The hotel is great, super clean and has a great location in Palm Beach Gardens. I have stayed here multiple times and it has always been a good experience.

In my last 2 visits, most of the staff has been very friendly and helpful, but I have had a bad experience when checking in late at night. The person at the front desk (same person both times) was not very polite nor helpful during our check in. We asked for hypoallergenic pillows and the lady at the front desk said "she had no time to get them for me because it was already late". I think overall it is a great place, but need to pay attention to this person at the front desk.

Room was clean, modern room design including bathroom, large room, comfortable bed, hotel was quiet inside not hearing the road traffic, smooth check-out.

1. Management should already know. Try to check-in and describe yourself the experience with the front desk. If not knowing that I was in Jupiter, I would have headed out. Not a different welcome than a motel from shady areas of NJ/NYC. 2. Breakfast had everything unhealthy, too sweet, not even plain yogurt. Orange juice was tasteless sugary yellow water. Omelets though were very tasty. That's all what we could eat.

Room was very clean and exactly what we we were looking for. Bed was very comfortable. Breakfast was very good. Every morning had variety of items had eggs every day but cooked differently the other hot food was different every day. Shuttle service was very accommodating. Would stay here again if in area.

Kathie at the front desk, made all the difference. I travel extensively and I appreciate when I meet someone like Kathie. she is courteous and helpful. she goes far over and above to make you feel welcome and comfortable. I will be coming back, thanks to her. thank you Kathie

not a thing

We called earlier in the day to see if we could check in early, we spoke to Wolf who was extremely pleasant to work with, he assured me if a room became available, he would give me a call. When we got to the hotel, Wolf greeted us, and was super informative, our room still wasn’t ready, but he was accommodating and gave us a key card to access the pool. Within an hour of being here, we booked another stay three weeks out, Wolf was super kind and patient in helping us with that. Our experience with the entire staff was exceptional. Obviously we will be returning, and we cannot wait to do so. We are telling everyone thinking about coming to visit this area about this hotel!

Location, parking free And the exceptional service of Mr. Wolf, who gave us his full attention and was very helpful. Congratulations to the hotel for hiring Mr. Wolf, for his extraordinary work, and may he remain active for many years!!

Shower and mattress too soft

This junior suite was spacious and well furnished. We had a large refrigerator-freezer, 2 electric burners and pots and pans, plus a microwave, dishes and utensils. The rest of the room consisted of a small living-dining area and a large king-sized bed which was extremely comfortable. The room and property are well maintained. You can ask for extra towels for the pool for example and the staff are helpful and efficient. Definitely a very good choice of hotel with restaurants within walking distance. The environment is calm.

The only thing that needs improvement is the complementary breakfast, which to be fair, offers a variety of breakfast foods: sweet cereals, oatmeal, scrambled eggs, hash browns and waffles. I would have liked some fresh fruits, plain yogurt or some cheeses for more variety and a lighter, healthier breakfast.. So I chose to make use of the fridge and eat my breakfast in my room.

Convenient location for us, great little high-end strip mall right next door (recommend Ela's Curry Restaurant). Complimentary breakfast included hot and cold items, eggs, bacon, sausage, yogurt, fruit, coffee, juice, waffle machine. Easy parking, friendly front desk staff. Nice, clean room.

Unfriendly housekeeping staff, the pantry off the reception desk was limited in its offerings.

We arrived in the early afternoon, the very friendly associate at the front desk was able to check us into our room early. It was quiet on the grounds and secluded considering it’s in a prime location. The room was just as pictured, very comfortable and clean. Breakfast was good, a few hot items in addition to a normal continental breakfast. Upon checkout, I inquired about a discrepancy in our total charge and the front desk associate was able to correct it immediately.

N/A

The hotel staff are fantastic -special shout out to Christian & Wolf & sorry I didn't get the names of a couple of others. All of them always greeted me when I walked thru the lobby. Location was great for me because it was close to shops & restaurants & a short drive to go scuba diving. The bed & pillows were super comfortable. While I didn't mind my room others might because it is close to the elevator & on the first floor. I could hear the noise at first but then got use to it & didn't notice it. I am sure if I had asked they would have moved me if they had another room available. The room was called the "Executive Suite" but it is just the regular King Studio. Breakfast buffet was included & I thought the food tasted great & the coffee while not as strong as I like it was decent. Also one night they had a free dinner. Except for the full size refrigerator, I did not use the appliances in my room. Using your room key, there are many entrances into the hotel so wherever you parked there was one close. However, one night I did get back around midnight & there were only 2 spots left but if none there is parking in the mall area. I really liked this hotel.

Like so many hotels the shower only had a half glass & so water got onto the floor & the bathmat got wet. Not the hotels fault but cell service was non existent so I had to turn on Wifi calling. I also had poor reception driving down all of Donald Ross Road in both directions. I have T Mobile Cell service. Both of these not anything that would stop me from staying again.