mattresses were wonderful and the bedding was heaven. How many stars can we give them?

Nothing. Everyone and everything was perfect.

The staff was and management were excellent! We were in town for a special occasion, and meeting up with a lot of family. The hotel staff made sure we had the space we needed in order to make the visit memorable and special. As a bonus the hot bar breakfast the next day was very good.

N/A

Breakfast was very good. Hot things were hot and cold things were cold. The food was set up in a good flowing manner so that the customers did not have to wait or get in each others way.

Breakfast ok

They said I only reserved 2 rooms. One was in my daughters name and we didn’t realize. They could have asked that question I suppose.

Breakfast is always wonderful with many amazing choices!

Please have curtains that cover the window fully. It only went across half the window which made our privacy minimal plus it let in too much light.

The room was clean. The common areas were nice. Great place. We will be back for sure. The breakfast options were very good.

The location is great. The hotel was updated and clean on the inside.

There wasn’t enough coffee pods left in the room each day. I always had to go down and get more.

Actually, everything. Very efficient and friendly staff. First hotel EVER that actually had extra pillows waiting for me in the room (I always request it, never before actually happened and I travel A LOT!).